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“Relaxing place but needs improvement” 4 of 5 stars
Review of Villa Srey

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Villa Srey
3.0 of 5 Villa   |   16, street 306 | Boeung Kang Kong I, Phnom Penh 12302, Cambodia   |  
Hotel amenities
Phnom Penh, Cambodia
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
“Relaxing place but needs improvement”
4 of 5 stars Reviewed February 7, 2012

I was taken here after being told that the only free room at Villa Samnang is a windowless room but I think I would still prefer that windowless room. First I spilled my drink over the bed and it took some time before the cambodian receptionist finally understood that I need a maid to clean up. The second thing that bothered me was wood flooring which had a 5mm space between the boards and was filled with dirt and thus there were plenty of ants. And while travellers appreciate simplistic or practical design but there's nothing practical when the toilet door is just two bamboo curtains hanging freely which were already smelly. Such designs never work for toilets and neither is it okay to put a sink next to the bed. It's only okay if it's an "open bathroom design" like at The Plantation, and not a sink next to bed, but even The Plantation had proper doors on the toilet.

Otherwise the place looks nice and it has a quite old look, maybe the doors are from the '80s but nothing fancy. I think the manager is that french guy or maybe he's just a receptionist. I read the place has staff trained by a french NGO, so it's not one of those bad places that good travellers want to avoid. The staff was friendly and the maid professionally cleaned up the room and made up the bed without wrinkles.

I just wish that someone would feed that cat that hangs around inside the villa and comes meowing in the evening to your door if the light is on.

  • Stayed January 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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34 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Battambang, Cambodia
Top Contributor
54 reviews 54 reviews
21 hotel reviews
Reviews in 10 cities Reviews in 10 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed January 18, 2012

We had one family room (one queen and one single) -The rooms are nicely decorated and has a real wood floor. The only issue was the nails were starting to stick up through the boards and you had to watch where you stepped. The beds are about a 8 out of 10. Most beds in Cambodia are typically hard and these were better than most!

The staff were very helpful and the free breakfast was amazing (eggs (fried/scrambled/omlet, bacon, juice/coffee and plenty of bread). We were able to park our vehicle on the street with no problems. There are always tuk tuks waiting to take you places. We did not have time to use the pool (no shallow end) but it looked great even though it was a bit small. A great place to relax after a long day in the city!

Villa Srey is ver quiet because there are only 6 rooms! And there are no steps to climb.

Overall - a great place to stay with a personal and quiet feel!

  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Commercial
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 18, 2011 via mobile

When passing by street 306, I discovered a charming hotel where I was welcomed by a very willing, always smiling staff. I spent a night there in room number 5(photo link ), an very comfortable room with an small personal terrasse where I had my break first. The villa srey is located in a peaceful street nearby the independence monument, also nearby sympathic bars and restaurants. A big thanks to all the team of villa srey, i will try to come back soon

  • Stayed November 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Paris, France
1 review
5 of 5 stars Reviewed November 7, 2011

very nice place in Phnom penh , lovely room and good satff

  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bangkok, Thailand
Top Contributor
109 reviews 109 reviews
38 hotel reviews
Reviews in 40 cities Reviews in 40 cities
105 helpful votes 105 helpful votes
2 of 5 stars Reviewed September 14, 2011

It seems in these days everything is called a "boutique hotel" as soon as rooms are painted in funky colours and have some unusual furniture. Villa Srey has hopped on this trend but it is far from meeting the concept of a boutique hotel. The rooms are minimalistically furnished; indeed, the few furniture look like cheap IKEA copies. The room I stayed in did not even have a cabinet and the desk is a plank of wood nailed to the wall. The toilet has no door (only a blind) and the shower leaks into the room. The breakfast is nothing to write home about - only baguette with butter and jam. For 50 USD a night, this is certainly overprized for Phnom Penh.

  • Stayed September 2011, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Service
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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 4, 2011 via mobile

We stayed 2 nights and though it was quiet and the staff friendly, it was not quite what we had expected for 50$ a night. The room was very stuffy as there was no ventilation at all. As we were there during the rainy season, it smelt of humidity. Most of the amenities advertised are not actually in the room (eg. Dvd player, hairdryer, tea & coffe making facilities) and the 'large desk' was a 40cm wide plank of wood nailed to the wall way higher than the chair, making it impossible to write on it unless standing. The lovely croissants shown on the breakfast table on the leaflet are also false advertising: all you get is bread and jam. The pool is minuscule.
The place is fine, it's just dissapointing considering the price and the pictures.

  • Stayed September 2011
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ATeaTea, Owner at Villa Srey, responded to this review, September 5, 2011
Thank you for your message; we are surprised to see your comment as all our comments are excellence. To meet your small remarks I’d like to invite you to see as below:

By the time you came to the VillaSrey, We had opened the room No. 6 that was not actually fully equipped and we expect delivery of the DVD Player.
To our pool size is 8 m / m 3, we are just a hotel of 6 rooms.

As for breakfast, we offer included in the price of the room and at-will:
Coffee, tea or chocolate, orange juice and bread butter and jam at-will.
For the fan, all of our rooms are equipped with the air conditioning fan.
For hairdryer, You just ask at the reception, because we had a lot of thief.
Our hotel is located in the Golden Triangle of Phnom Penh and next to shops, restaurant and 3 minutes of the riverside.
Sorry if we have not answered to your requirements and hope to see you with us again or you can see the alteration
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
1 review
5 of 5 stars Reviewed March 19, 2011

We stayed here for 5 nights based on trip advisor reviews and are so glad we did.
It's a lovely place. The 6 bedrooms are set in a villa with a very nice swimming-pool.
Accomodation is clean and tidy, nice staff trained by NGO and excellent location.

Just the right place to start an exploration of Phnom Penh.

  • Stayed March 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Villa Srey

Address: 16, street 306 | Boeung Kang Kong I, Phnom Penh 12302, Cambodia
Location: Cambodia > Phnom Penh
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 77 Specialty lodging in Phnom Penh
Price Range (Based on Average Rates): $
Hotel Class:3 star — Villa Srey 3*
Official Description (provided by the hotel):
Villa Srey Boutique Hotel is a cute and charming villa hotel in the quiet side of town. Tranquility and serenity are the key features of this accommodation. Western and Asian design, plus a small but refreshing swimming pool and open-air urban tropical garden, located in the heart of Phnom Penh. This colonial villa has been entirely refurbished with all modern amenities.A must see ... more   less 
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