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“Close to city center, not a five star hotel as it is rated but four may be” 3 of 5 stars
Review of Sapphire Hotel Baku

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Sapphire Hotel Baku
5.0 of 5 Hotel   |   Samed Vurgun Street 23, Baku AZ1095, Azerbaijan   |  
Hotel amenities
Ranked #24 of 92 Hotels in Baku
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
“Close to city center, not a five star hotel as it is rated but four may be”
3 of 5 stars Reviewed March 9, 2013

The hotel is five star hotel but does not comply with five star requirements but four star may be. It will not be my choice again if I ever go back to Baku. Despite I was pleased with the cleanliness and the staff's willingness to assist you I was not pleased with the breakfast quality especially. I did not dine there so I can not comment on the food served for lunch and dinner. The best thing about this hotel is that it is located in the center of the city and walking distance to city's most attractions and main shopping streets. Azerbaijan money is a valuable money and it is expensive to stay in this hotel for three days but pay 500 Manat which is approximately 650 USD for B&B.

  • Stayed February 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

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30 reviews from our community

Traveler rating
    7
    15
    7
    1
    0
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22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
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English first
USA
Top Contributor
117 reviews 117 reviews
15 hotel reviews
Reviews in 41 cities Reviews in 41 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 26, 2013

Not 5 star high end but clean, decent, close to business area and walking distance from the Old City and Caspian sea. Service spotty but for the price I am happy and will return here next trip. Restaurant not exciting but better than I expected. Plenty of options to walk to anyway and safe city at night.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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1 review
4 of 5 stars Reviewed January 18, 2013

Room: aircon device is so ultra noisy, so it makes crazy, not fine for sleeping. Phone is wireless, but was not charged))) I called from the bath room... I waited for several minutes, but nobody is at reception! I happened twice... Internet wifi does not work well, I had to use the temporary network, which is low level signal, my iPhone did not catch it...

Generally speaking: good location, good room, minor things which are not expected in 5star hotel, people are friendly, recommended for price/location wise

Stayed January 2013, traveled on business
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 30, 2012

The staff have a very limited use of the english language, and ignored repeatedly the "Do Not Disturb" sign, only to check the mini bar (which was not a single time refilled after first use). The restaurant did not serve any desert even though they were on the menu. The rooms are beautiful and the neighbourhood is very nice and convenient, but it does not excuse the poor service.

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brasov, Romania
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 11, 2012

Clean comfortable and quiet hotel right in the heart of Baku. Rooms are smart and spacious. Good service - the breakfast is good and served by a very cheerful waitress! Surrounded by good bars and tea houses - the shopping area is 2 mins walk.

Room Tip: the junior suites are huge!!
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  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sapphire Hotel Baku

Address: Samed Vurgun Street 23, Baku AZ1095, Azerbaijan
Location: Azerbaijan > Absheron Region > Baku
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #24 of 92 Hotels in Baku
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sapphire Hotel Baku 5*
Number of rooms: 30
Official Description (provided by the hotel):
With its central location, Sapphire Hotel Baku is within easy reach of most tourist attractions and business addresses in Baku. The Sapphire Hotel Baku boasts a convenient location with modern amenities in every guestroom and superb service. Each guestroom is tastefully appointed with non smoking rooms, air conditioning, hair dryer, television, shower, satellite/cable TV, free internet connection. Hotel facilities offered at this Baku accommodation include 24hr room service, elevator, bar/pub, laundry service/dry cleaning, car rent meeting facilities, and restaurant. The hotel creates a balance of rich culture and modern convenience to ensure you a memorable stay. Sapphire Hotel’s accommodation contains all of the facilities and conveniences you would expect from a hotel in its class. Modern comfort and convenience are seamlessly combined to ensure the guests' satisfaction. ... more   less 
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