Whilst staying here I had an accident ( no fault of the hotel I might add) - actually dislocating my shoulder and I have to say the whole team were fantastic from the top down. Not only did they arrange the ambulance etc but made sure i had an English speaking person with me all the time. This is when an hotel earns its stars!! Anybody can slap on paint and offer room service but its about how the hotel works that really shows the winners.
Incidently the hotel is 5 star all the way through.
- Official Description (provided by the hotel):
- Rixos President Astana Hotel is located in new administrative center of Astana! Rixos President Astana is the unique combination of refined architecture and elegant design of interior with rooms comfort and high level service. ... more less
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- Also Known As:
- Rixos President Astana