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“I feel at home!” 5 of 5 stars
Review of the 252

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the 252
3.5 of 5 Hotel   |   Street 252 #19, Daun Penh, Phnom Penh 10000, Cambodia   |  
Hotel website
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Hotel amenities
Special Deal
Free breakfast with your stay
Ranked #13 of 223 Hotels in Phnom Penh
1 review
2 helpful votes 2 helpful votes
“I feel at home!”
5 of 5 stars Reviewed June 8, 2013 via mobile

Business trip to Singapore turns into weekend in Phnom Pen. The hotel was an amazing oasis. Even while doing the touristy stuff I couldn't wait to to get back and relax at our base camp. Staff was more than friendly and Nicole was a star. Rooms were spotless and value for money was amazing. Nice relaxed environment of mixed tourists sharing drinks and stories by the great pool. Don't know if I will ever return to Cam odia but I know this if I do I know where to stay!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stéphane C, Owner at the 252, responded to this review, July 3, 2013
Dear guest,
Thank you for sharing your experience at the 252. We aim that our guests feel at home while being with us. It was a great pleasure to have you with us and we hope that you can find the time to come back to Cambodia for holiday so you can discover more of the country and the people.
Best regards,
Stéphane
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808 reviews from our community

Traveler rating
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
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  • Danish first
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English first
Singapore, Singapore
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 3, 2013

Really enjoyed my 2 nights here. I arrived late at night but they were helpful with providing food at 9.30 pm - one of the best burgers my partner and I have had. The next night, we had dinner in as well and wasn't disappointed.

The tuktuk charges were clear so we didn't have to worry about over-charging or having to negotiate.

We took the deluxe room and it was comfortable and clean! The room was a good size and the toilets were clean.

During room cleaning, however, they could have changed the towels for us or at least let us know that they have a green policy so that we would have allowed our towels to dry.

Some have commented that the bed was too hard and there wasn't a proper comforter. That is true, but we loved the hard bed and had a very good rest. The lack of a comforter wasn't an issue either because there was a fan in the room so it was a comfortable temperature.

This hotel has no lifts though, and our room happened to be on the top floor!

No fitness centre there.

Room Tip: Take the deluxe room and hang towels to airdry as they might not be changed.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stéphane C, Owner at the 252, responded to this review, July 3, 2013
Dear guest,
Thank you for having taken the time to share your experience here at the 252. We are happy to read that you enjoyed your stay with us.
Thank you for your comment regarding the bath towels. Even though there is a little notice in the bathroom, that towels are changed only if the guest wishes it, some guests might miss it. For this reason we now place this notice on the towels in order to avoid any misunderstanding. We are keen to have your guests feeling at ease while they are staying with us.
We hope to welcome you back next time you are in Phnom Penh.
Best regards,
Stéphane
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Utrecht, The Netherlands
2 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 24, 2013

We we're ending our laos - camb trip. And I have to say we were delighted by warm the welcome we had at this hotel. We had a floor room and the room was big, clean, nice. The swimming pool combined with the lounge area was great place to sit and relax in the buzzing city of PP.

Food and cocktails were great, even the laundry service we used was great. When we came back to our room. The clothes were all folded and already hanging in the closet.

I would really recommend this place to anyone!

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stéphane C, Owner at the 252, responded to this review, July 11, 2013
Dear guest,
Thank you very much for the nice review. We are happy that your Laos-Cambodia trip ended with a good stay. We hope to see you again here in Phnom Penh.
Best regards,
Stéphane
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London, United Kingdom
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 19, 2013

We stayed in this hotel at the end of a 4 week trip around Vietnam and Cambodia. We wanted somewhere nice to treat ourselves at the end of the trip. Room was large and very nice, pool area was great, and the food delicious. The burger was one of the best i've ever had. Would highly recommend/./

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stéphane C, Owner at the 252, responded to this review, July 11, 2013
Dear guest,
Thank you for your review here on TripAdvisor. It is true that our burgers have a great success and I can imagine that after a 4 week journey it is nice to have something else than Asian food ;-)
We are glad that you enjoyed your last days in Asia with us and hope to have you back next time you are in Cambodia.
Best regards,
Stéphane
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kampot, Cambodia
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 10, 2013

Although it was very early in the morning, way before check in time, they gave us a room as soon as they had one available: thank you! I really don't understand the negative reviews about this place. It is exactly as it appears in the pictures, it is spotless clean, the bed is huge and supercomfortable, the place in general is stylish and beautiful. Breakfast ample and abundant. Staff is helpful, kind and smiling! It is only 5 mins walk from St.278 and 10 mins from St. 240 and the tuk-tuk guys outside will take you anywhere you want without overcharging.

Room Tip: We stayed in a Deluxe Poolview: perfect!
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stéphane C, Owner at the 252, responded to this review, July 11, 2013
Dear guest,
Thank you very much for the nice review. It is true that the hotel is well located, close to street 278 with plenty of restaurants, bars and shops, and within a short tuk tuk ride of the touristic spots.
Thank you also for the compliments regarding our staff and service. We always try to have the room available upon arrival of our guests (if we are informed about the arrival time) as we know how nice it is to be able to relax in the room after a journey.
We hope to welcome you back next time you spend some time in Cambodia.
Best regards,
Stéphane
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Contributor
11 reviews 11 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 9, 2013 via mobile

Overall, we were happy with our stay. All staff were lovely (including the tuk tuk drivers out the front, whose prices were always honest). Breakfast was quite basic, but nice. Food at the restaurant was nice - and portions were large. Prices at the restaurant were a bit higher than other locations in Phnom Penh but, keep in mind, you also pay for the convenience of not having to go out. As mentioned by other reviewers, the beds were quite hard. I was offered a soft-top for the mattress (which I regretted declining), but perhaps this should come as standard. Bedding consisted of a bottom sheet and a top sheet, which was a problem for me, as my roommate was hot (and needed the air conditioning), which meant that I froze on the first night (I requested a blanket on the second night) - perhaps some extra bedding should come as standard also. Those are my only complaints. I'd stay here again for sure - it truly is an oasis in the busy city.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stéphane C, Owner at the 252, responded to this review, July 11, 2013
Dear guest,
Thank you for your review. We are glad to hear that you enjoyed your stay with us. Please do not hesitate to ask for a soft mattress during booking, our website gives you the possibility to request it. Also, there are blankets available, just ask the front desk or, if late at night, our night guards. They will be happy to provide it to you.
Our restaurant serves Asian and Western food. All our dishes are freshly prepared and, as you mention, our portions are quite large. The average price for Asian dishes is US$5.50, Western food being a bit more expensive as it often contains ingredients that are imported and therefore with a high purchase price.
We hope to have you back with us when you visit Cambodia next time.
Best regards,
Stéphane
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amsterdam
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 8, 2013

This hotel is lovely, very pretty grounds and pool, very romantic at night if you are a couple.
The rooms (at least the deluxe rooms, I have been in two of them) are minimalist and modern but beautifully decorated, there is everything you need and bathroom and shower are nice and clean. The only problem: beds and pillows are very hard. I mean, not your normal hard bed that most people actually prefer.... these are rock hard!!! So when they ask whether you prefer a soft bed, consider checking them.

The restaurant atmosphere is pleasant but food is ordinary and a bit expensive, and breakfast is OK, but very limited choice and quantity. Personnel is lovely and helpful.

I thought the location was convenient, you can walk to Golden street and surrounding restaurants and for the city center main tourist attractions it's a short tuk tuk ride.

Overall, good stay.

Room Tip: choose a deluxe room and double check the mattress firmness
See more room tips
  • Stayed March 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stéphane C, Owner at the 252, responded to this review, May 10, 2013
Dear Penelope,
Thank you for your review on TripAdvisor. We are happy to hear that you enjoyed your stay here at the 252 and that you liked the design of the garden with the pool and the pavilions as well as the decoration of the rooms. We care much about our guests and their comfort. As we know that sleeping comfort is very personal, we ask our guests during check-in to let us know if the bedding is at their liking. Most of our guests prefer the firm mattresses, but from time to time we are asked to add a soft mattress and soft pillow.
We hope to have you back with us during your next stay in Phnom Penh.
Kind regards,
Stéphane
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about the 252

Address: Street 252 #19, Daun Penh, Phnom Penh 10000, Cambodia
Phone Number:
Location: Cambodia > Phnom Penh
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
#8 Romantic Hotel in Phnom Penh
#9 Family Hotel in Phnom Penh
#10 Business Hotel in Phnom Penh
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — the 252 3.5*
Number of rooms: 19
Official Description (provided by the hotel):
Welcome to Phnom Penh and the 252, the boutique hotel in the heart of Phnom Penh, the Pearl of Asia – step in, lean back and relax. With 19 spacious and stylish rooms decorated by Tendance Khmère©, the swimming pool surrounded by a leafy tropical garden, the bar and restaurant, we aim to make your stay extraordinary and unforgettable. The 252 is conveniently located in a quiet area close to the striking Independence Monument and within walking distance to the popular Street 278 with its shops, restaurants and bars. The Quay Sisowath, the Royal Palace, the Central Market and the National Museum are within 5 minutes drive by tuk tuk. ... more   less 
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Also Known As:
The 252 Hotel Phnom Penh

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