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“Fantastic High Tea” 5 of 5 stars
Review of Cinnamon Lakeside Colombo

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Cinnamon Lakeside Colombo
4.0 of 5 Hotel   |   115 Sir Chittampalam A Gardiner Mawatha | Colombo 02, Colombo 00200, Sri Lanka   |  
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Ranked #9 of 36 Hotels in Colombo
New York City, New York
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
31 helpful votes 31 helpful votes
“Fantastic High Tea”
5 of 5 stars Reviewed March 28, 2014

Having tried the High Teas in the major hotels in Colombo, I would rate this #1. The sheer variety of food that is offered alone would distinguish it from the others. The food was excellent and the ice coffee divine. (included in the price, unlike at some other hotels). The service is superb and the seating was comfortable. Great value for the money.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denis_Gruhier, General Manager at Cinnamon Lakeside Colombo, responded to this review, April 4, 2014
Thank you for your five star review. We are glad that you and your family had a fantastic “High Tea” experience at Cinnamon Lakeside Colombo enjoying the warm hospitality and the scrumptious “chef’s creations”. We appreciate the sentiments expressed and shall certainly pass them on to the associates concerned. We hope you will have the chance to enjoy other delectable cuisines on offer at Cinnamon Lakeside Colombo when you next visit us. Thank you for your patronage.

Denis Gruhier
General Manager
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1,066 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (303)
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Kuala Lumpur, Malaysia
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
Reviews in 17 cities Reviews in 17 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed March 28, 2014

As I have mentioned before, this Hotel is simply amazing.

Though I used to frequent very often, it has been over a year since my last visit.

Many new faces as I entered, but surprisingly the service is too notch as usual. They didn't have to know you to be nice...

They simply warmly welcome everyone... Which is truly nice to note...

I always thought they were welcoming me in such grandeur as they knew me as a frequent guest.

This time around, I had to host a dinner for VVIP's.

I called the reception and mentioned this and they directed me to one Mr Monickaraja, he was awesome!!!

All he asked me was, what's your budget? I gave it to him, and due to the large number of guest involved, he proposed that we have a private dinner as their restaurants did not have the space.

We had our Private Dinner at the Dukes Court Room.

It was simply magnificent!!!

The Dukes Court overlooked the Lake and the set up was simply too good.

The price? Very reasonable, about USD 50 per pax. With a team of 10 staffs attending our dinner and serving out guests individually I couldn't have asked for more.

Mr. Monickaraja was you are simply fantastic.

Thank you so much, my guests truly enjoyed themselves and we surely will back.

Keep up the good work to all at Cinnamon Lakeside, Colombo.

Adios.

Mahen.


Stayed March 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denis_Gruhier, General Manager at Cinnamon Lakeside Colombo, responded to this review, April 4, 2014
Thank you for the five star review of your amazing experience at Cinnamon Lakeside Colombo. It is heartening to learn that we have served you to your entire satisfaction and your stay was a memorable one. We continuously endeavour to keep up to the standards expected by our valued guests and it is encouraging when our efforts are recognized. We value your patronage and we are delighted with your assurance to stay with us again.

Denis Gruhier
General Manager
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Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 28, 2014

this was our 5th hotel is Lank and the 3rd of same chain.
every one offer something deferent than the other.
in this one we had to wait for more than 15 min for check in.
we got a nice room with a nice view on the lake.
now we come to the food, this is the star, you got to stay long time her to eat from all the restaurants. they really serve good food her.
the spa was good but you need to book in advance.
there is some shoppes in hotel but it is a bit over.

Stayed March 2014
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denis_Gruhier, General Manager at Cinnamon Lakeside Colombo, responded to this review, April 4, 2014
Thank you for your five star review of Cinnamon Lakeside Colombo. We are delighted that you had the opportunity of savouring sumptuous food at our many restaurants serving cuisine from across the globe. We thank you for your encouraging feedback on our services and facilities and look forward to welcoming you on your next visit to Sri Lanka.

Denis Gruhier
General Manager
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Mumbai (Bombay), India
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 26, 2014 via mobile

This property is not only located at a great place but has an amazing view to the lake and the city side from its rooms. Large and Spacious rooms with a right balance of ultra modern and contemporary feel. The buffet spread over lunch and dinner is outstanding.

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denis_Gruhier, General Manager at Cinnamon Lakeside Colombo, responded to this review, April 1, 2014
We are happy to receive the review of your stay at Cinnamon Lakeside Colombo and are encouraged by your feedback. The location of the hotel and the amazing scenic view are appreciated by many a guest. It is lovely to learn that you enjoyed the breakfast and lunch buffet spreads and consider them outstanding. Thank you for your patronage. We do hope that your next stay in Colombo would be at our hotel.

Denis Gruhier
General Manager
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Sydney, Australia
Top Contributor
99 reviews 99 reviews
22 hotel reviews
Reviews in 33 cities Reviews in 33 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed March 26, 2014

I stayed at the Cinnamon Lakeside for four nights and found the hotel amongst the best in Colombo. It has nice views of the lake and the infinity pool is a delight.
The restaurants are varied, of high quality and one is spoilt for choices.
The service generally, is above average however the male supervisors could spend a little more time attending to the customers rather than watching cricket on the large screen and letting the ladies do all the work.
If possible ask for a high lakeside room as the rooms nearer the road (SW side are a little noisy).
The only complaint would be the flying insects near the pool and the 7 Degree are - they have to go!!


All in all, a good experience.

Room Tip: A high room lakeside.
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  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denis_Gruhier, General Manager at Cinnamon Lakeside Colombo, responded to this review, April 1, 2014
Thank you for your review. We are glad that you had a great overall experience at Cinnamon Lakeside Colombo with comfortable accommodation, varied cuisine and beautiful surroundings. Your encouraging feedback is appreciated. We have also taken due note of your observations and thank you for bringing them up to our notice. We do hope you will visit us again when you are next in Sri Lanka. We value your patronage.

Denis Gruhier
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 24, 2014

I was on a business trip to Colombo - my first trip to Sir Lanka. I really liked the hotel's location - good view of the lake. The hotel is beautiful, great food, clean rooms & friendly staff. Since, it was my first in Colombo, the staff was very helpful in guiding with the direction of the places where i had my meetings. The food is good - I had dinner at their Thai restaurant - the food was very delicious. The breakfast spread was ok - nothing great. I found the room tariffs to be very high and certainly this hotel is not value for money.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denis_Gruhier, General Manager at Cinnamon Lakeside Colombo, responded to this review, March 25, 2014
Thank you for the five star review of your stay at Cinnamon Lakeside Colombo. We are delighted that you liked the location and facilities and also enjoyed the sumptuous food at our various restaurants. We appreciate your recognizing our staff and acclaiming our hospitality. We look forward to having you with us again soon. Thank your for staying with us.

Denis Gruhier
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
Top Contributor
50 reviews 50 reviews
50 hotel reviews
Reviews in 40 cities Reviews in 40 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 24, 2014

The property is among the best in Colombo. Rooms are very comfortable and the staff is very good. The swimming pool and 7 degrees with the lakeside view are really nice specially in the late evenings. The only point which can be improved is the food which is not commensurate with the beatiful ambience. I tried both Thai and Indian and they were not up to the mark.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denis_Gruhier, General Manager at Cinnamon Lakeside Colombo, responded to this review, March 25, 2014
We thank you for your review. We are glad that you had a comfortable stay at Cinnamon Lakeside Colombo indulging in our warm hospitality. Many of our valued guests love our infinity pool and the surrounding atmosphere. We thank you for your feedback on our food which we have made due note of. We hope to see you on your next visit to Sri Lanka. Thank you for your patronage.

Denis Gruhier
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Cinnamon Lakeside Colombo

Address: 115 Sir Chittampalam A Gardiner Mawatha | Colombo 02, Colombo 00200, Sri Lanka
Phone Number:
Location: Sri Lanka > Western Province > Colombo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Colombo
#4 Spa Hotel in Colombo
#4 Family Hotel in Colombo
#7 Luxury Hotel in Colombo
#8 Business Hotel in Colombo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Cinnamon Lakeside Colombo 4*
Number of rooms: 346
Official Description (provided by the hotel):
Ranked the Best Five Star City Hotel by Sri Lanka Tourism, Cinnamon Lakeside Colombo is the epitome of indulgence and elegance. Overlooking the tranquil Beira Lake, the hotel offers completely refurbished rooms. Its inimitable blend of luxury, personal attention, sincerity and warmth gives you the opportunity to operate at your own pace and in your own space, regardless of whether you are visiting for a business luncheon or dropping in for a quick coffee; planning your dream wedding or organising a conference; attending to important business or on a well-deserved vacation. ... more   less 
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Also Known As:
Cinnamon Lakeside Colombo Hotel Colombo
Trans Asia Colombo
Hotel Trans Asia

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