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“Good place to stay if you love casino” 3 of 5 stars
Review of NagaWorld Hotel & Entertainment Complex

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NagaWorld Hotel & Entertainment Complex
4.5 of 5 Hotel   |   NagaWorld, Samdech Techo Hun Sen Park | Hun Sen Park, Phnom Penh, Cambodia   |  
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Ranked #88 of 224 Hotels in Phnom Penh
Malaysia
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
5 helpful votes 5 helpful votes
“Good place to stay if you love casino”
3 of 5 stars Reviewed October 17, 2011 via mobile

Lobby full of smoke. Casino don't have seperate section, smoking and non smoking area.

Had my first buffet dinner here at the G floor restaurant. It's consider the worst buffet I had. Not much variety and the food not nice.

The room is normal. There's no wifi in the room except the lobby. Even at the lobby, the connection is slow and sometimes can't be used at all.

The breakfast buffet at 1st floor is not bad. A lot better than the one I have during dinner. But you have to request for spoon, fork, tea spoon etc. They don't set up the table for the next customer after clearing up. If the 1st floor is full house, you have to go to the g floor where I had my dinner. So my advice would be wake up earlier for better food at 1st floor.

The hotel is not near to any tourist attraction area. But you can just spend $2-3 per trip for tuk tuk service outside the hotel.

  • Stayed October 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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321 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
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English first
TWU
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 15, 2011

Stay in Sept., 2011. Buffet Breakfast was not as good as the last time I visited in Nov. 2010. A lot of food items was not in the display. Smell of smoke in the lobby. Rooms are good. The counter staff photocopied your travel documents and credit card when check-in.

  • Stayed September 2011, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 14, 2011

best hotel that equip all facilities and entertainment

  • Stayed August 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helsinki, Finland
Top Contributor
136 reviews 136 reviews
28 hotel reviews
Reviews in 42 cities Reviews in 42 cities
114 helpful votes 114 helpful votes
3 of 5 stars Reviewed October 9, 2011

Stayed in Naga World for three nights and the room was pretty spacious and clean. There is also safe box in every room. Make sure you ask for non-smoking room if you are a non smoker. Most of the room has the view of the Mekong river but the odd number rooms has the best view since the its a U-shape hotel.

Breakfast buffet is pretty decent. There are wide variety of cuisine that will cover your appetite.
The casino is nice place to relax as long as you don't lose your money.

  • Stayed September 2011, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 7, 2011

the hotel room is quite good. just that here got ntg much to do other than the casino. the dinner was not so good cos not much variety. breakfast was still ok.

  • Stayed September 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Singapore
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 26, 2011

Spent 2 nights early Sept here. Rooms were decent sized and overlooked a very tired looking fairground. Room amenities were decent and acceptable. Breakfast was nothing terribly exciting and I'd give it a 6/10. Did not try the other restaurants. But the spa, although expensive by PP's standards was great. Nice big room with sauna and steam facilities. Worth the money I thought.

  • Stayed September 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur
Senior Contributor
44 reviews 44 reviews
24 hotel reviews
Reviews in 27 cities Reviews in 27 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed September 7, 2011

I stayed here for work in July! Excellent rooms, huge Super King sized beds and clean luxurious bathrooms. Buffet breakfast was a good spread of Asian & Western food.
I have no complaints about the rooms or hotel.

The only comment I have is that it might not be an ideal hotel for business travellers.
The check in counter due is almost always busy due to the many tour groups that come here for the casino at the lobby. It was a dash to find a vacant counter for check in when I went as there are no clear queing system. The lobby was pretty noisy and always busy as there are many people just milling around checking out the casino. Safety wise, there was always security around and many of them patrolling the casino.

All in all, I would come here again for the plush rooms and bathrooms! Great value too!

Room Tip: Ask for Super King size beds.
See more room tips
  • Stayed July 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about NagaWorld Hotel & Entertainment Complex

Address: NagaWorld, Samdech Techo Hun Sen Park | Hun Sen Park, Phnom Penh, Cambodia
Phone Number:
Location: Cambodia > Phnom Penh
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #88 of 224 Hotels in Phnom Penh
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — NagaWorld Hotel & Entertainment Complex 4.5*
Number of rooms: 525
Official Description (provided by the hotel):
This five-star hotel & entertainment complex is only 30 minutes from the Phnom Penh International Airport. Strategically situated in the heart of Cambodia’s capital, it is close to the Pencil Super Center, the Cambodia Amusement Park as well as other governmental offices like the National Assembly and the Ministry of Foreign Affairs and International Cooperation. Showcasing an ancient Khmer style, the hotel’s interior and guestrooms are adorned with traditional motifs including the gracious stone-carved Apsara, a highly revered female angel in ancient Khmer mythology. The Nagaworld Cambodia’s on-site casino, located at a separate wing of the hotel, is complete with various gaming halls, live music and first-rate service. ... more   less 
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