Let me see...what is wrong with this hotel? Absolutely NOTHING! The first time you arrive at this hotel, you are greeted by people who can only smile...they do not know what a frown is! The service is absolutely excellent! Perfect English! No lapses in communication! I knew what to expect every time. Very competent as well. In fact, the first night, when I tried to venture out and get a bite to eat, one of the staff members noticed I was a bit lost and immediately offered to drive me to where the eateries were! Can you believe that? He said it was raining and since he had just finished taking someone to the airport, why not just show me around? And then, he went on to explain all the different cuisines in the area as well as all the price ranges. Absolutely AMAZING hospitality! The room was also very comfortable. Very clean. All the seats were nicely upholstered, the shower was heavenly, and the Internet, while slow, was not as bad as in some other places. On a three week long trip, I probably didn't sleep on a better bed than that one. And the gym? Way better than the gyms we have here! There was a swimming pool, treadmills, ellipticals, running tracks, you name it, they had it. Perhaps the only hotel I have ever been to to sport such a comprehensive gym. So, in a nutshell, very worth it! A bit pricey for those used to traveling on a shoestring, but not expensive at all by Brunei standards. The next time you are in Brunei, definitely check this one out!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.