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“Fantastic, restful stay.” 5 of 5 stars
Review of Evason Ana Mandara Nha Trang

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Evason Ana Mandara Nha Trang
5.0 of 5 Resort   |   Beachside Tran Phu Boulevard | Khanh Hoa, Nha Trang, Vietnam   |  
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Ranked #2 of 117 Hotels in Nha Trang
Melbourne
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Fantastic, restful stay.”
5 of 5 stars Reviewed September 18, 2013

Resort exceeded expectation.
Weather was great.
Staff treated us like royalty. Thank you to Lam (skinny mushroom!) for exceptional customer service.You gave us valuable advice on what to see & do in Nha Trang.
Thanks for arranging a memorable photo tour with Thiery Beyne.

Room Tip: Room 306 excellent beachfront villa
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fernando A, General Manager at Evason Ana Mandara Nha Trang, responded to this review, September 22, 2013
Dear Annalom,

Thank you so much for your perfect score given to us here. We are indeed delighted that you were made to feel like royalty. In a way you are, as "the guest is King, or Queen with us".

I will personally pass on your message to Lam. Please do visit us again in the near future. You will always be very welcomed to your "castle" in Nha Trang.

Warm regards,

Fernando Arroyo F.
General Manager
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788 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (151)
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English first
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 12, 2013 via mobile

This is my 6 times returning back to Ana Mandara nha trang! Overall I still love the resort great location, beautiful garden and magnificent private beach and would come back! My room was an ocean view room 210 near the spa, I got both noises from the traffic, music playing from near by disco club and the little kid playing right next to my room at 10 pm!
Very inconsistent in services - one day we got a great bartender and the next day we got a shot tempered, stress head who just have no customer service skills whatsoever. Some of small gestures like afternoon tea offering at the room is no longer available! It's small but a kind of nice! Buffet breakfast is no longer as wonderful as I rmembered - it's still really nice! No more champagne offering, noodle soup waiter was checking his mobile regularly during service, staffs were just having private conversations.
overall, I will still return and love the resort

  • Stayed September 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fernando A, General Manager at Evason Ana Mandara Nha Trang, responded to this review, September 22, 2013
Dear t2lae,

First of all, let me start by thanking you for your loyal patronage. We love having repeat guests and welcoming them time and again at Evason Ana Mandara.

In addition, thank you as well for your feedback and your honest comments. There are a few things that have changed since your before-to-last visit, the same that were modified even before my arrival. Your points are well taken and will be seriously considered. As per the disparity in service, I agree with you that it is something that should not had happened regardless of any change of policies. Please rest assured that this will be rectified.

We all here, and me in particular, are looking forward to your next visit to your home in Nha Trang. Please do feel free to contact me directly should you need any assistance with your future bookings here with us, or at any of our sister Six Senses properties.

Warm regards,

Fernando Arroyo F.
General Manager
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Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 1, 2013 via mobile

This was our second time staying at Evason ana Mandara and once agin it was just bliss, we stayed for 5 night and were so sad to leave. The staff at evason also the rooms and gardens are just First Class. After we left we went to Hoi and stayed at another resort and it showed us what difference was between 5 star resorts can be, and evason in first class and we will return for a third time one day! The staff always greet you with a smile and a loving xin choa and are always interest in where u are from and speak very good English as I believe most are sent to school by the resort which is good for them. Sang and chau from the bar service were just great fun to learn about there lives and families and experiences. Evason is just the best and hope they keep that standard up and grow with the growing little town of Nha trang

Stayed August 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fernando A, General Manager at Evason Ana Mandara Nha Trang, responded to this review, September 9, 2013
Dear Nick P,

It has been a joy to read your review. Thank you for your high praises and for recognizing the amazing job our Hosts do in making everyone feel really welcomed and at home. I have personally passed your comments to Sang and Chau at the bar.

We shall await then for your third visit, the same that we hope will be sometime soon. Until then, best wishes to you both from all of us here at Evason Ana Mandara.

Warm regards,

Fernando Arroyo F.
General Manager
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Sydney, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 18, 2013

Three days at Evason Ana Mandara Nha Trang was like visiting heaven. The experience was out of this world. Starting with a wonderful greeting by Fernando complete with Frozen Passionfruit.
The property was in a wonderful situation right on the beach, our bungalow was comfortable with every amenity. The food marvellous and our dietary requirements were always prempted.. A very relaxing resort with wonderful Beach Barbecue..great breakfasts and all terrific Staff. Next time we will stay longer..

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fernando A, General Manager at Evason Ana Mandara Nha Trang, responded to this review, August 24, 2013
Dear Sam B,

I am delighted to read that you are already talking about a "next time", and for sure will have to be longer so that you may really benefit from all the wonderful things we have to offer here.

Thank you very much for your complimenting comments about our beautiful resort, facilities and our food, but most importantly our people. We are really happy to learn that you had a most enjoyable time here.

We are already looking forward to your "next time" hoping it will take place in a near future.

Warm regards,

Fernando Arroyo F.
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portsmouth, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 17, 2013

we spent 4 days at this wonderful hotel in Aug 2013.
The rooms are private quet, clean and well serviced , the private outside huge bath a delight.
A step away from the private beach always a tenptation.Private security creates a sence of total safety in the frenetic atmosphere in urban Vietnam.
the staff were friendly and efficient
The amazing quality of the food was a revelation.
I can only reccommend this to allcomers

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fernando A, General Manager at Evason Ana Mandara Nha Trang, responded to this review, August 22, 2013
Dear nigel b,

Thank you for your wonderful comments. The recipe for our amazing food: nothing but the freshest of ingredients sourced as locally as possible, cooked by professionals, and a generous amount of TLC.

We are so delighted you enjoyed everything about your stay with us, specially our Hosts, and hope that you will be able to repeat your trip of a lifetime and visit us again. We shall be looking forward to welcoming you back. Until then,

Warm regards,

Fernando Arroyo F.
General Manager
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Senior Contributor
30 reviews 30 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 16, 2013 via mobile

This is a 4th time we have stayed at Ana Mandara, I really don't have anything to say, but what a wonderful and friendly resort it is. All the staff members remembered us from our previous time, great room Fabulous Breakfast Buffett everything is cooked on the spot therefore very fresh. We had a seafacing room which was beautiful, every time we opened up the curtains all we could see was a beautiful blue watered beach, it was absolutely Paradise, we will be returning again and again. I highly recommend this beachfront resort. The staff wonderful, friendly, and always which a Big Smile.

Stayed August 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fernando A, General Manager at Evason Ana Mandara Nha Trang, responded to this review, August 22, 2013
Dear Pauljd57,

Already looking forward to your fifth visit!. Thank you so much for your kind review and specially for recognizing our Hosts (staff), the best in the world, where smile is their middle name.

Thank you also for mentioning the freshness of our food as that is one of the big components of the Six Senses Brand. Fresh, local produce and ingredients to render our food wholesome and delicious.

Until next time when you visit your Nha Trang home once more.

Warm regards,

Fernando Arroyo F.
General Manager
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Brisbane
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed August 14, 2013

To the staff at Evason Ana Mandara Nha Trang. Thank you again for a memorable stay at your beautiful property. You are the only hotel that actually takes an interest in repeat visits with management taking the time to come and say a personal hello. These personal touches are what sets the service apart from the others. We were originally booked into two units just back from the beach, with uninterrupted sea views and we were more than happy. After a few days, you had a vacancy come up in the sea front units so kindly moved us to them. This was a new experience for us and greatly appreciated. Congratulation again on you delightful breakfasts, meals and service. Your beach front location in Nha Trang is without comparison and so convenient to the action. Thanks again for a memorable visit, we have recommended you to our daughter and partner who anticipate a visit in November 13. Again, a sincere than you for a lovely second visit. Hope to see you again next year. Regards G & E Elder

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fernando A, General Manager at Evason Ana Mandara Nha Trang, responded to this review, August 17, 2013
Dear Mr. and Mrs. Elder,

It is us who thank you for your patronage and for choosing us a second time. We are so glad we were able to make your return visit memorable. Thank you in particular for recognizing our Hosts (staff) and the heart-felt service they provide.

We are also delighted to know that you daughter and partner will be coming in November. Already looking forward to welcoming them. Please do not hesitate to contact me directly should I be of any assistance with their booking.

And we will also be looking forward to your third visit, the same that we trust will be in a near future. Until then, all the best to you both.

Warm regards,

Fernando Arroyo F.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Evason Ana Mandara Nha Trang

Address: Beachside Tran Phu Boulevard | Khanh Hoa, Nha Trang, Vietnam
Phone Number:
Location: Vietnam > Khanh Hoa Province > Nha Trang
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#1 Spa Hotel in Nha Trang
#1 Family Hotel in Nha Trang
#2 On the Beach Hotel in Nha Trang
#2 Romantic Hotel in Nha Trang
#2 Luxury Hotel in Nha Trang
#2 Top resorts Hotel in Nha Trang
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Evason Ana Mandara Nha Trang 5*
Number of rooms: 74
Official Description (provided by the hotel):
Evason Ana Mandara is NhaTrang’s only beachfront resort. Its 74 accommodations in semi-detached garden villas, many with breath-taking views across the bay, offer classic Vietnamese touches. Dining choices include local, regional and international cuisine, with a selection of dishes that provide endless culinary experiences. The resort features an interesting blend of classic regional Vietnamese cooking with contemporary fusion. Most ingredients are sourced from local markets and rural Vietnam.The Six Senses Spa presents a Vietnamese experience of specialty treatments together with an extensive menu of traditional therapies that provide a truly relaxing and revitalizing experience to rejuvenate the senses. Skilled therapists create sensory journeys, with a medley of holistic wellness and pampering treatments. These include beauty services, manicure-pedicure and foot reflexology, using only natural products.Evason Ana Mandara is not only the perfect location for relaxation and tranquillity but the family-friendly resort also offers a diverse range of excursions and experiences to ensure that guests have an unforgettable stay. There is on-site tennis, the Kid’s Club, beach volleyball, and a water-activity centre, plus a PADI Dive Centre and a wide variation of dive excursions. In addition to being a perfect setting for weddings, there is a dedicated conferencing facility. ... more   less 
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Also Known As:
Evason Ana Mandara Nha Trang Hotel Nha Trang
Evason Ana Mandara Hotel
Hotel Evason Ana Mandara

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