My husband and I stayed in Zaya Guesthouse apartments for a total of 3 nights during June-July 2007. There were some things we liked about the place and some things we didn't like. First, the good points: Zaya is a very helpful host. She's very reliable in terms of information and does not over-charge (for anything). I kept my valuables (passport, tickets, etc) with her when we went out of UB for our trip and Zaya took good care of them. The rooms are basic, but functional (except for the shower --- I will come to that later) and cheap. Good value for money. The premise is clean and the staff are nice people.
Now the bad points. There was no hot water in the shower and we didn't know about this till we actually turned on the shower. I told this to Zaya but she really didn't make any effort to provide us with at least some amount of hot water. I took the initiative myself and got a small container of hot water using the electric kettle. If you are thinking, what's the big deal --- well, 10 days of Gobi trip endows you with a lot of dust and, believe me, you would want to get rid of those. Also when we came back from Gobi we were given a room with no bathrooms though I had booked a room with bathroom at least one and a half months in advance. Zaya however apologized and told me that one of her staff made a mistake.
Overall, a little above average. Soma Dey