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“Excellent hotel, decent value too” 5 of 5 stars
Review of King Grand Boutique Hotel

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King Grand Boutique Hotel
3.0 of 5 Hotel   |   No 18 , Street 258 | Sang Kat Chak Tomuk , Khan Daun Penh, Phnom Penh 855, Cambodia   |  
Hotel amenities
Ranked #38 of 224 Hotels in Phnom Penh
Stoke-on-Trent, United Kingdom
Top Contributor
63 reviews 63 reviews
40 hotel reviews
Reviews in 40 cities Reviews in 40 cities
48 helpful votes 48 helpful votes
“Excellent hotel, decent value too”
5 of 5 stars Reviewed June 1, 2014

We stayed here for only one night but wish we had stayed longer. The location near the river is handy for restaurants. To get to attractions there is a dedicated member of staff who can arrange tours for you, or you can go outside and there are always plenty of tuk-tuks waiting in the street. If you prefer to walk, the royal palace is 5 minutes walk north. The rooms are a nice size with flatscreen TV and good bathroom. Don't worry about safety as the rooms have the most sophisticated locking system on the doors I have ever seen in my life! Even though the hotel is high rise it's not a problem as it has a lift. The breakfast is excellent, one of the best we had in southeast Asia and in a nice setting on the ground floor around one of the two small pools of the hotel. The biggest highlight of this hotel for me was the other pool on the rooftop, a great place to relax at night after a long day sightseeing in the heat and humidity of Phnom Penh, with great views over the city in all directions. The staff are also really friendly and helpful, when the Mekong Express minibus picking us up for the bus station was late, they called the company office to check that they were coming for us. It feels a lot more expensive than it actually is. All in all, a great place to stay in Phnom Penh, I would stay again if I choose to come back.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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358 reviews from our community

Traveler rating
    133
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    51
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 29, 2014

Very good location, closed to riverfront which has all you need to know about Phnom Penh.
The room is quite small but we are just here to rest so it's not a big problem to us.
The breakfast here is good enough and can somehow satisfy budget tourists in this city.

Only one thing to note: When you want a twin room like in other hotel, book "Triple room" with King Grand Boutique Hotel, as they name it differently.

Room Tip: When you want a twin room like in other hotel, book "Triple room" with King Grand Boutique...
See more room tips
  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitehorse, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 7, 2014

the free breakfast was really good, and the rooftop pool has great views! Comfortable place to stay, with good restaurants and massage places nearby. Location is good. Good driver from the airport, and was the same price as the taxi (no markup)

Room Tip: beware... "balcony" does not necessarily mean you get a private balcony! We got an outside...
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  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SIVAM R, General Manager at King Grand Boutique Hotel, responded to this review, May 10, 2014
Dear Eve_36_12,

First of all thank you for staying with us at King Grand Boutique Hotel and sharing your experience with others on TripAdvisor. It give us pleasure to read that you enjoyed staying with us and the service you received from our staff's. Should you come back to Phnom Penh in the near future please contact me directly to get the best service and other necessary arrangements. Thank you once again.

Lovely Regards,
Sivam Raman
General Manager,
gm@kinggrandboutiquehotel.com
+85598711113
+855978180482
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 7, 2014

We chose King Grand Boutique Hotel on the recommendation of Trip Advisor and so glad we did. This place does EVERYTHING perfectly well. The rooms are fantastic, really very clean, nice big room and each room has a different theme. It is situated in an absolutely perfect location with easy access to all the places you wish to visit. The owners were wonderful and so delightful especially the gm are very kindly man.

  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SIVAM R, General Manager at King Grand Boutique Hotel, responded to this review, May 10, 2014
Dear Sir / Madam,

Thank you very much for staying with us and your great review on your stay at King Grand Boutique Hotel. I conveyed your message to our owner that you enjoyed staying with us. Once again thank you for your kind review on TripAdvisor.

Warmest Regards,
Sivam Raman,
General Manager,
gm@kinggrandboutiquehotel.com
+85598711113
+855978180482
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Goppingen, Germany
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 2, 2014

on different days during our stay in April 2014 rats were running through the breakfast and dining room. we told the personal, and they answered frienfd´dly smiling "some pwople like rats, other don`t, but in my opinion it´s a hygienic catastrophe and an absolut "no go", if you know there were rats and nobodys interested in doing anything against it. I will surely never enter this Hotel!
Peter, 55 y, physician from Germany.

Room Tip: please choose another Hotel if you don`t want to share your time with rats.
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  • Stayed April 2014, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SIVAM R, General Manager at King Grand Boutique Hotel, responded to this review, May 5, 2014
Dear Sir / Madam,

First of all thank you very much for staying with us and your positive comment on TripAdvisor about your stay at King Grand Boutique Hotel. I personally regret that you didn't enjoyed your stayed with us. From the first day we received your comment on TripAdvisor we already took extra preventive measurement for the rats to enter the hotel premise again. I am sure no more those cases anymore in the hotel. Once again thank you for your kind comment and i am regret for the inconvenience happened.

Regards,
Sivam Raman,
General Manager,
gm@kinggrandboutiquehotel.com
+85598711113
+855978180482
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johor Bahru, Malaysia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 2, 2014

this is the hotel I live for over 5 days in Phnom Penh.is really perfect service for me.very good location to riverfront and only 10 mins walk to Grand palace and Naga world Casino.Get the tuk-tuk is not a big problem.The staff and manager there give me a very good service made us hv a wonderful journey in Phnom penh,highly recomand for thouse who are want to Phnom Penh.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SIVAM R, General Manager at King Grand Boutique Hotel, responded to this review, May 5, 2014
Dear Lovely Guests,

Thank you very much for staying with us and writing a review on your stay at King Grand Boutique Hotel. The team was delighted to hear that they were able to fulfill your need in order for you to enjoy the facilities and services at the hotel.

We look forward to welcoming you and your family again to King Grand Boutique Hotel. Thank you once again.

Warmest Regards,
Sivam Raman,
General Manager,
gm@kinggrandboutiquehotel.com
+85598711113
+855978180482
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 1, 2014

All staff are friendly. We had a welcome drink before check in. We had quite abit of drama with the driver we booked months away with the hotel.however the hotel.manager is fantastic. We were happy with.solutions we got.

Nice pool and sauna. I like the happy hour at the bar next.to.swimming.pool. Buy one cocktail get one free!
Locations is pretty good. Not too far away from casino or royal palace.

Excellent excellent.service!

Stayed May 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SIVAM R, General Manager at King Grand Boutique Hotel, responded to this review, May 5, 2014
Dear lovely guests,

Thank you very much for staying with us and your lovely review on TripAdvisor about your stay at King Grand Boutique Hotel. It was a pleasure to have you stay with us and we are very happy you enjoyed our exceptional service.

We look forward to welcoming you back to King Grand Boutique Hotel again in the near future.
Thank you once again.

Warm regards,
Sivam Raman,
General Manager,
gm@kinggrandboutiquehotel.com
+85598711113
+855978180482
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about King Grand Boutique Hotel

Address: No 18 , Street 258 | Sang Kat Chak Tomuk , Khan Daun Penh, Phnom Penh 855, Cambodia
Location: Cambodia > Phnom Penh
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #38 of 224 Hotels in Phnom Penh
Price Range (Based on Average Rates): $
Hotel Class:3 star — King Grand Boutique Hotel 3*
Number of rooms: 40
Official Description (provided by the hotel):
King Grand Boutique Hotel is a sanctuary for tourists and corporate guests who expect excellent hospitality and friendly service. Whether you're on business or pleasure, the King Grand Boutique Hotel is a luxurious haven, elegantly furnished to provide you with a comfortable stay. You can enjoy a wide range of facilities and traditional Cambodian hospitality in King Grand Boutique Hotel. Experience ultimate luxury and bask in the splendor of elegance at the King Grand Boutique Hotel, the perfect base to explore the legendary Phnom Penh City and undiscovered treasures in Cambodia. It is located in the heart of the city where you can walk to anywhere in a minute. ... more   less 
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