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“Good business choice in Dhaka” 4 of 5 stars
Review of Westin Dhaka

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Westin Dhaka
4.5 of 5 Hotel   |   Main Gulshan Avenue | Plot-01, Rd 45, Gulshan-2, Dhaka City 1212, Bangladesh   |  
Hotel amenities
Ranked #7 of 55 Hotels in Dhaka City
Fulham, London
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
40 helpful votes 40 helpful votes
“Good business choice in Dhaka”
4 of 5 stars Reviewed May 10, 2014

As others have mentioned, pricing at this hotel is ridiculously high. It is a solid, sound, business hotels whilst prices suggest it is a de luxe palace! That includes extras - particularly alcohol. Nevertheless, pricing is in line with its (limited) competition in Dhaka. A number of new openings are planned in the city, which should bring pricing more in line with what is expected.

Pricing aside, this is a comfortable hotel with motivated, enthusiastic staff who are keen to show off their hotel, and their city, to visitors. The gym is excellent. There is a nice pool area - although small and limited number of seats. I ate at the buffet restaurant twice and food quality, and service, exceptionally good.

Check in and cheek out very straight forward. Club Room very good and a nice retreat for the business traveller. Room very comfortable and a good size. Felt completely safe and secure and look forward to returning soon.

  • Stayed May 2014, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinDhaka, General Manager at Westin Dhaka, responded to this review, May 18, 2014
Dear Guest,

Welcome to Renewal!

It was a pleasure welcoming you to The Westin Dhaka and we thank you for sharing your review regarding your stay on TripAdvisor.

We are glad to note that your stay with us was at par with your expectations and that you were delighted with the facilities and services. It is nice to know that the food offerings were to your liking and the services provided were up to the mark. We are happy that you found the rooms comfortable and spacious and you could ‘Stay Well’. Our pricing is set as per current hospitality industry standards.

We will certainly share your kind words of appreciation with our staff which will motivate them to continue performing to the best of their abilities.

Thank you for your patronage and we will look forward to your next visit.

Best Regards,
Daneil Muhor
General Manager
The Westin Dhaka
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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446 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 7, 2014

Hotel was very safe and really had the feeling of most Westin hotels once you are inside. It is chaos outside, loads of enjoy traffic and car horns. The rooms are a good size and the food was great. Watch out for the mosquito's they are mainly outside with the occasional once that sneaks in. The rate is expensive especially when you add the taxes on the room rate, When I in in Dhaka next I will be coming back to the Westin

  • Stayed April 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinDhaka, General Manager at Westin Dhaka, responded to this review, May 10, 2014
Dear Guest,

Renewed Greetings from The Westin Dhaka!

Thank you for the five star rating following your stay at our hotel.

Located in the new business district, our hotel is sought after amongst business as well as leisure travellers and it is nice to know that our location could add value to your stay. Our Heavenly Bed® provides guests with a ‘Sleep Well’ experience and we are glad that you found it comfortable. We thank you for appreciating our rooms. Your kind words of appreciation will be shared with our associates that will motivate them to continue performing to the best of their abilities.

We thank you for recommending us to other travellers and will look forward to your return.

Best Regards,
Daneil Muhor
General Manager
The Westin Dhaka
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Gurgaon, India
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 2, 2014

Absolutely centrally located, so travel for work close by was less of a difficulty. If you've been to Dhaka you'll never complain about travel in your city again, so that makes the location even better. Also the reason I've stayed there every time I've been to Dhaka, although they are, well, highly overpriced.
Good rooms, and decent food. The staff has been good too. On the upper floors the cell-phone reception can be inconsistent, but I guess that's more of a service provider problem.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinDhaka, General Manager at Westin Dhaka, responded to this review, May 5, 2014
Dear Guest,

Welcome to Renewal!

Thank you for sharing your experience regarding your stay at The Westin Dhaka with us on TripAdvisor.

It was a pleasure hosting you at our hotel and we are glad to know that your stay with us was at par with your expectations. It is nice to know that you found the services and facilities provided to you to your liking. Our hotel’s excellent location caters to both business and leisure traveler and we are happy to note that our location could add value to your stay. It is good to know that you found our rooms and food served up to the mark. Your kind words of appreciation will be shared with our associates that will inspire them to continue performing to the best of their abilities. We have noted your concerns and will share them with the relevant departments. Our pricing is set as per hospitality industry standards.

We will look forward to welcoming you back and thank you for your patronage.

Best Regards,
Daneil Muhor
General Manager
The Westin Dhaka
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bedford, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 25, 2014

Very good hotel in Dhaka and felt very safe
I used the hotel car service from the airport and this worked well driver was waiting for me as I left customs.
Hotel staff are very good and were always on hand
I stayed here for 6 nights and had breakfast every morning which was always of a high standard
Prices are high in relation to other hotels but you pay for what you get.
Rooms are of a high standard and are very clean and modern and are of a westen standard they do give you a wow factor when you arrive
From my impression this is mainly a business hotel
All worked well and I would look to make this my first choice when I visit Dhaka again
Well done Westin

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinDhaka, General Manager at Westin Dhaka, responded to this review, May 5, 2014
Dear guest,

Renewed Greetings from The Westin Dhaka!

Thank you for rating us as the best in Dhaka on this significant travel website. It was a pleasure to have provided you with a memorable stay experience. We are happy to know that you felt comfortable and found the airport transport service convenient. As breakfast is the most important meal of the day, our chef and his kitchen team always try to make it pleasing by using fresh ingredients. We are glad to receive your appreciations for the rooms and the ambiance of our hotel.

It is a delight to know that you will be choosing to stay with us on your future visits. We look forward to welcome you with the same spirit.

Best Regards,
Daneil Muhor
General Manager
The Westin Dhaka
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Senior Contributor
46 reviews 46 reviews
17 hotel reviews
Reviews in 26 cities Reviews in 26 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed April 19, 2014

A great modern hotel with good service in the central part of Dhaka - not too far from the airport and in the diplomatic area. Good surrounding shops - decent breakfast buffet and a choice of bars etc close by. Good spa and pool as well. Modern spacious rooms and the upper floors (don't go as high as 21 because of the lively bar above) offer a rare perspective of Dhaka.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinDhaka, General Manager at Westin Dhaka, responded to this review, May 5, 2014
Dear Guest,

Renewed Greetings from The Westin Dhaka!

It is great to read about your recent stay at our hotel and thank you for sharing it on TripAdvisor.

We are glad you could eat well at our breakfast buffet and that you found the offerings to your liking. It is good to hear that you were able to enjoy the spa and the pool at our hotel. We thank you for appreciating our rooms and are happy to know that they could provide you with a relaxing stay. At Westin, we strive to provide a ‘Feel Well’ experience to our guests and your review is proof that we have succeeded in our endeavours.

We thank you once again for staying with us and will look forward to your next visit.

Best Regards,
Daneil Muhor
General Manager
The Westin Dhaka
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dhaka City, Bangladesh
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 14, 2014

If you want to be in the heart of the hustle and bustle of Dhaka then this is the best option for you. It is located in central Gulshan with almost everything nearby. Good night life, easy shopping access, lots of restaurant near by. However surrounding areas are too noisy. Rooms are clean, specious and well equipped. We were there on our first night after marriage. So they give us a free up-gradation on room. The suit room was really nice with a specious bath room with bath tub and good collection of amenities. The leaving was well furnished and the bedroom was very comfortable. Security system and the performance of the staff was excellent. Specially the front desk & house keeping staffs were nice and well mannered. Complementary breakfast was world class with rich in variety. Swimming pool was not that nice. Exterior of the hotel is also not up to the mark as there is no space in outside the building. So you have remain indoor. Lobby, conference area was well decorated. If you are in business purpose then this a great option. I would recommend this to other guest.

Room Tip: Suit rooms on the upper floor has a great city view.
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinDhaka, General Manager at Westin Dhaka, responded to this review, May 5, 2014
Dear Guest,

Welcome to Renewal!

Thank you for taking out the time and writing such an insightful review regarding your stay at The Westin Dhaka.

Located in the new business district in Gulshan, our hotel caters to travelers from all around the world whether they are on business or for leisure. It is pleasing to know that you found our rooms up to the mark and they could provide you with a comfortable stay. We thank you for appreciating the breakfast spread and are glad to know that the food offerings were to your liking. Our associates will be happy to know that their services added to the value of your stay.

We will certainly share your review with them which will inspire them to continue performing to the best of their abilities.

We thank you for recommending us to other travelers and will definitely look forward to your next stay.

Best Regards,
Daneil Muhor
General Manager
The Westin Dhaka
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed April 10, 2014

I stayed at the Westin twice for a few hours each. No doubt a five star hotel but if it were not a business trip, the Westin would not be my top pick. Beds are plush and comfortable. Bathroom came with a bathtub and shower area with a rain shower on both occassions. This is a major treat after being out in dusty Dhaka city and traffic all day.

Order room service and get the spaghetti carbonara. Not sure if it was my craving for some pasta after having curry everyday but it tasted awesome!

I did not have time for a leisurely breakfast but the spread was huge and quality of food looked very good. I only had a chocolate waffle which tasted fantastic so I'm sure the heavier items would have tasted great.

Room Tip: Join the Starwood Preferred Guest club and they may put you on the SPG club floor, which is higher u...
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  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Westin Dhaka

Address: Main Gulshan Avenue | Plot-01, Rd 45, Gulshan-2, Dhaka City 1212, Bangladesh
Location: Bangladesh > Dhaka Division > Dhaka City
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Dhaka City
#4 Spa Hotel in Dhaka City
#5 Luxury Hotel in Dhaka City
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Westin Dhaka 4.5*
Number of rooms: 235
Official Description (provided by the hotel):
Relax, revive, and experience renewal at The Westin Dhaka – the newly opened five-star hotel in Gulshan. Nestled in the new business district, we are steps from renowned shopping malls, foreign missions, restaurant, art, private clubs, and multinationals. Our hotel is also only eight kilometers from Hazrat Shahjalal International Airport. Refreshing and contemporary, our 241 spacious guest rooms and suites offer modern amenities. Restore the body and expand the mind with the pure relaxation of our signature Heavenly Bed®. The oversized four-fixture bathroom with Heavenly Shower® ensures you feel refreshed. Every guest room offers a generous workspace and High Speed Internet Access. Five contemporary meeting venues offer over 2,000 square meters of functional space. This includes state-of-the-art meeting and banquet facilities featuring LED lighting for an extensive variety of lighting effects, customized projections, and a sound system in the Westin Grand Ballroom. Replenish in our bar or six restaurants. Revitalize in our temperature controlled poolside recreational area that offers spa facilities, steam room, sauna, and Jacuzzi. Our state-of-the-art fitness center offers endless possibilities for your wellness. The Westin Dhaka ensures you will leave our hotel rested, energized, enriched, and renewed. ... more   less 
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Also Known As:
Westin Dhaka Hotel Dhaka City
Westin Dhaka City
Dhaka City Westin
Westin Dhaka Dhaka Division, Bangladesh

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