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“Very welcoming Hotel” 4 of 5 stars
Review of Sunway Hotel Phnom Penh

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Sunway Hotel Phnom Penh
4.0 of 5 Hotel   |   1 Street 92 | Sangkat Wat Phnom, Phnom Penh 12202, Cambodia   |  
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Ranked #51 of 233 Hotels in Phnom Penh
Sonoma County, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Very welcoming Hotel”
4 of 5 stars Reviewed February 14, 2007

My husband and I stayed at the Sunway, Phnom Penh, Feb. 3 to 5, 2007. This was our first time to Cambodia and it was our first hotel. Upon arrival, they immediately upgraded our reservation to a suite, without additional charge. I think they needed our old room for a block of French tourtists, but we didn't care. The suite was beautiful, with a large balcony, overlooking the new US Embassy. The room was immaculate. The hotel restaurant was a little overpriced, but they did offer a reasonable buffet option, with a large selection of items. The staff was very friendly and accommodating and my husband and I plan to stay there again should we ever return to Phnom Penh.

Stayed February 2007
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568 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
uk
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed February 8, 2007

The Suway was "ok" - although the room was very basic, the lobby was unimpressive - and shock horror, there was no pool!! Having said that, the location was central to the main attractions of Phnomn Penh, and the lounge area was quite nice. The food was buffet style - and again was ok but nothing special.We also asked if we could check out a few hours late and nothing was done to try to accomodate our request. Its an ok hotel for a base, but dont expect any luxury!!

  • Stayed January 2007, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
42 reviews 42 reviews
24 hotel reviews
Reviews in 25 cities Reviews in 25 cities
213 helpful votes 213 helpful votes
2 of 5 stars Reviewed March 29, 2006

Given the economy in Cambodia, I was surprised to be paying around $100 a night for a triple as the hotel is dated and the room felt in need of renovation. The location is fine but I have to imagine there are better places to stay for the money - though none of the hotels compete with the ones in Siem Reap.

  • Stayed March 2006
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
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new forest
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
112 helpful votes 112 helpful votes
3 of 5 stars Reviewed November 23, 2005

My partner and I stayed two nights in this hotel and had no major problems. The hotel markets itself as an international 4 star hotel. Before deciding on the hotel we went to the Intercontinental. The rates were exorbitant and the staff were a bit snotty and the location of the Intercontinental was not very good.
So we arrived at the Sunway and negotiated a good rate for our two night stay. The location of the hotel was fantastic. Sisowath Quay where it is all happening is a short 2 min ride away or a longer 20 min walk. The staff are very pleasant and on the whole we had a good experience. This hotel is not for luxury seekers. The decor is a bit dated and resembles an American 3 star property.
The property faces the all new American Embassy and is next door to Raffles Le Royal.
I would recommend this proprty for its location.

  • Stayed November 2005
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Sunway Hotel Phnom Penh

Address: 1 Street 92 | Sangkat Wat Phnom, Phnom Penh 12202, Cambodia
Phone Number:
Location: Cambodia > Phnom Penh
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#17 Business Hotel in Phnom Penh
#18 Spa Hotel in Phnom Penh
#18 Luxury Hotel in Phnom Penh
#29 Romantic Hotel in Phnom Penh
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sunway Hotel Phnom Penh 4*
Number of rooms: 138
Official Description (provided by the hotel):
Situated in the city center at one of Phnom Penh’s exclusive areas, Sunway Hotel is a 4-star international chain hotel, comprising of 138 spacious guest rooms and suites as well as 10 meeting rooms. Surrounded by lush greenery amidst colonial buildings, the hotel is a walking distance to Mekong river front, major shopping, ministries, embassies, banks and tourist attractions and it is only 20 minutes drive from Phnom Penh International Airport. ... more   less 
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Also Known As:
Sunway Phnom Penh
Phnom Penh Sunway Hotel

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