I stay at 1-Up every time I come o Phnom Penh and, although I call it my home from home, it is actually rather nicer than my home back in London. The staff, managed byt the wonderfully accommodating, helpful and friendly Arun, could not be more helpful and without being overbearing. Great customer service is what the staff strive for, and they achieve it with aplomb. The friendliness and helpfulness of the staff (who act as a family rather than a work team) is evident from the housekeeping guys and girls up to the manager.
The rooms are beautiful and comfortable and it is tucked away from the hustle and bustle of the city so they are also quiet.
This will be the fifth time I have stayed here; the first when it first opened a couple of years ago and each time i return, the amenities, decor and general feel of the place just get better and better.
i really cannot compliment 1-up too highly. I would stay nowhere else in PP and look froward to my return each time i come back to the city. You are doing yourself a disservice if you stay anywhere else in PP at this price range - it is great, not just by Khmer standards but by international standards. Excellent place to stay.
- Official Description (provided by the hotel):
- We have 14 great rooms, two with private balcony, and two on our beautiful rooftop. All our rooms feature: Mini Bar, Air Conditioning, In-room WiFi, 32" LCD TV, Kitchenette with fridge, Kettle Tea and coffee in room, Walk-in shower with hot water, Daily cleaning service, 24-hour security. ... more less
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