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“One of the best I've seen” 5 of 5 stars
Review of Hyatt Regency Baku

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Hyatt Regency Baku
4.5 of 5 Hotel   |   1033 Izmir Street, Baku 370065, Azerbaijan (Formerly Park Hyatt Baku)   |  
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Awaken at the Park
Ranked #9 of 92 Hotels in Baku
Bucharest, Romania
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
“One of the best I've seen”
5 of 5 stars Reviewed 2 weeks ago

This is one of the best hotels I've seen so far. The conditions can openly be considered as luxurious, facilities include most of the necessary for a pleasant stay in Baku and the staff is very polite. I was impressed with the conditions and the services offered (including the restaurant) and I definitely recommend it to everyone going to Baku.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt Hotels Ba... H, Director of Food & Beverage at Hyatt Regency Baku, responded to this review, 1 week ago
Greetings from Azerbaijan and thank you for having been our guest at Hyatt Regency Baku on your recent travel to the city and taking the time to give us your feedback.

We are delighted that you have enjoyed your stay with us and that our colleagues were able to look after you in a manner that you would expect. The team of the hotel is also grateful for your generous endorsement as it will serve as a source of motivation to continue deliver service excellence.

Thanking you again for having been our guest at the hotel and we look forward to the pleasure of welcoming you back amongst us some time soon.

Best regards,

Fadi Akeel
Director of Food & Beverage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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18 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • Any
English first
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was on business travel. I was given rather an older room. Comfortable but basic. It is a good hotel but the value for $$ is not there. Food is extremely expensive. Location is not very convenient. Traffic is jammed in front of hotel at some times.

  • Stayed February 2014, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt Hotels Ba... H, Director of Food & Beverage at Hyatt Regency Baku, responded to this review, 3 weeks ago
Greetings from Azerbaijan and thank you for having been our guest at Hyatt Regency Baku on your recent travel to the city and taking the time to give us your feedback.

It was a great pleasure to have you as our guest recently and to look after you in this while, we remain grateful for your valuable feedback as it will serve as source of guidance to continue develop our offerings in a manner that our guest would expect from a Hyatt Hotel.

In-reference to your valued comment about the hotel room statues and condition, I am delighted to share with you that preliminary plans have started in this regards and we hope that the new product will add value and comfort to your stay once the work is completed. As with regards to your comment about Food & Beverage prices, while it may seem high, I kindly request you to see the pricing as a result of the high costs of conducting business in these parts of the world where to extend a quality product and service to our guests; we are obliged to constantly import international products. With high local taxation, stiff importation levies etc, you will appreciate that our cost of sale become substantially higher than what it would be otherwise.

Thanking you again for having been our guest at the hotel and the entire team joins me in looking forward to the pleasure of welcoming you back amongst us some time soon.

Best regards,

Fadi Akeel
Director of Food & Beverage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Esher, United Kingdom
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It is over four months now since we left Baku to transfer to London and this is my first return visit since then.
It is difficult for me to explain how much joy I have had from this visit. Thank you very much for the room upgrade. The generosity from the rest of your team, the personal greetings, notes and the various treats are well received and very touching.
We have lived in four continents on various assignments over the last 18 years and it is the nature of the people and the warmth of the friendships that make the difference.
This is so much the case when I come back to Baku and to the Hyatt. It is such a joy to see so many friends and feel so welcome.
I have had the opportunity to entertain a number of friends in our room and the 7th floor lounge, as well as in the Mezzo Restaurant and lobby and they were very impressed.
Thank you again.

Room Tip: Suites are affordable and spacious. Access to 7th floor lounge is ideal to entertain friends - offer...
See more room tips
  • Stayed November 2014, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt Hotels Ba... H, Director of Food & Beverage at Hyatt Regency Baku, responded to this review, 4 weeks ago
Greetings from Azerbaijan and thank you for having been our guest at Hyatt Regency Baku on your recent travel to the city and taking the time to give us your feedback.

It was a great pleasure to have welcomed you back here at Hyatt Regency Baku and the entire team is grateful for your generous endorsement and kind feedback as it will serve as a further source of inspiration for all of us to aim for even higher standards of hospitality excellence.

Thanking you again for having been our guest at the hotel and the entire team joins me in looking forward to the pleasure of welcoming you back amongst us some time soon.

Best regards,

Fadi Akeel
Director of Food & Beverage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Very nice hotel with beautiful rooms and EXCELLENT service. Food is very good and surprisingly not outrageously expensive 24/7. The negative is the location is completely isolated. You're a 8-10 minute taxi ride to hotspots. There's a pretty cool Beer Hall not too far from the place - definitely go for any sports matches. Very friendly staff.

  • Stayed October 2014, traveled solo
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt Hotels Ba... H, Director of Food & Beverage at Hyatt Regency Baku, responded to this review, 4 weeks ago
Greetings from Azerbaijan and thank you for having been our guest at Hyatt Regency Baku on your recent travel to the city and taking the time to give us your feedback.

We are delighted that you have enjoyed your stay with us and that our food and service on offer have met with your satisfaction, the team is also grateful for your generous endorsement as it will serve as a further source of inspiration to aim for even higher standards of hospitality excellence.

Thanking you again for having been our guest at the hotel and the entire team joins me in looking forward to the pleasure of welcoming you back amongst us some time soon.

Best regards,

Fadi Akeel
Director of Food & Beverage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 14, 2014

I stayed in HR Baku for 2 nights. Hotel has everything a business traveler may need. Guestrooms are very spacious. The bed and the pillows were one of the most comfortable I've ever slept on.
Stayed at Regency Club room. Unlike most Hyatt hotels you get to eat full buffet breakfast in Medzo restaurant rather than light breakfast in Regency Club which was great. Early evening hours Regency Club lounge still serves finger food salads wine etc.. Food in main restaurant Medzo was delicious. But service and genuine hospitality is what impressed me the most. I would definetely recommend this hotel.

  • Stayed November 2014, traveled on business
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt Hotels Ba... H, Director of Food & Beverage at Hyatt Regency Baku, responded to this review, 5 weeks ago
Greetings from Azerbaijan and thank you for having been our guest at Hyatt Regency Baku on your recent travel to the city and taking the time to give us your feedback.

It was a great pleasure to have you as our guest recently and to look after you in this while. We are grateful for your feedback as it will serve as a further source of inspiration for all of us to aim for even higher standards of hospitality excellence.

Thanking you again for having been our guest at the hotel and the entire team joins me in looking forward to the pleasure of welcoming you back amongst us some time soon.

Best regards,

Fadi Akeel
Director of Food & Beverage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 14, 2014

I stayed here for two weeks and was very happy with the services and the staff. Despite language problem at times they were always helpful and courteous. Food is excellent, I loved the confectioneries. The gym and the aerobic sessions were delightful. I am in to fitness, so I went to the gym every day and to the pool. I will stay here again if I visit Baku next.

Room Tip: Choose the rooms facing away from the main road as they are quieter and also on the second floor and...
See more room tips
  • Stayed November 2014, traveled solo
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt Hotels Ba... H, Director of Food & Beverage at Hyatt Regency Baku, responded to this review, 5 weeks ago
Greetings from Azerbaijan and thank you for having been our guest at Hyatt Regency Baku on your recent travel to the city and taking the time to give us your feedback.

It was a great pleasure to have you as our guest recently and to look after you in this while. We are delighted to learn that you have enjoyed your stay with us and that you have found Club Armaiti to be most useful, Our team at culinary division are also grateful for your feedback as it will serve as a further source of inspiration for all of us to aim for even higher standards of hospitality excellence.

Thanking you again for having been our guest at the hotel and the entire team joins me in looking forward to the pleasure of welcoming you back amongst us some time soon.

Best regards,

Fadi Akeel
Director of Food & Beverage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 9, 2014

We stayed at the Hyatt Regency Baku and were pleased with the service and the breakfast. Syafiga of reception and club lounge, Aleksandr the bell boy, Mr Rashad the assistant manager and Zarifa Front desk manager are all to be commended for their excellent service and for making our stay pleasant. The food both on the club floor and the breakfast were delicious. Rooms were big and Hyatt Regency Baku is the best Hyatt Regency we have stayed in.

  • Stayed October 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyatt Hotels Ba... H, Director of Food & Beverage at Hyatt Regency Baku, responded to this review, November 10, 2014
Greetings from Azerbaijan and thank you for having been our guest at Hyatt Regency Baku on your recent travel to the city and taking the time to give us your feedback.

It was a great pleasure to have you as our guest recently and to look after you in this while. We are grateful for your feedback as it will serve as a further source of inspiration for all of us to aim for even higher standards of hospitality excellence.

Thanking you again for having been our guest at the hotel and the entire team joins me in looking forward to the pleasure of welcoming you back amongst us some time soon.

Best regards,

Fadi Akeel
Director of Food & Beverage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Baku

Address: 1033 Izmir Street, Baku 370065, Azerbaijan (Formerly Park Hyatt Baku)
Phone Number:
Location: Azerbaijan > Absheron Region > Baku
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#7 Business Hotel in Baku
#8 Luxury Hotel in Baku
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hyatt Regency Baku 4.5*
Number of rooms: 159
Reservation Options:
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Also Known As:
Park Hyatt Baku Hotel Baku
Hyatt Baku
Baku Hyatt

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