It was a business trip and I had 2 nights stay and that was awful experience. The staff could not speak English at all. Restaurant and stairs were too dark. Minibar was empty not even a bottle of water. A door card didn't work and I had to ask someone to open the door by key. Breakfast was very simple with no service. Rooms were clean and big ...but I can't believe five star hotel room does not have window!!!!! Air condition didn't work well.....one room was freezing and the other room was hot! Worst of all imagine that you are sleep and someone of hotel staff open the door and just walk in to your room at midnight!!!!!
What kind of 5 star hotels could be like this?!
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