This review is for the Valentines Day Buffet Experience at Radisson Hotel's restaurant on ground floor.
A group of us decided to take advantage of the Valentines Day buffet promotion. We arrived at about 7pm and were seated immediately. The food was good in quality and quantity, the desserts being plenty.
The service unfortunately was far below acceptable. Our drinks were not refilled, and the waiters were ignoring us when we wanted to request their services. About an hour before closing time, they were already busy cleaning up tables, again ignoring us and making dining less enjoyable.
As it was a restaurant, service is as equally as important as the food that is provided. A bit of smile won't hurt.
- Also Known As:
- Sheraton Hotel Utama
- Sheraton Bandar Seri Begawan
- Bandar Seri Begawan Sheraton
- Official Description (provided by the hotel):
- The Radisson Hotel Brunei Darussalam has recently completed an extensive modernization project, unveiling a total of 142 newly designed guestrooms, suites and Business Class Lounge. All guests will now have an outstanding new experience in a modern and enjoyable environment that is home whilst visiting Brunei.All guestrooms and suites feature a refreshing new look with rich colors and graphic patterns as well as an expansive writing desk, wall mounted 40" LED television with VGA cable for laptop connectivity and DVD player, the overall feel is spacious, fresh and practical.In line with the hotel's commitment to Responsible Business, energy-saving LED lights are used throughout the room as well as installation of digitally controlled air-conditioning units making it more energy efficient. In the newly designed bathrooms, water-saving bath fixtures, dual flush toilets, digital scales and LED lighting have been installed including a luxurious rain shower.Complimentary high speed internet access is available in all guestrooms, suites and public areas; and for the convenience of guests working with multiple devices; universal power sockets have been installed. Other features include iPad/iPod docking station, cordless speaker phones, in-room safe, iron and ironing board and bathrobes. Complimentary coffee and tea making facilities and mini bar is available in all guestrooms and suites. Coffee-Pod Espresso machines are also available in all Business Class rooms and suites.In addition, the new beds offer a unique sleeping comfort that will meet guests' needs for comfort and support to ensure a good night's sleep.Discover a level of comfort not found at other Bandar Seri Begawan hotels on our Radisson Business Class Floor, complete with top-floor views and access to the private Lounge. ... more less
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