Stayed in this hotel during the day while waiting for a transit flight. The location is good, very near the airport and the hotel offers a reliable shuttle service. Unfortunately several problems with the stay - when checked in the room was already occupied buy another guest who had not yet checked out - a concern from a security point of view. The hotel responded well with the room hastily changed and an apology offered along with a complimentary meal voucher for the restaurant - unfortunately this resulted in mild food poisoning. Additionally there was loud maintenance work/hammering taking place preventing sleep or relaxation. The hotel promised to investigate this but no action was taken - would not stay here again. Would recommend the Sheraton Utama for excellent service and facilities - a little further from the airport but worth the trip and the money.
- Official Description (provided by the hotel):
- A 147 business class hotel, strategically located between the Brunei International Airport, the International Convention Centre and the Government Offices. Being closest hotel to the RBA Golf Club, it is also an ideal place to stay for a short golf vacation. With the full fledge Amanha Spa, guests can relax after a long day. ... more less
- Reservation Options:
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- Also Known As:
- Hotel Orchid Garden