I look for three things in a hotel: is it clean, is the hot water adequate, is the staff engaged. Unfortunately, this property barely crossed the line in all three categories.
While not as bad as some other reviews suggest, cleanliness is of the "lick and a promise" level. Dust in corners and all level surfaces, crumbs of various origin on floor margins, found a foreign hair when I showered.
Hot water is solar, and after night, seems to be limited at time of highest demand (morning, when all are showering). Shower barely remained warm.
Staff peremptory, and when the Vietnamese friend I was traveling with was suddenly called home, they were of no help to me (I speak no Vietnamese) in getting to the bus (already booked) to my next destination. Didn't know if bus company would pick me up at hotel, wouldn't call for me, etc. Luckily, my friend was able to talk me through the process on the phone. On the other hand, we arrived at 0430, and when staff came on duty, I gave them my cell and asked to be called as soon as a room became available, which they did.
Breakfast buffet barely adequate . . . No condiments available for congee, had to use egg station's soy sauce for dishes (none on tables), no spoons available for 5 minutes.
Traffic noise bad if you are sensitive.
On the + side, location is very good, and view from sea-side balcony beautiful. If only there had been chairs, or a door wide enough to move one from the room through.
- Also Known As:
- Phu Quy 2 Hotel Nha Trang
- Phu Quy 2 Nha Trang
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