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“An international-standard, secure hotel in a relatively nice location” 4 of 5 stars
Review of Westin Dhaka

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Westin Dhaka
4.5 of 5 Hotel   |   Main Gulshan Avenue | Plot-01, Rd 45, Gulshan-2, Dhaka City 1212, Bangladesh   |  
Hotel amenities
Ranked #6 of 55 Hotels in Dhaka City
Hong Kong, China
Top Contributor
65 reviews 65 reviews
37 hotel reviews
Reviews in 35 cities Reviews in 35 cities
101 helpful votes 101 helpful votes
“An international-standard, secure hotel in a relatively nice location”
4 of 5 stars Reviewed April 6, 2013

Dhaka is a very chaotic city, which makes this hotel all the more pleasant to be in. It seemed like an oasis among the chaos, with great restaurants and facilities as well as being very cosmopolitan and a hub for a lot of the trade that goes on - one could see foreign buyers and sellers interacting with local businesspeople in the restaurants.

The pool is very nice and on one of the higher floors, with a nice restaurant. There is a top Italian restaurant at the top floor, with a lounge that has live music, together with an outdoor area. The breakfast buffet is huge and has an assortment of local and international food. There is a daily delivery of the newspaper in the room, and there is wifi in each room too, as well as in common areas.

The hotel has decent security measures, and they are good at arranging efficient and good transportation to the airport. The area itself has lots of shopping, if you want to venture out, together with restaurants and cafes. The staff are very friendly and helpful and speak good English.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nazrul I, Manager at Westin Dhaka, responded to this review, April 7, 2013
Dear Guest,

Thank you for your wonderful review of our hotel. Indeed, you have summed up the quality characterstics of our hotel in a very nice manner.

We will be very happy to receive you at our hotel all the time.

Regards.

Nazrul
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447 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
Date | Rating
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English first
Portsmouth, United Kingdom
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 1, 2013

I stayed there for a week as I fly to Dhaka on a regular basis. The location is OK but once you are in the hotel itself, you might as well be in any other 5 star hotel in the world. The staff speak excellent English and can't be faulted for their dedication and service. The hotel was clean, the rooms were spacious and everything we have come to expect from a hotel of the same ilk anywhere else. Bed was big and cosy and the view was good too, especially from the rooftop restaurant and bar. Thoroughly recommend this hotel but it is slightly on the expensive side though

Room Tip: Try and stay in the higher rooms. Much more peaceful
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  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nazrul I, Manager at Westin Dhaka, responded to this review, April 6, 2013
Dear Guest,

Greetings from The Westin Dhaka.

Thank you for your good comments on our hotel and our services. Comments like yours certainly renew our confidence in our very high standard of products and services.

We will be delighted to receive your booking with us for your next visit to Dhaka.

Regards.

Nazrul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Luxembourg City, Luxembourg
Top Contributor
95 reviews 95 reviews
79 hotel reviews
Reviews in 71 cities Reviews in 71 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed March 28, 2013 via mobile

The Westin is a nice, clean and luxury Hotel in Dhaka. It is a 5 star, and offers everything one may want. Spa, outdoor pool, bars and restaurants etc.
The rooms are spacious and the bathrooms are a dream.
Negative : smoking in breakfast area is allowed. Bad smell comes over. Only one coffee machine available to serve all the breafast area means long waiting times. They wanted to charge one complete night only for late check out.

  • Stayed March 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nazrul I, Manager at Westin Dhaka, responded to this review, April 6, 2013
Dear Guest,

We acknowledge with gratitude your appreciation of our rooms, outdoor pool, bars and restaurants. Our rooms and bathrooms are the most spacious available in any of the hotels in Dhaka. The Westin Dhaka is the only true five star luxury hotel in city.

Your comment on smoking in breakfast area has been passed to the concerned department. They will act to the best of their ability to address the issue.

We will be very happy to book you with us during your next visit to Dhaka.

Thank you.

Nazrul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bayonne, New Jersey
Top Contributor
238 reviews 238 reviews
137 hotel reviews
Reviews in 123 cities Reviews in 123 cities
142 helpful votes 142 helpful votes
5 of 5 stars Reviewed March 25, 2013

I really enjoyed my stay here. The staff are very friendly and the rooms are very modern. For SPG Platinum members, you get some free laundry credit and club lounge access which is always a plus. The Club lounge has a good view of the city and a good assortment of snacks. My upgraded room was no different than a deluxe room other than I had a wood floor. Try to get a suite if possible. I couldn't argue because my room was close to the elevator and had all the amenities I needed. The breakfast buffet was tasty and the location is very convenient.

Room Tip: Try the french toast at the breakfast buffet. They are delicious! Try to get a suite upgrade if po...
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nazrul I, Manager at Westin Dhaka, responded to this review, April 6, 2013
Dear Guest,

Since Westin is a brand of Starwood Hotels & Resorts Worldwide Inc., like Le Meridien is - you probably have found similarities in the very high quality products and services which is the hallmark of all Starwood brands; and thus ended up commenting "very much a Le Meridien all around".

We sincerely thank you for appreciating the friendly nature of the staff of The Westin Dhaka and the wonderful services we provide.

We will be very delighted to take your reservation with us for your next visit to Dhaka.

Kind regards.

Nazrul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rockville, Maryland
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 17, 2013

I stayed at the Westin Dhaka for about three weeks, during a period of political strikes (hartals) that often made traveling within the city difficult. The strikes were boring but I felt quite safe and comfortable in the hotel.

The hotel is quite clean and comfortable. During my three weeks stay, everything pretty much worked as it was supposed to and the hotel was quite efficient in resolving any problems.

The internet was not great (sometimes fast and sometimes slow), I suspect that this is more related to Bangladesh than the hotel. At present they do not charge for the connection but I understand that they are in the process of introducing internet fee. :(

The service is quite good. As I mentioned, friendly and also quite efficient. I never felt that I was bothering them with anything and it did not take long for them to learn who I was and my little quirks. The service did not suffer at all during the strikes.

The food is quite good. The breakfast buffet is extensive and pretty complete. For other meals, the hotel tends to be pricey. In the main restaurant, lunch and dinner are offered as buffets with a large range of choices. Of course, they also have a la carte menu as well...not cheap but a better if you don't have a big appetite. There are many local restaurants in walking or a close drive...good food and cheap. I would highly recommend the ice cream on the ground floor, especially the sorbet.

I would definitely return and definitely recommend to other.s

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nazrul I, Manager at Westin Dhaka, responded to this review, March 19, 2013
Dear Guest,

Thank you for taking time to review our hotel. Ours is the place indeed where our priorities are the safety and comfort of our guests; and it is good to see that this has been noticed.

We have taken note of your experience of internet use inside our hotel. It may be mentioned that your suspicion is correct - the sudden fluctuation of speed was because of the country's broadband infrastructure. Nevertheless, we are always trying to improve our services where it is possible.

We will be delighted to have your hotel booking with us during your next visit to Dhaka.

Regards.

Nazrul
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DELHI INDIANational Capital Territory of Delhi, India
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 17, 2013

A five star hotel with all modern amenities. Wifi internet, a huge variety of breakfast to select, and Westin work out. The hotel is located in Gulshan 2 area and having easy access to near by shopping centers and market.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nazrul I, Manager at Westin Dhaka, responded to this review, March 19, 2013
Dear Guest,

Thank you for authenticating our hotel to be placed in the best location of the city and appreciating the good selection of our breakfast items.

We look forward to your next reservation with us.

Regards.

Nazrul
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed March 16, 2013

Modern and new hotel in Bangladesh, well maintained.
In the middle of the Gulshan district, so be prepared to be woken up by the hoots and horns of the busy road in front of the hotels. Not a problem for the heavy-sleeper me.
Nice hotel with good selection of breakfast items, THE HOTEL to stay in you are visiting Dhaka on business. Doesn't feel like Dhaka when in the hotel....love the fresh smell of sweet-smelling lilies when you first entered the lobby at lower ground.

LOVE the heavenly bed, and the heavenly bath, another signature hotel under the Westin group, beat other hotels in Dhaka hands down. If you have the BUDGET, this is the hotel to stay in Dhaka!

Room Tip: stayed there several times. Once they upgraded me to their suite, with a separate living room and be...
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  • Stayed April 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nazrul I, Manager at Westin Dhaka, responded to this review, April 6, 2013
Dear Guest,

Nothing pleases us more than a satisfied guest who returns to us. It is good to see that you have stayed with us several times.

Thank you very much for appreciating the signature of our Westin brand - the heavenly bed and the heavenly shower.

We are eager to book your next reservation with us; can we do it now?

Kind regards.

Nazrul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Westin Dhaka

Address: Main Gulshan Avenue | Plot-01, Rd 45, Gulshan-2, Dhaka City 1212, Bangladesh
Location: Bangladesh > Dhaka Division > Dhaka City
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Dhaka City
#4 Spa Hotel in Dhaka City
#5 Luxury Hotel in Dhaka City
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Westin Dhaka 4.5*
Number of rooms: 235
Official Description (provided by the hotel):
Relax, revive, and experience renewal at The Westin Dhaka – the newly opened five-star hotel in Gulshan. Nestled in the new business district, we are steps from renowned shopping malls, foreign missions, restaurant, art, private clubs, and multinationals. Our hotel is also only eight kilometers from Hazrat Shahjalal International Airport. Refreshing and contemporary, our 241 spacious guest rooms and suites offer modern amenities. Restore the body and expand the mind with the pure relaxation of our signature Heavenly Bed®. The oversized four-fixture bathroom with Heavenly Shower® ensures you feel refreshed. Every guest room offers a generous workspace and High Speed Internet Access. Five contemporary meeting venues offer over 2,000 square meters of functional space. This includes state-of-the-art meeting and banquet facilities featuring LED lighting for an extensive variety of lighting effects, customized projections, and a sound system in the Westin Grand Ballroom. Replenish in our bar or six restaurants. Revitalize in our temperature controlled poolside recreational area that offers spa facilities, steam room, sauna, and Jacuzzi. Our state-of-the-art fitness center offers endless possibilities for your wellness. The Westin Dhaka ensures you will leave our hotel rested, energized, enriched, and renewed. ... more   less 
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Also Known As:
Westin Dhaka Hotel Dhaka City
Westin Dhaka City
Dhaka City Westin
Westin Dhaka Dhaka Division, Bangladesh

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