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“Clean and quiet room. definitely come back again!” 5 of 5 stars
Review of Sunway Hotel Phnom Penh

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Sunway Hotel Phnom Penh
4.0 of 5 Hotel   |   1 Street 92 | Sangkat Wat Phnom, Phnom Penh 12202, Cambodia   |  
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Ranked #51 of 233 Hotels in Phnom Penh
1 review
“Clean and quiet room. definitely come back again!”
5 of 5 stars Reviewed February 15, 2011

This is the 2nd time for me in Phnom Penh. This time I choose this hotel because I was recommended by a friend who used to stay here before, told me about its good service and clean. Well.. It really worth and I do like Sunway Hotel
I was staying for 2 nights. Had a nice sleep with comfortable bed especially the quietness of the room. The breakfast was quite nice with variety of choice and even had the egg station. I love the cold beer at the Lobby Bar with cool atmosphere that made me hanging there till late night, the bar man Sayon who is very friendly and doing a good job selling his beers!

  • Stayed February 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunwayHotelPhnomPenh, Director of Sales at Sunway Hotel Phnom Penh, responded to this review, February 17, 2011
Dear John,
Greetings from Sunway Hotel Phnom Penh!

Thanks for your support in selecting Sunway Hotel Phnom Penh as the venue for your accommodation during your recent trip in Phnom Penh. We are pleased to hear that you have enjoyed your stay with us

Heart-felt thanks for your value time in sharing your experience with us to the globe especially via the tripadvisor which one of the reliable source for other travelers.

We are looking forward to welcoming you, family, friends and colleagues to Sunway Hotel Phom Penh again soon

Thanks & very best regards,
Helen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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568 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
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Bangkok, Thailand
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 14, 2011

I would highlight the kindness, the efficiency of the management and of all the staff, from the receptionists, the waiters, the cooks..all the staff.
I travelled in Cambodia for the first time in 1994. This hotel did not exist and in that time there was no professional human resources in this country.
Now, if I consider the Sunway, where I use to stay several times during the past years, huge progress have been made. Congratulations to the management and all the staff.
The Sunway is a quite, comfortable and safe place to stay in Phnom Penh, with reasonable rates.

  • Stayed February 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunwayHotelPhnomPenh, Director of Sales at Sunway Hotel Phnom Penh, responded to this review, February 15, 2011
Dear Khun Pacha,
Sawasdee kha!

Many thanks for your support in selecting our hotel as your accommodation during your recent trip in Phnom Penh. We are happy to hear you have enjoyed your stay with us

Heart-felt thanks to your comments regarding our hotel as well as our management and staff. From day to day, we are try our best to extend our warm hospitality for our guests to feel "Home away from Home". Every staff is our asset here.

We are very much obliged to your value time in sharing your experience with us to the globe especially via tripadvisor which is one of the trust able sources for other travelers

We are looking forward to welcoming your good-self, family, friends and colleagues to Sunway Hotel again soon.

Thanks & very best regards,
Helen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Top Contributor
63 reviews 63 reviews
25 hotel reviews
Reviews in 9 cities Reviews in 9 cities
153 helpful votes 153 helpful votes
5 of 5 stars Reviewed February 11, 2011

I booked into the Sunway for just one night as a treat and because I was exhausted from moving around a lot. It's the type and quality of hotel I would expect to find in the U.S. at the same price. So, there are lots of other options with nice guesthouses, but this was just what I needed. Room was excellent, great aircon. Had to pay for Internet, but high-speed broadband connection. Very nice buffet was included. Location is out of the mainstream, but not far from anything. I would have the hotel call a taxi and completely avoid the tuk tuk drivers. The hotel is next to Raffles and the drivers outside both are very aggressive and expect you to pay even more that the usual "foreginer" tax. Staff were great, attentive and helpful

  • Stayed February 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunwayHotelPhnomPenh, Director of Sales at Sunway Hotel Phnom Penh, responded to this review, February 27, 2011
Dear Sir/Madame,

Warmest greetings from Sunway Hotel Phnom Penh!

Many thanks for your support in selecting our hotel as the venue for your 1 night accommodation during your recent trip in Phnom Penh. We are pleased to hear that you have enjoyed your stay with us.

Heart-felt thanks for your value time in spending to share your experience to the globe especially via tripadvisor which is one of the reliable sources for most travelers.

We are looking forward to welcoming your goodself again as well as your family, friends, colleagues to experience our warm and heart-felt hospitality again soon

Thanks & very best regards,
Helen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 9, 2011

Nice location near boats to Mekong cruises, and roundabout with temple, elephant ride, small but interesting museum, playground. 5 minutes by tuk tuk to city centre. very quiet. Nice staff, good service, very good and varied buffet breakfast. Connecting rooms available, clean and new.

  • Stayed February 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunwayHotelPhnomPenh, Director of Sales at Sunway Hotel Phnom Penh, responded to this review, February 11, 2011
Dear Sir and Madame,

A warm greetings from Sunway Hotel Phnom Penh!

Thank you very much for your kind support in selecting our hotel as the venue for your accommodation during your recent trip in Phnom Penh. We are happy to hear that you and your family have enjoyed your stay with us

Heart-felt thanks to your value time in sharing our experience to the globe especially Tripadvisor which is the reliable source for most travelers.

We are looking forward to welcoming you and your family back again in the near future to experience again the warm hospitality in the genuine Khmer Culture.

Thanks & have a nice day,
Helen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dorset, England
Top Contributor
285 reviews 285 reviews
59 hotel reviews
Reviews in 129 cities Reviews in 129 cities
223 helpful votes 223 helpful votes
4 of 5 stars Reviewed February 4, 2011

Well decorated, clean and modern hotel with pleasant and friendly service. Good size room with king size bed (or large singles) and bathroom, and a good bar/lounge area. We broke our ‘rule’ here and had drinks in the hotel (just arrived and jet-lagged) – excellent service and good ‘nibbles’, but 3 times the price of the local bars. Very good quality buffet breakfast, kept fresh, with huge choice of Western and Asian foods, and an egg chef.
'Basic' room rate is around $100 per night, but generally good discounts on offer on internet.

  • Stayed November 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunwayHotelPhnomPenh, Director of Sales at Sunway Hotel Phnom Penh, responded to this review, February 7, 2011
Dear Geoff,

Many thanks for your kind support in selecting our hotel as the accommodation for your trip in November 2010. We are very happy to hear that you have enjoyed your stay with us.

We are very much obliged to your kind feedback and sharing your experience to the globe especially tripadvisor where most travelers are searching for before making decision in experiencing their stay to be unforgettable.

We are looking forward to welcoming you back in the near future

Once again, heart-felt thanks for your support

Thanks & have a great day,
Helen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kirkwall, United Kingdom
Top Contributor
62 reviews 62 reviews
20 hotel reviews
Reviews in 39 cities Reviews in 39 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed January 31, 2011

Had a very pleasant stay at the Sunway which is well located in the centre of Phnom Penh, just a five minute walk from the bustling bars and restaurants of the quayside, yet has a tranquil and relaxing ambience.
The restaurant was good, both for snacks and a huge breakfast buffet, and the range of patisserie was all too tempting. The lounge-bar was comfortable with attentive service.
Our bedroom was well-appointed and very comfortable. My only criticism was that our bathroom suite looked rather dated and worn - the bathroom was clean and well-equipped, but possibly in need of refurbishment.

  • Stayed January 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunwayHotelPhnomPenh, Director of Sales at Sunway Hotel Phnom Penh, responded to this review, February 7, 2011
Dear Sir/Madame,
Warm greetings from Sunway Hotel Phnom Penh!

Many thanks for your support in selecting our hotel for your accommodation in January 2011. We are very happy to hear you and your group have enjoyed your stay with us

Heart-felt thanks for your constructive feedback and your value time in sharing your experience with us to the globe especially tripadvisor which is the trust able source for other travelers.

With reference to the Bathroom Suite, the door knock at the separate shower room, it is under our plan for replacing but we are not able to start now due to high occupancy. We do hope you will experience the new one on your next coming trip

Once again, we are very much obliged to your kind support, constructive feedback and value time in sharing your experience to the globe

Thanks & have a nice day,
Helen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 29, 2011

Stayed at this hotel for 6 days after Christmas and it was a most enjoyable experience. The staff were tremendous - reception, porters, restaurant etc - couldn't do enough for you and this is what makes the hotel such a good place to visit. Rooms were spacious and spotlessly clean - not what you would get in an Intercontinental or Hilton, but very comfortable. Hotel has a great location - good/safe area to walk around (probably because the huge, heavily guarded U.S. embassy is across the road), very little traffic pollution, river is nearby, lots of interesting things to see. Found an HONEST tuk-tuk driver who works from outside the hotel - he took me all around the city over 3 days - his rates were "spot on".

  • Stayed December 2010, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunwayHotelPhnomPenh, Director of Sales at Sunway Hotel Phnom Penh, responded to this review, February 7, 2011
Dear Sir/Madame,

Warm greetings from Sunway Hotel Phnom Penh!

Many thanks for your support in selecting our hotel for your accommodation during your trip in Phnom Penh in December 2010. We are very happy to hear you have enjoyed your stay with us

Heart-felt thanks for your value time in sharing your experience with us to the globe especially tripadvisor which is the trust able source for other travelers.

We are looking forward to welcoming you back in the near future to experience again the warm hospitality in the genuine Khmer Culture.

Thanks & have a nice day,
Helen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sunway Hotel Phnom Penh

Address: 1 Street 92 | Sangkat Wat Phnom, Phnom Penh 12202, Cambodia
Phone Number:
Location: Cambodia > Phnom Penh
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#17 Business Hotel in Phnom Penh
#18 Spa Hotel in Phnom Penh
#18 Luxury Hotel in Phnom Penh
#29 Romantic Hotel in Phnom Penh
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sunway Hotel Phnom Penh 4*
Number of rooms: 138
Official Description (provided by the hotel):
Situated in the city center at one of Phnom Penh’s exclusive areas, Sunway Hotel is a 4-star international chain hotel, comprising of 138 spacious guest rooms and suites as well as 10 meeting rooms. Surrounded by lush greenery amidst colonial buildings, the hotel is a walking distance to Mekong river front, major shopping, ministries, embassies, banks and tourist attractions and it is only 20 minutes drive from Phnom Penh International Airport. ... more   less 
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Also Known As:
Sunway Phnom Penh
Phnom Penh Sunway Hotel

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