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“Room without window, Dirty Toilet” 1 of 5 stars
Review of iHouse

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iHouse
72/6 Pangkham Road | Water fountain/Mekong River, Vientiane City Center, Vientiane 7799, Laos   |  
Hotel amenities
Ranked #44 of 167 Vientiane B&B and Inns
Bangkok
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Room without window, Dirty Toilet”
1 of 5 stars Reviewed August 11, 2013

the hotel is located in center of vientiane, this is ok. Room is too small and without any window. Toilet is 1 square meter, dirty and outdated. I have picture to proof my review. Wifi connection slow.

Room Tip: If you want go this please Ask room with window or balcony.
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  • Stayed August 2013, traveled solo
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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61 people have reviewed this hotel

Traveler rating
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    12
    25
    8
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2
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4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Mullumbimby, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 7, 2013

My partner and I stayed in this place for two nights. We probably had the best room in the place with good views, however, it was not the best atmosphere. The shower is basically in the toilet and the water did not drain properly. The breakfast is a joke and the staff not very friendly. The location is pretty good.

Room Tip: many rooms don't have windows to the outside
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  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
94 reviews 94 reviews
26 hotel reviews
Reviews in 37 cities Reviews in 37 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed July 4, 2013 via mobile

We only stayed at iHouse for one night despite intending to stay for three. The Wi-Fi wasn't working in our room, when we informed them of this they didn't seem to care. Later that night we informed someone else on reception of our problem but again, they didn't care - so we left!

The room was ok, big comfortable bed and felt fairly spacious despite the lack of a window (which wasn't mentioned at the time of booking). No window did however mean that the room was quiet and dark so made for a good lie in.

The bathroom was small with the shower directly over the toilet basin but the shower was hot and powerful.

  • Stayed June 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Udon Thani, Thailand
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 28, 2013

The room we had was beautiful, with a large balcony and windows. There are a few small annoyances about the hotel though. First, the bathroom was too small. I mean, it was so small that taking a shower is difficult for average-sized people. Also, there is not elevator for those who require one or are traveling with heavy lugggage. Finally, communicating with the staff can be difficult. I had my Thai wife with me to speak Thai to them, but getting across the concepts I was trying to ask about left us talking in circles. That can be considered part of the adventure of travel though. Overall, our stay was pleasant and the hotel design is well-done. It seems very ciche and modern. IF booking through Agoda, the price is well-worth it, but don't plan on showing up and booking there. The price is more than double. I even had to book a fourth night through Agoda while at the counter of the hotel if I didn't want to pay an absurd amount.

Room Tip: The balcony rooms have really small bathrooms
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  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Makati, Philippines
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed May 26, 2013

The place is near the area where most tourist attractions are located. I love the fact that it is near the Mekong river.

Book in advance. The bed is queen-size hence big enough for an Asian like me.

Staff speaks good English and accommodating. Cheap and clean. With free wifi even inside the room.

Bus to Vang Vieng can be arranged here.

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lampang, Thailand
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed May 10, 2013

Clean and convenient with good hot water in the shower.

I booked this through booking.com and had a problem with my card but I arrived early and paid in cash. That the hotel then wanted to report me as a no show did not impress. Given that there is not supposed to be a charge in advance, the card is a guarantee.

The service was mediocre.

The room was on the fifth floor, stairs only but I knew that and was not perturbed, I only had a small bag though. The room had a small window to the outside so there was natural light. The air-con worked but it was noisy. Not as noisy as the building work on the floor that woke me, admittedly late, the next morning.

The room was small, but it was cheap and I was only sleeping in it so that was fine. The mattress was due for replacement, okay but time for a change. The room was clean, apart from a hair on the bed. I have a thing about human hair so more about me than the hotel.

They provide water, but no fridge.

Breakfast is European, bread and jam, not American or English if that is what you want for breakfast there are plenty of places around. Good coffee.

There are better in the area at the price. It wasn't bad but it wasn't good and I'll give it a miss next trip.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bournemouth, United Kingdom
Contributor
19 reviews 19 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed April 17, 2013

Standard Room
Negatives:
The room was small and the bathroom compact. We had to ask for the layer of dust and dead insects to be removed from under the bed and even after this the floor there remained dirty The mattress was soft and broken on one side, so gave no support. Although included breakfast is very poor, only bread, jam, butter and coffee/tea. WIFI is very slow with poor connectivity. They only have 2 bicycles for rental, one of which is broken.

Possitives:
Free bottled water at all times, free tea/coffee at all times. Mostly helpful, cheerful staff who are always very willing to do their best. Bedrooms serviced on request. Good satelite chanels and flat screen TV.
Very well located within easy access of most places of interest and places to eat.

Room Tip: Be aware that only deluxe rooms have windows, all others are without one. Standard rooms are very sm...
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  • Stayed April 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about iHouse

Address: 72/6 Pangkham Road | Water fountain/Mekong River, Vientiane City Center, Vientiane 7799, Laos
Location: Laos > Vientiane Province > Vientiane
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #44 of 167 B&Bs / Inns in Vientiane
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Boasting some fresh new designs which are simple and comfortable, iHouse-New Hotel is located in the center of Vientiane near water Fountain and only minutes walk to the Mekong River. Guests can travel to Cafe, restaurants, massage, ATM or banks, souvenir shops, morning market, post office on foot. All the guest rooms are featured with superior amenities, good bed sheets, pillow and blanket, and definitely a very comfortable environment. iHouse-New Hotel awaits your visit. ... more   less 
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