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Phnom Penh

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Sunway Hotel Phnom Penh: Traveler Reviews


1 Street 92 | Sangkat Wat Phnom, Phnom Penh 12202, Cambodia
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67% Recommend
3.5 of 5 stars 35 reviews
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[ Date ] [ Rating ]
A good place to stay, but not up to standard

Sunway Hotel Phnom Penh

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3 of 5 stars
chip161   11 contributions
Oak Park, Illinois
Jun 1, 2009 | Trip type: Couples

We had just one night to spend in Phnom Penh, and we chose the Sunway because of the chain's reputation and because of it's location right across from Wat Penh. We got a "Deluxe double room with balcony". My impression is that the Sunway hotels position themselves as "business hotels." This was the most expensive room of our 17 nights in IndoChina, so we also compared it to the other places we stayed. By both of these standards, this Sunway falls somewhat short. One robe, no slippers, weak air conditioning. Be assured -- this was not a hell-hole or a "vacation disaster" -- just not quite up to snuff.
As for location, you are across from one of Phnom Penh's significant tourist attractions (and the U.S. Embassy, should you need their services), but about a 25-minute walk from the other attractions (it's worth bargaining with the cyclo drivers -- taxicabs are hard to find in town).

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since October 29, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €75 (year-round)
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A comfortable place to stay

Sunway Hotel Phnom Penh

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4 of 5 stars
GuernseyPete   1 contribution
Channel Islands
May 15, 2009 | Trip type: Business

This hotel is reasonably conveniently situated for airport transfer. It is close to the American Embassy, so perhaps attracts a clientel who can afford to pay a bit more. It is quite expensive for Cambodia - food and drinks especially. Rooms very well insulated (no noise) and comfortable. Staff friendly, but orders can take some time to materialise so be patient. I would probably stay there again.

Rooms for business meetings too expensive, but they will let you use the bar area for free during the day time!

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Business
  • Traveled with With Colleagues
  • Member since May 15, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €75 (year-round)
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Mixed Bag

Sunway Hotel Phnom Penh

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3 of 5 stars
suetoo   20 contributions
Ely, United Kingdom
Mar 31, 2009 | Trip type: Couples

Here for 3 nights. Check in good and rooms of a good standard and we were lucky enough to have a very nice terrace balcony overlooking the American Embassy opposite.

This hotel does cater for business people and the breakfast room was full of UN personnel and other suits. Breakfast was of a reasonable standard, although you were often pushed to get a refill of your tea.

Our rooms were not cleaned until mid afternoon both days which we were very cross about as that was when we had spare time and were more likely to be in them. The biggest problem with this hotel is the lack of a swimming pool and given the heat and dust of the city, should really be a must for any decent standard hotel. There was not even as the previous reviewer said a garden with easy chairs to sit in.

We did enjoy the afternoon tea and coffee in the bar, however, where the staff were charming, but the snack meals we had in there were well over-priced even by normal hotel price standards.

On a positive note, I sustained a bite and the hotel couldn't do enough for me. They even took me to their own hotel nurse who looked after the staff to clean me up and then organised taxis etc.

If I returned to the city, I would definetely not come back here mainly because I would want a pool.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay March 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since November 23, 2004
  • Would you recommend this hotel to a friend? No
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a bit dated

Sunway Hotel Phnom Penh

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2 of 5 stars
SUNTAN47   15 contributions
chelmsford. uk
Feb 2, 2009
1
person found this review helpful

Stayed here for 3 nights January 2009. Fine for business people but leaves a lot lacking for the tourist.No swimming pool,not even a garden area to relax in after a day of sightseeing.
Breakfast ok,we had one buffet dinner,that also was ok.
Room and bathroom could do with an Update.Bar area to me was trying to be Olde World Gentleman's Club,really needs a makeover.Drinks have 23% added on in taxes so makes it expensive. Staff not as good as our hotel in Siem Reap.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay January 2009
  • Visit was for Leisure
  • Traveled with Large Group/Tour
  • Member since February 05, 2007
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €75 (year-round)
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Very nice hotel

Sunway Hotel Phnom Penh

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4 of 5 stars
Zeeland   16 contributions
Netherlands
Jan 6, 2009 | Trip type: Couples
1
person found this review helpful

We have stayed in the Sunway hotel from December 1 until December 6 and had a wonderful stay there. The people at the reception were friendly and correct. The room was very nice; spacious and clean with comfortable beds and the breakfast buffet was good. We also had dinner buffet a couple of times and we did like the Mediterenean buffet a lot. The people working in the restaurant were very nice and friendly. We also went to the bar a couple of times; unfortunelatly there weren't many other visitors so it was a bit quiet but the bar was nice; the people there very friendly and we had a nice talk with them.
Location is good; I don't think you really need a tuktuk to get to the riverfront in daytime; it is not too far. In the evening it is better to take a tuktuk though.
We would defenitly stay in the Sunway hotel again.

  • Liked — Comfortable and clean rooms
  • Disliked — no swimming pool
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2008
  • Visit was for Hobbies / interest / culture
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since January 22, 2004
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Girlfriend getaway, Older travelers, Tourists
  • I do not recommend this hotel for People with disabilities, Great pool scene, Pet owners, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €75 (year-round)
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Sunway Hotel Phnom Penh Also Known As

  • Sunway Phnom Penh
  • Phnom Penh Sunway Hotel
Address: 1 Street 92 | Sangkat Wat Phnom, Phnom Penh 12202, Cambodia