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“Great location, excellent service, good food” 5 of 5 stars
Review of Taj Samudra Colombo

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Taj Samudra Colombo
4.0 of 5 Hotel   |   25, Galle Face Center Road, Colombo 03, Sri Lanka   |  
Hotel amenities
Ranked #13 of 34 Hotels in Colombo
Avon CT U.S.A
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
“Great location, excellent service, good food”
5 of 5 stars Reviewed August 2, 2014

We stayed at the Taj Samudra for 8days. Our room overlooked the ocean, and all of the activities that went on, on the famous Galle Face Green.Watching the kites fly and the beautiful sunsets were our favorites.The hotel is situated in a very convenient area,within very close proximity to shopping, restaurants, and clubs, yet you did not get the feeling of city congestion.The coconut palms in the beautifully manicured gardens gave a feeling of being in a park. I have to mention the fact that the service from the reception to housekeeping kept it's reputation of being prompt and efficient.The restaurants served very good food.The entire staff made us feel special, catering to our every need.I highly recommend the Taj Samudra Colombo, for anyone planning a visit here. Upali & Suneetha Seneviratne U.S.A.

Room Tip: Ask for an oceanfront newly refurbished room.
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohit K, General Manager at Taj Samudra Colombo, responded to this review, August 5, 2014
Dear Guest,

We are pleased to hear your wonderful feedback and thank you for your great review and recommendation about Taj Samudra, Colombo!
We hope to welcome you back for another fantastic stay with us in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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835 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (303)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Sariska, India
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 1, 2014

I stayed at the hotel on 19th till 24th July. The hotel is great. The breakfast served is of the best quality. the fruits were fresh and the restaurant had good smell of coffee. The view from the room was unforgettable. Special thanks to house keeping team and Dilip for the best services. Hood at Japanese restaurant was excellent.

Room Tip: Stay in the rooms facing sea
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohit K, General Manager at Taj Samudra Colombo, responded to this review, August 2, 2014
Dear Guest,

Greetings from Taj Samudra, Colombo!
Thank you for your excellent feedback regarding your stay at our hotel.
Your positive and valuable review always helps us to serve you better!
Hope to see you soon at Taj again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Senior Contributor
37 reviews 37 reviews
25 hotel reviews
Reviews in 26 cities Reviews in 26 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 29, 2014

It was just a "Wowww" experience. Welcome desk gave such a warm welcome that it never felt that I am visiting the hotel for the first time. Escort to the hotel by a representative was also a different thing, which is not seen usually these days in hotels. Decoration of the room in a unique way was amazing.

In Latitude, the breakfast is buffet system. But another uniqueness of the hotel, which I saw for the first time is that the Buffet is no less than a-la-carte. The staff members try to make their guests as comfortable as possible while eating and try to not let the guest get up from the table while having their breakfast. They serve on the table also what ever is required. They really have true caring attitude. Food quality is also amazing.

In Navratna, the Indian restaurant, the ambiance will not let us feel out of India. The Chef is so much concerned that it goes to each and every table and takes the personal feedback from the guests. Food quality is also authentic Indian.

Only one aspect that needs concern is the telephone operator. They do not have proper knowledge about their guests and rooms as to which room is occupied by whom. Even after checking from the computer, they are unable to connect you to the person concerned. That was the only negative aspect of the whole trip.

Check-out was also so easily done without any hassle and quickly and the concerned manager comes to the car to see you off.

Staying in Taj Samudra was a total unique experience, with amazing hospitality and worth staying every time. It does not let you feel being in the middle of strange people, but every person here is so much concerned that its just surprising.

Room Tip: Go for the room with ocean view. In these rooms, the view in the morning is see in front of you, a t...
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohit K, General Manager at Taj Samudra Colombo, responded to this review, August 2, 2014
Dear Guest,

Thank you so much for your great review of your stay at Taj Samudra, Colombo. We are delighted to note your compliments paid to our service and facilities during your stay with us!
However, we were concerned to note the telephone call issues and we are in process of rectifying this matter.
Look forward to welcoming you again to Taj Samudra, Colombo!!!!!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alnwick, United Kingdom
Top Contributor
581 reviews 581 reviews
73 hotel reviews
Reviews in 124 cities Reviews in 124 cities
275 helpful votes 275 helpful votes
4 of 5 stars Reviewed July 27, 2014

The Taj Samudra Hotel is very well located near to the central sites of Colombo and everything can be reached with a three wheeler ride. The Crescat shopping centre with an excellent supermaket is only a 5 minute walk or brief three wheeler ride away. The hotel is very well appointed. We have eaten there on numerous occasions whilst on business in Colombo. The buffet lunch is excellent and various other food choices are available. Service is highly efficient. The hotel has spectacular views over the Galle Face Green and ocean beyond. Prices are comparable with the many top flight hotels in this neighbourhood and value for money here is good.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohit K, General Manager at Taj Samudra Colombo, responded to this review, July 28, 2014
Dear Guest,
Thank you for your kind review.
We appreciate your compliments on hospitality, location, food and other facilities. Hope to see you again soon at Taj Samudra, Colombo!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
75 reviews 75 reviews
30 hotel reviews
Reviews in 33 cities Reviews in 33 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed July 25, 2014

Excellent location with beach view. The interior looks grand. I did not stay here but did an event over here. The service staff was helpful and responsive to your needs. Food was nice too. Would like to stay here for my next trip to Sri Lanka again.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohit K, General Manager at Taj Samudra Colombo, responded to this review, July 27, 2014
Dear Guest,
Greetings from Taj Samudra, Colombo.
Thank you for your great review of our location, Interior and service.
We very much appreciate your valuable positive feedback on our services and facilities.
We look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 23, 2014

Excellent hotel with reasonable rates, centrally located in the heart of Colombo.Was surprised at quite a few negative reviews on trip advisor for this hotel. We were upgraded to a club room, with beach facing windows, the bathroom was awesome with all the latest grohe fittings.Very personalised service, that one expects and tends to take for granted with a Taj property. Very courteous people both at the reception and the dining room and added plus is they have an excellent buffet spread for breakfast. overall thoroughly enjoyed our short stay at the Taj Samudra. The hotel makes excellent arrangements for short trips and excursions around Colombo, be it for individuals or for groups.

Room Tip: request for beach facing rooms, excellent rates for advance booking from taj hotels website itself.
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohit K, General Manager at Taj Samudra Colombo, responded to this review, July 23, 2014
Dear Guest,

Thank you very much for this wonderful review. We appreciate your feedback and so glad to know that you had an enjoyable stay at Taj Samudra, Colombo.
Your encouraging feedback on our rooms, restaurants as well as our service is greatly appreciated.
We look forward to welcome you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Top Contributor
66 reviews 66 reviews
21 hotel reviews
Reviews in 27 cities Reviews in 27 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed July 14, 2014

The Taj is in a prime location with beach views overlooking Galle Face Green. The Hotel is of a high standard, especially for Sri Lanka, and we ate at the buffet for lunch which was again of a high standard. The service was very attentive, though they did over service us - it is very apparent that the feedback forms they email to you after the stay are taken into account for promotions and salary review as all of the staff made sure that we knew their names and called on us more often than was required - to be honest, this was a little frustrating, but they certainly were keen, friendly and efficient.

Room Tip: Ask for a sea view room,
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohit K, General Manager at Taj Samudra Colombo, responded to this review, July 17, 2014
We are delighted that you chose to stay at Taj Samudra, Colombo on your visit to this beautiful Island. We appreciate your encouraging feedback.
However, we have noted your comment and will certainly take corrective action to ensure it does not happen again.
Look forward to welcome you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Taj Samudra Colombo

Address: 25, Galle Face Center Road, Colombo 03, Sri Lanka
Location: Sri Lanka > Western Province > Colombo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Colombo
#8 Family Hotel in Colombo
#11 Luxury Hotel in Colombo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Taj Samudra Colombo 4*
Number of rooms: 300
Official Description (provided by the hotel):
Taj Samudra Colombo is located in the heart of the Colombo city, overlooking the azure waters of the Indian Ocean. The most stylish Executive category rooms are by far the best in design and comfort in the city of Colombo. Taj Samudra offers the following choice of food & beverage outlets – Latitude – all day dining restaurant serving Buffet for breakfast, lunch and dinner and a a choice of la carte specialties Navratna – Specialty Indian Restaurant catering to North Indian flavors Golden Dragon – Authentic Chinese Cuisine with a specialty in Sichuan Cuisine Steak & Grill House – Fine Dining Restaurant that offers the best Steaks in town MIX Bar – A game of pool, live sports and best of live entertainment over weekends Barbeque Terrace – an open air barbeque restaurant Lobby Lounge – Unwind over a snack, dessert or a quiet drink. In Room Dining – 24 hour room service Keeping in line with the changing times, Taj Samudra retains the colonial charm, heritage value, sense of space, privacy and luxuries for our esteemed guest. ... more   less 
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Also Known As:
Taj Samudra Colombo Hotel Colombo
Taj Samudra Hotel Colombo
Colombo Taj Samudra Hotel

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