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“Truly a hotel where 'service is an art'” 5 of 5 stars
Review of White Mansion Boutique Hotel

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White Mansion Boutique Hotel
4.0 of 5 Hotel   |   26 Street 240, Phnom Penh 12207, Cambodia   |  
Hotel amenities
Ranked #3 of 233 Hotels in Phnom Penh
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
“Truly a hotel where 'service is an art'”
5 of 5 stars Reviewed June 15, 2013

This place is almost faultless. Hospitality service is wonderful. All smiles and trying to help you all the time. Grand outlook and super comfortable large rooms. It is also walking distance to restaurants.

The pool there is wonderful too, it's like its inviting you for a swim every time you look at it. Very clean and relaxing. The hotel has a spa that offers massages. Went twice. Loved every bit of it. Definitely recommended.

We did however had a slight problem. We had a room facing the school and being light sleepers, we found it quite noisy. However, my other travelling partners in a room facing the pool had no problems with noise. It was a perfect night for them.

I also love the free soft drinks provided. After a hot day out, what better way to quench your thirst but with a free soft drink from the mini-bar? This is indeed very thoughtful of the hotel management.

Overall, we enjoyed the night we had there. We would definitely recommend friends to this hotel.

To Ms. Sokha and the staff, thank you for your wonderful hospitality. By the way, we were the guests from Malaysia travelling with a Cambodian girl ;) The Cambodian girl was so happy staying at this hotel .. She couldn't stop saying wonderful things about all of you.

Room Tip: For light sleepers... Do not choose a room that faces the school. Can be noisy at 7am... Unless you...
See more room tips
  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (266)
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Surfers Paradise, Australia
Top Contributor
382 reviews 382 reviews
86 hotel reviews
Reviews in 120 cities Reviews in 120 cities
241 helpful votes 241 helpful votes
4 of 5 stars Reviewed June 15, 2013

The White Mansion Hotel Phnom Penh is a fave for a lot of folks on a quick visit to Phnom Penh. The place has lots of old world charm, has good facilities, is well located and is well priced. Everything is neat and clean, the décor is well thought through for the old world character and the staff is well trained, helpful and efficient. So what is new for brilliant staff in Cambodia? It seems to be a national characteristic.

Our small negatives with our guest room was the poky space for the WC and the inconvenience of walking through a wet shower when entering the bathroom. Also the sitting area could have done with some illumination. Maybe this is a problem with the upper balcony rooms where space seems a little tight?

The breakfast room is light and airy and a good range of menu choice is available. Light snacks are obtainable any time of day or night, which is convenient when the domestic airline dumps us into Phnom Penh very late at night.

The hotel is also well located near the Royal Palace , which is a must see, as well as a selection of interesting and fine restaurants. The marvellous Malis restaurant is only minutes away while the terrific Topaz is just another minute or two down the road.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 11, 2013

After reading through many reviews in Tripadvisor, we decided on White Mansion since the price was not too high and the reviews were good.
We arrived on 7 June 2013 at around 9pm plus, our airport transfer was done seamlessly and we arrived at White Mansion.
Upon arrival, we were very warmly welcomed. Instead of the normal check in tradition, we were offered a seat with welcome drinks. Mr Bunheat attended to us, giving explanation of the location (on the map), and advising us on the TukTuk fares. We were informed about the sunset cruise also. Before we know it, our rooms were ready and we had a guided tour of the room. (the room is very nice and spacious: Junior Suite).
The service gets 4 stars from me. Breakfast is not buffet style. We need to order either from a set meal or ala carte. Their french toast was superb. Le Cafe ambiance is clean, minimal and yet cosy. Service is very prompt and staff are always with a smile.
The pool is great but i would not advise night swim as the pool is dimly lit.
The Staff, Ms Sokha, Mr Vinchet, Mr Alan and the everyone else with whom we shared laughs on our last day, thanks for making our stay a great one!!!

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 10, 2013

Simply love this place due to the staff. They are all smiles from doorman porter dining room staff front desk and housekeeper!!! Awesome team. Thank you Ms Sokha, Mr Alain, Bunheat, Vichet, Sophan and everyone. You made us feel like we are kings and queen!!!

The room was super huge!!! Even the toilets. Loved it that we had lots of water everyday n the room was spotless. Only sad that balcony was not pleasant as ut seems to be more like service balcony and not one where you want to hang out there and no chairs too.

Good location too since near to everywhere!

Thanks White Mansion team. We loved our maiden trip to Cambodia.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worcester, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 9, 2013

Stayed here four nights and really enjoyed the ambience of the hotel which has a really high class boutique style and as it's name suggests is immaculately clean throughout Staff very friendly and helpful with booking onward travel.The room was spacious ,elegant and well equipped good air con and quiet. We ate dinner in the restuarant one evening and whilst the food was good we found the menu somewhat limited. Breakfast menu offers good selection and all cooked to order.
Nice sized ,clean pool my wife had massage good value and expertly done
Location is excellent being ten minute walk to riverside.
Overall we really enjoyed our stay which was made more pleasurable by the friendly and attentive staff

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 9, 2013

We stayed 4 nights at this great little boutique hotel, centrally located in Phnom Penh.

The hotel is elegant, the rooms are comfortable and the staff very friendly. The pool is clean and refreshing and the deck chair platforms under canvas canopies are a pleasant secluded place to rest and read.

Thoroughly enjoyed our stay!

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 8, 2013

We spent 3 nights at the White Mansion and the place is just beautiful. Staff was incredibly friendly and helpful, really going out of their way to make sure the guests had everything they needed. The food was great too and the location is really close to the river, within walking distance. Highly recommended, will be coming back.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about White Mansion Boutique Hotel

Address: 26 Street 240, Phnom Penh 12207, Cambodia
Location: Cambodia > Phnom Penh
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #3 of 233 Hotels in Phnom Penh
Price Range (Based on Average Rates): $
Hotel Class:4 star — White Mansion Boutique Hotel 4*
Number of rooms: 30
Official Description (provided by the hotel):
White Mansion is the historical Residence of the American Embassy in Phnom Penh, unique charming Boutique hotel located right in the heart of the city. Only few steps away from all major highlights and business area in a very quiet environment.A unique experience of Phnom Penh... ... more   less 
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