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“part of a tour” 4 of 5 stars
Review of City Inn Vientiane

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City Inn Vientiane
3.0 of 5 Hotel   |   Rue Pangkham | Near Stadium, Vientiane, Laos   |  
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Hotel amenities
Ranked #15 of 82 Hotels in Vientiane
tasmania
Senior Contributor
42 reviews 42 reviews
23 hotel reviews
Reviews in 29 cities Reviews in 29 cities
13 helpful votes 13 helpful votes
“part of a tour”
4 of 5 stars Reviewed November 11, 2012

we stayed two nights here as part of a Laos tour and found the hotel to be quite neat and tidy and very convenient, it was close to a variety of shops etc. only a sort walk to the fountain which was very busy of a night. Tuk tuks were very plentiful so if you wanted to travel further that was no problem as well

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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263 reviews from our community

Traveler rating
    45
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Thai first
  • Any
English first
London, United Kingdom
Top Contributor
174 reviews 174 reviews
31 hotel reviews
Reviews in 48 cities Reviews in 48 cities
180 helpful votes 180 helpful votes
4 of 5 stars Reviewed November 6, 2012

The City Inn is a modern building in the centre of Laos. It's a good base to walk to most of the central sights in the city. There's a pleasant restaurant just off the reception which serves a decent buffet breakfast.

The main selling point of the hotel are the rooms: spotless, comfortable and large. We had a junior suite though, by European standards, there was nothing junior about it at all. This cost 100 USD per night (inc. breakfast) plus another 30 USD for the 2 extra beds for our kids in a completely separate lounge area. You could probably find a lot cheaper elsewhere in the city but from an international perspective this seemed like really good value to us.

Service, however, was a bit iffy: the staff seemed nice enough but very few of them spoke much English. The management would benefit from investing in their personnel a bit more to make sure that at least one person on each shift speaks some English and the need for international charades is reduced.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 30, 2012 via mobile

Good location. Easy walking distance to almost everything. Wi-Fi is spotty and there is no pool. The price is reasonable and the beds are comfortable. Enjoy the view from the small balcony in every room. The streets are quiet at night, even so close to down town. I would classify this as a"Boutique Hotel" and I will stay here again.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 29, 2012

Nothing outstanding. Nothing terrible. Was perfectly fine for a night.

Around US$60/550 000 Kip upwards.

5 minute walk to the fountain.

For the money, in a relatively convenient location, I'd choose between this, the Lao Orchid, or maybe the Family Hotel. However, my first choice is always the top floor rooms at Faa Apartments though, which is opposite the National Culture Hall. By far the best value for money that I found in Vientiane (back in 2011).

  • Stayed November 2011, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Bengaluru (Bangalore), India
Contributor
11 reviews 11 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 15, 2012

my wife accompanied me on my business travel and stayed here for couple of months.
Was a very neat experience and staff are very kind to help you any time, clean rooms and decent breakfast, WIFI , locker etc..
A 10 min walk will lead to Mekong river banks where all restaurants, pubs are available at your choice. Reach Mini bus stand is with a 15-20 min walk..
Although you don't have luxury of a gym and pool, This one will still be good for both couple, family and business travel. May Not be for people looking at budget trips.

Came to know that the hotel was owned and managed by Indian Origin people and was quite proud to stay and see it so well managed....

Room Tip: Choose top room at the corner which will have a very good view of the Vientiane stadium..
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  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed October 3, 2012

The room is clean and comfortable. Staff is courteous and friendly. Location is near to Talat Sao Mall and bus stop. 15 mins walk to Patuxay and another 25 mins walk to That Luang Stupa. Though it's a short walk to Mekong riverside, note that walking back to the hotel at night is quite quiet and dark. If you like strolling at Mekong or spend time drinking coffee and beer till late night then perhaps accommodation at the central may be a better option.

We booked the hotel through Agoda at USD55 per night but upon arrival was told that the price was only applicable for single pax. For additional pax, we need to add USD10. Hence, take note.

  • Stayed September 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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New Delhi, India
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 27, 2012

From the moment I entered this hotel, I felt a sense of serenity and homeliness. A small welcome drink made me feel very welcome. Check-in formalities completed in no time, inclusive of being provided with wi-fi internet password, which got me connected to my family within minutes of my entering the room. The accommodation is spacious, with comfortable bed, tea-coffee machine, large bathroom with a separate area for bathing, in addition to the bath tub, very different from the makeshift bathing chamber you may have seen elsewhere. All that facilitates you to get ready faster, Cable TV had all the possible channels you may like to watch. Lighting in the room was, however,insufficient, so much so that while on Skype call, guys on the other side could not see me at all.

Room Tip: Avoid front facing rooms as there is a blood bank facing the hotel.
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  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about City Inn Vientiane

Address: Rue Pangkham | Near Stadium, Vientiane, Laos
Phone Number:
Location: Laos > Vientiane Province > Vientiane
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #15 of 82 Hotels in Vientiane
Price Range (Based on Average Rates): $
Hotel Class:3 star — City Inn Vientiane 3*
Number of rooms: 40
Official Description (provided by the hotel):
City Inn Vientiane captures a perfect blend of modern design and Asian culture. Centrally located, the City Inn Vientiane makes it easy to see all that Laos has to offer. At City Inn Vientiane, we pride ourselves on exceptional customer service and we strive to meet the needs of every guest. Our luxurious accommodation creates a perfect ambiance and is sure to make your Laos stay a memorable one. ... more   less 
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Also Known As:
City Inn Vientiane Hotel Vientiane
City Hotel Vientiane

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