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“Perfect place to start our 2 week holiday” 4 of 5 stars
Review of Galle Face Hotel Colombo

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Galle Face Hotel Colombo
4.5 of 5 Hotel   |   No. 2, Galle Road, Colombo, Sri Lanka   |  
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Hotel website
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Hotel amenities
Special Rate
Free room upgrade
Ranked #14 of 36 Hotels in Colombo
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Perfect place to start our 2 week holiday”
4 of 5 stars Reviewed May 24, 2013

We booked the hotel with Avios points and apart from a hiccup at the start with finding our reservation had a very pleasant 2 nights. Our room was large and airy, high tea a real treat, buffet dinner with a wide ranging choice and breakfast enabled me to embrace "hoppers" with coconut sambol. We strolled across Galle Face Green on a Saturday afternoon shortly followed by cocktails at the pool bar. We did not particularly enjoy Colombo as a city and 1 night would have have been ok. That taking nothing away from a piece of Colonial nostalgia. The catapult man scaring off the crows is worth looking out for.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1,382 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (413)
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Pune, India
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
Reviews in 27 cities Reviews in 27 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed May 24, 2013 via mobile

Its one of the best in colombo. Had taken the honeymoon suite and it was awesome with a jacuzzi in the room. The balcony had a spectacular view of the sea. The breakfast was awesome. Huge variety. Name it and its there. The beach was fantastic. Service was prompt

  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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denmark
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 21, 2013

We stayed here for a night before flying out of Colombo and enjoyed the food, room, and ambiance of the outdoor dining area. The staff were also friendly and very helpful despite our ragged appearance on arrival. We would stay here again.n

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila
Top Contributor
66 reviews 66 reviews
26 hotel reviews
Reviews in 39 cities Reviews in 39 cities
92 helpful votes 92 helpful votes
3 of 5 stars Reviewed May 21, 2013

Yes, it is a special hotel and if you like colonial atmosphere than this is the place to stay. Let me start with the positive things: Location, location, location! And having a sundowner overlooking the Indian Ocean is quite something! The pool is magnificent – especially if you really like to swim (=exercise). The buffet breakfast/lunch/dinner is of excellent quality. The rooms have some atmosphere – but in even in the new part everything looks a bit old and unmaintained. And this leads me to the negative issues: airport pick-up was a disaster. I live in Asia and I’m used to a lot of special driving skills but this driver was special. Total miracle I’m still alive. And the car was also not like what you would expect from a five star hotel. But the service at the hotel (everywhere – from the main restaurant to the bars) is just totally unacceptable for a good hotel. It is already sad enough that we have in South Asia in general mainly male hotel staff and waiters (I’m spoilt because I’m living and travelling in SE Asia) but if the guys are well trained, well behaved and polite and friendly then it is all fine. But at the Gall Face Hotel (with the exception of some nice managers and selected staff) this is simply not the case. Many of the waiters are like rude peasants, not really trained and certainly not well managed. And maybe the lack of international management is one of the main problems of this hotel. Would I come back? Yes, I think so – because the hotel has its special charme!

Room Tip: sea view! that's why you stay there!
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  • Stayed May 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
Reviews in 24 cities Reviews in 24 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 20, 2013

We stayed here in May 2013, the off season it was nice and quiet. The grounds and rooms were kept exceptionally clean and had an old worldly historic charm. The inside of the rooms were very lavish with large spa baths in the middle of the room. The decor very charming. Great food and buffet breakfast and reasonably polite staff. It is a must to stay at and see if in Colombo, have a cocktail by the pool and watch the sunset, some quiet relief from the crazy city.
My only complaint is needing to pay for wireless internet. In this day and age when you pay a decent amount for a luxury hotel this should be a complimentary given just like toilet paper.

Room Tip: The rooms in the main wing overlooking the ocean from the back are best. Lots of renovations going o...
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colombo, Sri Lanka
Top Contributor
273 reviews 273 reviews
20 hotel reviews
Reviews in 31 cities Reviews in 31 cities
137 helpful votes 137 helpful votes
3 of 5 stars Reviewed May 20, 2013

A very old but a nice hotel in the heart of Colombo which is very famous for weddings and functions among the Sri Lankan community. The location is great since its by the sea and they have some lovely restaurants in house including a sea food, fine dining etc with a nice pub/night club. The hotel needs a bit of refurbishment specially the front but the new wing and the entrance to the new is well maintained. Loved the food and specially the checker board for dancing ..

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Porto, Portugal
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 15, 2013

Stayed there in our last night in Sri Lanka in the "new" wing (and by new we thought it was a bit old). Nevertheless, it is full of history and the most memorable people have stayed there - royals, actors, presidents and so on. We didn't see the so famous sunset since there was a thunder storm for like an hour but it was still very impressive since you are on the beach (literally).

Room Tip: Stay in the new wing
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Galle Face Hotel Colombo

Address: No. 2, Galle Road, Colombo, Sri Lanka
Phone Number:
Location: Sri Lanka > Western Province > Colombo
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #14 of 36 Hotels in Colombo
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Galle Face Hotel Colombo 4.5*
Number of rooms: 82
Official Description (provided by the hotel):
Presented proudly as Sri Lanka's iconic and historic hotel, Galle Face Hotel is located in heart of Colombo City, along the seafront and facing the famous Galle Face Green.The hotel has 82 well-appointed rooms and suites, with some offering excellent views across the Indian ocean and the fascinating view of evening sunset.There are three restaurants, a gym, spa and unique saltwater swimming pool, overlooking the seafront. Guests here will be convenient as the hotel offers close access to many of the business district,historic cultural sites and landmarks in Colombo, as well nearby shopping. The hotel is a 45-60min journey from the airport.Guests seeking a glimpse of Colombo's history will enjoy the charm of The Galle Face Hotel with its unique, unaltered setting since 1864. ... more   less 
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