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“Excellent. ” 4 of 5 stars
Review of The Mad Monkey Hostel Phnom Penh

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The Mad Monkey Hostel Phnom Penh
Building 26 | Street 302, Phnom Penh BKK1, Cambodia   |  
Hotel amenities
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Excellent. ”
4 of 5 stars Reviewed November 1, 2013

We stayed in the mad monkey hostel for 3 nights. We were only supposed to stay for one night but we liked it so much we kept extending our stay.
The rooms were clean, the staff friendly and the food at the restaurant was superb.
The nights out organised from the bar were great fun. We all felt very well looked after. I would recommend to anyone.

Stayed November 2013, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam293925, Owner at The Mad Monkey Hostel Phnom Penh, responded to this review, December 27, 2013
Thank you so much for a really cool review! We had a great time hanging out with you here - thanks for taking the time to jot down your positive comments! We look forward to seeing you soon!
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526 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
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London
Senior Contributor
49 reviews 49 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed October 29, 2013

We chose this place based on good TripAdvisor reviews. While we weren't disappointed, we weren't wowed either.

Pros:
- good location in safe area
- great restaurant (and restaurant staff)
- good rooftop bar (for views across city with a beer!
- the noise from the rooftop bar abated at a sensible hour

Cons:
- the drains in our en-suite smelled
- woken at 2330 on first night by staff knocking on our door. This was due to confusion around which room we were booked into, and the manager did apologise profusely the next morning, offering us complimentary water, as they admitted this was their error.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam293925, Owner at The Mad Monkey Hostel Phnom Penh, responded to this review, December 27, 2013
Well we were delighted to host you! We love cool guests that enjoy their stay here - we have rectified the issue with the drain trap in your room, thanks for pointing this out to us and we look forward to you staying again.
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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 28, 2013

After reading the reviews for this hostel, this place sounded great. However, the staff were unhelpful and the manners (burping) were disgraceful at the front desk. Despite the reception staff, the dorms were clean and comfy. The bar/restaurant is also a highlight. It's a good place for meeting people but front desk staff need to improve their customer skills. Overall would recommend.

Stayed October 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam293925, Owner at The Mad Monkey Hostel Phnom Penh, responded to this review, December 27, 2013
We are very appreciative of your kind review! We do trust you will have an awesome time on your trip and we look forward to your return! We have spoken to the staff member on the front desk about the burping and explained whilst actually completely normal in Khmer culture our guests dont appreciate it much. We have also banned farting for the same reason. Thanks again for your review.
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Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 23, 2013

Had a room just a few steps away from the bar. While it was very convenient, it can get a little rowdy at night if you go to bed early.

Big double bed + private bathroom, Equipped with A/C, water heater. Clean and comfortable. Decent WiFi connection even in room.

Good food & beer. Very helpful staff. Overall, I would love to stay there again if I'm going Cambodia next time. Thumbs up!

  • Stayed October 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam293925, Owner at The Mad Monkey Hostel Phnom Penh, responded to this review, October 29, 2013
Boom Boom :-) It was fantastic to have you here, you enjoy your next adventure and we shall see you again soon we hope :-)
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Otres Beach
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 22, 2013

Spent 3 nights here and after reading the previous reviews I was expecting a little more. I think the place has become to big for it's boots. It's a good place to go if you are a young traveller and not comfortable stepping out of the 'backpacker scene'. But I reckon most travellers would find it wanting in more then just tacky pub crawls and a place where you don't have to venture out of the building for food and a beer.

The food is a bit overpriced and although the staff were friendly, they weren't overly helpful. We asked where a restaurant was - it was literally around the corner and in many popular guide books - but it felt like the staff acted like they didn't know where it was and were very dismissive (most likely to get us to spend our money at their restaurant).
The rooftop bar is nice to have but we found it to not much of an atmosphere.

Good for a brief stay; it's clean, it has all the amenities you'd need and easy for young travellers, but not the best I've been.

Stayed October 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam293925, Owner at The Mad Monkey Hostel Phnom Penh, responded to this review, October 29, 2013
Dear Sir

Thank you for the positive elements of your review. The "Tacky Pubcrawls" as posted all around the hostel actually fund a total of 7 children to attend School. The Mad Monkey does not make money from this, it funds education for kids from desperately poor backgrounds. Obviously with your extreme amount of travel to all four of your existing destinations you were probably caught up in your per-conceptions rather than reality and hence thought of it as "Tacky". Also we should point out that it is certainly not as tacky as trying to bring back prostitutes to the room. Keep it "Real" and thanks again for the positive elements of your review.

Regards

Steve
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London, United Kingdom
1 review
3 of 5 stars Reviewed October 22, 2013

It's secure, facilities are great, especially the old mansion wing with great big beds and marble interior. English owners and seem to be helping locals out with secure jobs.

The restaurant I thought was a little overpriced in comparison to the other local restaurants that had higher quality for cheaper. I would say almost double on some dishes esp the western ones. I would say try to get out there and sample the local restaurants which many are excellent, try friends near the river for a wow experience and still good value. Having said that it's well set up with wifi and convenient.

The hostel is also a bit out of the way from the sights so bear in mind the tuk tuks add up which that money could be spent on accommodation near the river unless you just stay and eat at mad monkey the whole time which what people there seemed to do.

Still it's safe secure and the staff are friendly so it's still a good place esp if you're a nervous solo traveller.

Stayed October 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam293925, Owner at The Mad Monkey Hostel Phnom Penh, responded to this review, October 29, 2013
It was great to have you and your party as our guests, thank you so much for choosing us as your hostel - you were an awesome guest, we hope we see you soon
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Contributor
20 reviews 20 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 22, 2013

After staying at the mad monkey in siem reap (which was amazing!!) we werent sure if phnom penh mm would be as good however we had an amazing time! The staff are so nice and friendly, you can tell they love their job. The rooftop bar is great with perfect views of the sunset. Its really cheap ad closes at 11pm but the staff arranged a free tuk tuk for an after party about 10 mins away, they even came out with us and we spent the night with them which was fun... the hangover the next day was not so fun! The food is absolutely beautiful, really good quality for the price you pay, we ate there alot. The big mac burger and wraps are unreal. Overall, both mad monkeys are the best places we have stayed in after travelling se asia for 2 month. Thanks for making our trip in Cambodia the best. And ending this part of our travells on a high for us! Everyone should stay in these hostels.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam293925, Owner at The Mad Monkey Hostel Phnom Penh, responded to this review, October 29, 2013
Dear Guest - I am so pleased you found time to write this awesome review - thanks again for staying here and we look forward to seeing you again in the not too distant future we hope :-)
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Additional Information about The Mad Monkey Hostel Phnom Penh

Address: Building 26 | Street 302, Phnom Penh BKK1, Cambodia
Location: Cambodia > Phnom Penh
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites
Hotel Style:
Ranked #3 of 77 Specialty lodging in Phnom Penh
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
The Mad Monkey Phnom Penh is an awesome Hostel with a great vibe, good food and an active bar. It is a hotspot for European and US Travelers looking for an awesome place to stay in the Penh!We have friendly staff, a positive attitude and a selection of great bars serving up over 40 cocktails. If you are looking for a hotel experience with all of the mod cons like TV in the room we are probably not for you - but if you are looking to stay in a friendly clean, well run, good fun hostel with the opportunity to meet other travelers at the bar then we could just be your perfect choice. All You Need Is Love! THE MAD MONKEY TEAM ... more   less 
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Also Known As:
The Mad Monkey Hotel Phnom Penh

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