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“FEEL MAJESTIC” 5 of 5 stars
Review of The Kingsbury

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The Kingsbury
4.5 of 5 Hotel   |   48, Janadhipathi Mawatha, Colombo, Sri Lanka   |  
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Ranked #12 of 34 Hotels in Colombo
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
27 helpful votes 27 helpful votes
“FEEL MAJESTIC”
5 of 5 stars Reviewed April 16, 2014 via mobile

Visited during the long holiday in colombo and the hotel is plush and modern and without doubt is the top star class hotel in colombo. Always get a room facing the 'galle face' as the rear harbor view is having some reclamation of the sea, so it makes you feel a bit dull.
Check in staff were a bit rusty and did not fulfill my initial reservation request of adjoining rooms, however the staff at the restaurant really made up for it.
Every other department really prove what they are trying to prove- 'Srilankan hospitality' only if they could improve the variety of there choice at there main restaurant I.e add some Srilankan options and polish the check-in staff will surely benefit the hotel as many competitors are due in the near future.

Will I return- DEFINETLY if the opportunity does arise as I live 2km away from the hotel

Stayed April 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingsburylk, General Manager at The Kingsbury, responded to this review, May 13, 2014
Dear Guest,

We appreciate your taking the time to provide feedback on your experience at The Kingsbury during your last visit.

Your appreciation and recognition of the hotel, along with your positive comments, is a great motivator for The Kingsbury team.

We would appreciate if you will continue to be a valued guest at our hotel and should you require my personal attention for any of your needs at the hotel, please email on gm@thekingsburyhotel.com


With best wishes,

Sunil Dissanayake
Director/General Manager
The Kingsbury
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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588 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (184)
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English first
Bangalore
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 16, 2014

Seven of us visited Sri Lanka as holiday from 04/04/2014 to 06/04/2014. We stayed at the Kingsbury. We had booked 4 rooms. We were pleasantly surprised by the view and the hospitality at the hotel. The buffet spread is one of the best I have ever enjoyed. The addition of the local cuisine in the spread was a welcome change to the regular buffets I have had in other hotels. The rooms are amazing and well planned. The beds are very comfortable and the air-conditioning was perfect. The view was brilliant. We could see the city and also the beach from the huge window.

The staff is amazing. I would like to acknowledge Ms.Vajra from the front desk office in helping us in accommodating my group on the same floor, even though there was some confusion in our booking. When the confusion popped up and I showed a little discomfort, she stepped in and made sure we got the rooms on the same floor as we had requested and all of us got smoking rooms. Thank you Ms.Vajra your help is much appreciated.

Even at the Bar, in the lobby, Mr.Gayan was a great attendant and made us really comfortable. At the bar they serve "Tapioca chips" along with the order, and we all loved it. We requested him to give us some for the room, and he was very kind and sent us generous amount of the chips to our room, where we continued our drinking spree.

The room service and house keeping were also prompt and provided what ever we asked for. the stay was truly comfortable and the hospitality very good.

At the hotel, the toiletries are from, "BVLGARI", which surprised us, and the stuff is great. we requested the house keeping to give us a few extra gels and creams and they did, and guys THANK YOU so much.

Am sure everyone wants a room with the view and here at Kingsbury you cannot go wrong with any room. but nevertheless, in my opinion, on all the floors the rooms to the left of the elevators are the best, room numbers 605, 607,609,611. and the same for all the floors. I was in the room number 607, and was amazing.

The pool is great, but sadly during our stay it rained through the day and we could not use the pool. And also couldn't visit the beach due to the rains.

The hotel is close to all the action of the city, the Dutch Hospital, the malls, the odel and the house of fashion and the BEACH, etc.

The hotel is close to the Secretariat and the President's residence, so it is a very high security area.

On the whole an amazing and memorable stay and once again, Thank you team Kingsbury to make our stay comfortable and hassle free. We had a great time at your hotel.

Room Tip: any floor but the room numbers ending with 05,07,09,11. In order of preference.
See more room tips
  • Stayed April 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingsburylk, General Manager at The Kingsbury, responded to this review, May 13, 2014
Dear Guest,

We appreciate your taking the time to provide feedback on your experience at The Kingsbury during your last visit.

Your appreciation and recognition of the hotel, along with your positive comments, is a great motivator for The Kingsbury team.

We would appreciate if you will continue to be a valued guest at our hotel and should you require my personal attention for any of your needs at the hotel, please email on gm@thekingsburyhotel.com


With best wishes,

Sunil Dissanayake
Director/General Manager
The Kingsbury
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru (Bangalore), India
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 14, 2014

Kingsbury is a good property in a great location. The hotel is well furnished as it has been refurbished just two years ago. The food is good too. What they can do a little better on is service, particularly at the main restaurant.

The club floor with the club lounge (9th floor) is the best. The service levels on the club floor are fantastic, giving an impression that they are two different hotels.

The best rooms are also the top floors. The Ocean View Suits are the best to stay in.

Over all, it is a good property and you will enjoy your stay!

Room Tip: Try the Ocean View Suits
See more room tips
  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingsburylk, General Manager at The Kingsbury, responded to this review, May 13, 2014
Dear Guest,

We appreciate your taking the time to provide feedback on your experience at The Kingsbury during your last visit.

Your appreciation and recognition of the hotel, along with your positive comments, is a great motivator for The Kingsbury team.

We would appreciate if you will continue to be a valued guest at our hotel and should you require my personal attention for any of your needs at the hotel, please email on gm@thekingsburyhotel.com


With best wishes,

Sunil Dissanayake
Director/General Manager
The Kingsbury
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed April 11, 2014

I am a frequent traveller to Colombo and have been staying there since the last one year.
Location is very good, the rooms are neat and clean. Good brand of toiletries.Awsome Breakfast menu. Quality of food is very good.
Only the service is not as per expectation

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune, India
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 8, 2014 via mobile

Colombo is incomplete without staying at the Kingsbury. Hotel staff very helpful and polite. Food is truly amazing. Multi-cuisine and great taste. Situated right on sea front, one can get an amazing view of the sea. A place I would recommend to all travelers.

Stayed April 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingsburylk, General Manager at The Kingsbury, responded to this review, May 13, 2014
Dear Guest,

We appreciate your taking the time to provide feedback on your experience at The Kingsbury during your last visit.

Your appreciation and recognition of the hotel, along with your positive comments, is a great motivator for The Kingsbury team.

We would appreciate if you will continue to be a valued guest at our hotel and should you require my personal attention for any of your needs at the hotel, please email on gm@thekingsburyhotel.com


With best wishes,

Sunil Dissanayake
Director/General Manager
The Kingsbury
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 7, 2014

Having stayed in Colombo in another hotel (across the road) before setting on the road trip, arrived at The Kingsbury. Excellent service from all staff though the reception team could be a bit better when dealing with multiple guests, rooms are great and the service at Sky Lounge is fantastic having been there on two consecutive nights. Great cocktails with an amazing view, would recommend arriving at around 7-8. The pool bar is not the best. Overall great stay.

Stayed March 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 5, 2014

I stayed here as part of a business conference. Right from check in until final departure I enjoyed my time at The Kingsbury. I stayed on the 7th floor overlooking the infinity pool .The rooms are very comfortable for a business traveller with comfortable chair and free wifi for handling business.
The hotel was full so during peak times in the morning and evening there was a long wait as the two lifts struggled to meet the demand. There was a wide variety of breakfast choices and I also enjoyed the coffee in the downstairs cafe.

  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingsburylk, General Manager at The Kingsbury, responded to this review, May 13, 2014
Dear Guest,

We appreciate your taking the time to provide feedback on your experience at The Kingsbury during your last visit.

Your appreciation and recognition of the hotel, along with your positive comments, is a great motivator for The Kingsbury team.

We would appreciate if you will continue to be a valued guest at our hotel and should you require my personal attention for any of your needs at the hotel, please email on gm@thekingsburyhotel.com


With best wishes,

Sunil Dissanayake
Director/General Manager
The Kingsbury
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Kingsbury

Address: 48, Janadhipathi Mawatha, Colombo, Sri Lanka
Phone Number:
Location: Sri Lanka > Western Province > Colombo
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #12 of 34 Hotels in Colombo
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Kingsbury 4.5*
Number of rooms: 229
Official Description (provided by the hotel):
Overlooking the turquoise blue brilliance of the Indian Ocean, The Kingsbury enjoys an unrivalled position in the heart of Colombo. It is by far the only city business hotel in Sri Lanka's commercial capital that offers the best of both worlds - every conceivable amenity and convenience for the business traveler coupled with a unique ambiance that transports each visitor to the realms of luxury resort life. A win-win service offers that is ideal for both the business and the leisure traveler. Situated in Colombo's central business district - and just a minute's walk away from the heart of the city's commercial icons, The Kingsbury is the preferred choice of visiting dignitaries and VIPs. An expansive and impressive entrance beckons, the classical English architecture melding perfectly and endearingly with the colonial charm of the city's surroundings. Majestic to the eye at first glance, The Kingsbury is one of Colombo's most lavish hotel properties that are also an architectural icon. Classical English elegance rules the architectural stance. Public spaces that are largely neutral in tone are brought alive by shots of colour infused through tasteful decor interspersed with elegant fittings and luxurious fixtures. In the luxurious and personal confines of the 229 rooms earth tones please the eye, white marble bathrooms, and furniture with a relaxing ivory tone, gives a sense of luxury and space. A truly European ambiance prevails, artfully balanced with the warmth of Sri Lankan hospitality.Look out of any one of the 229 rooms at The Kingsbury and enjoy the endless views of the Indian Ocean melding with the kaleidoscopic colour that rules the famous Galle Face promenade. By early evening, The Kingsbury is Colombo's best place to witness the riot of colour that is characteristic of the Sri Lankan sunset. The options are endless - be it in the solitude of your room, or over a glass bubbly at the Sky Lounge or even while enjoying a dip in the brand spanking swimming pool. From different vantages enjoy the various faces of Colombo - and it is only at The Kingsbury that this scenic luxury is generously dished out. The Kingsbury brings to Colombo, a culture of hospitality that is equal to the very best offered by global hospitality stalwarts. The Kingsbury is a fully functional five-star luxury hotel and the very first of its kind in Colombo. ... more   less 
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