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“Disappointing Stay” 1 of 5 stars
Review of Diamond Palace Hotel

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Diamond Palace Hotel
3.0 of 5 Hotel   |   No. 128 E3-E4 Street Sothearos | Sangkat Tonle Basacc, Phnom Penh, Phnom Penh 00855, Cambodia   |  
Hotel amenities
Ranked #109 of 223 Hotels in Phnom Penh
Australia
Top Contributor
251 reviews 251 reviews
65 hotel reviews
Reviews in 85 cities Reviews in 85 cities
135 helpful votes 135 helpful votes
“Disappointing Stay”
1 of 5 stars Reviewed December 12, 2010

Would not recommend this hotel to anyone. Not the best location and get woken up constantly with roudy people coming in all hours of the early morning.

  • Stayed December 2010, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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46 reviews from our community

Traveler rating
    5
    12
    18
    6
    5
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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Malaysia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 25, 2010

This hotel surprisingly turned out to be clean, comfortable and the staff/manager were a friendly lot. We really had a nice 6 days/5 nights stay there.
The place is quiet and not noisy with massage available just next door. Service there is also very friendly.
This place is about 20 to 30 minutes walk to the Palace but of course while walking towards the palace a lot of tuk tuk will come asking whether you want to take a ride or not. Note the opening time of the Palace, morning not sure when they close for visitors because even reaching there at about 10.30am the doors were closed. We need to go there after 2 oclock then only we managed to go in - cost a hefty sum with not much viewing inside as expected. Other places of interest would be the Central Market - shopping area for souvenirs such as semi precious stones (i think?), scarf, shawl, bags etc. We went crazy bargain hunting with all the stalls for cheap souvenirs. We also visited the Killing fields, genocide museum, the school turned prison, shopping malls, etc. On the whole a very enjoyable time there.

  • Stayed November 2010, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phanith, Manager at Diamond Palace Hotel, responded to this review, June 11, 2013
Dear Value Guest,

Warmest greeting from Diamond Palace Hotel & Restaurant!

we would like to thank you very much for your staying with us at Diamond Palace Hotel & Restaurant. It has been a pleasure having you with us and Every colleague at the hotel is thankful for such and very much motivated to continuously striving for high levels of guest satisfaction.

We look forward to welcoming you back to Diamond Palace Hotel & Restaurant, Phnom Penh, Cambodia in the nearest future trip!

Kindest Regards,

Lak Sokchan
Operation Manager
info@diamondpalace-hotel.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Diamond Palace Hotel

Address: No. 128 E3-E4 Street Sothearos | Sangkat Tonle Basacc, Phnom Penh, Phnom Penh 00855, Cambodia
Location: Cambodia > Phnom Penh
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #109 of 223 Hotels in Phnom Penh
Price Range (Based on Average Rates): $
Hotel Class:3 star — Diamond Palace Hotel 3*
Number of rooms: 23
Official Description (provided by the hotel):
Diamond Palace Hotel is small boutique hotel located just a distance walk to Royal Palace, River front, Museum. ... more   less 
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