I dont recommend this hotel at all and wonder how it could get so many good Reviews.
The rooms are dirty/dusty and two of the three cleaning ladies were neither willing and seemingly not able to clean. One of them broke the watertube in the bathroom so it was leaking but did not care to fix it. Also i did not feel safe: I have stayed there for three weeks and my room was frequently visited in my absence, which i noticed because the person left on the ac and used my lotion.
One day there was a package of condoms under the door. People were smoking in front of our room.
Food is bad and most of what is on the menu is not even availiable. One day i was served mangoes that tasted of onion because they did not clean the knife and the place where they cut it. Kitchen did not look clean. Got served dirty cups one time.
When there was a light off, the generater was not turned on when there weren't western guests.
Price is horrendous considering what you get. The homepage says: "luxury comfort and quality hygiene." This is a joke. Totally. Several cockroaches and they had no appropriate means to fight this problem. Beds are uncomfortable. Got hot water only when we requested it. Wifi often weak.
The security guards are a joke too: either sleeping or absent.
Jacaranda might host several important embassy people like claimed on the homepage but if you are not one of these they ll treat you like you did not pay.
Staff seemed to be nice in the beginning but got unfriendly and reacted harsh on requests.
All in All jacaranda has been by no means a nice, comfortable and secure place to spend but a bad bad experience.
- Official Description (provided by the hotel):
- Your home away from home...Supremely comfortable, a room at a Jacaranda's guest houses begins with a liberating sense of space. Your guest room or suite is often among the destination’s largest. Designed to inspire, its beauty connects you with the surrounding tranquil environment, while ensuring comfort and convenience. You'll enjoy a restful sleep because each sensory detail has been carefully refined to be just right. As have all the added touches from comfortable bedding to lavish sitting rooms. ... more less
- Also Known As:
- Jacaranda Guest House Hotel Islamabad