I have made several bookings to the hotel being based on the comments about this hotel. I have sent several letters about the booking contest and nothing received back. So there were lot of problems before I got my ocnfirmation letter, But again correct it and send bak to the reservation office.
I did not stay there, but got ht enice hotel close to the Ambassador hotel. And one in the evening during my visit in Baku I planned to have the dinner in the Ambassador.
The service I met there does not meet the name of the hotel. The staff is not trained enough, waiter did not know the menu, did not speak in English and the menu content was close to the fast food menu, since the hotel had five golden stars outside.
After the "amazing" dinner we asked staff to show the rooms. The bellman spoke to us on the body language, showing one room after another... The rooms are old enough, with some light renovation. But in total if I was the guest I would prefer this hotel in one case, if the all hotels in the city are fully booked.
Thisnk before going there.
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