Could not fault the pickup from the airport through to arriving at our room. First class.
Even though the Hotel has very few customers at this time of the year there is no skimping on service, as Singapore etc. would do. The food excellent with Asian very good, and for my Western tastes the roast turkey, leg of lamb, all excellent even if a bit lonely for a roast spud. After 5 days still plenty of choice for the family with a daily hidden gem. Produce fresh and plentiful, no part empty food containers in this place.
Kids activities a highlight, from the beach to amusements( unlimited Dodgems very popular), and Water Park great fun. Note, the park has only hour sessions for each ride, but once you learn the rotation, just go with the flow.
The catering, reception, and cleaning staff all brilliant. Friendly, real, and can't do enough. Shame they are let down by the transport staff, an unfriendly un helpful mob who seem put out whenever reception asks for their service. They will sit under the trees in the groups not moving until absolutely asked. Should get rid of the lot of them, and put in people wanting to work and there are millions of friendly poor folk in Vietnam that would kill for their jobs. The only part of the Hotel not pulling their weight in what looks like trying times for tourism.
The Russian tourists, a real laugh. Ill educated and no manners, grunt at the staff, no eye contact, no thanks, and never a smile on their dial. What a grim mob. Don't get between them and the food, and interesting to watch them bully the smaller Asians at the pool over seating, or pool toys. Guess Nha Trang is to Russians, as Bali is to Aussies, and attitude and manners towards the locals has some similarities.
The kids(10 and 11) have had a ball, and we have too. The place really is a Pearl.
A big thanks to all the Vietnamese staff, a really beautiful, and very efficient mob. Tuk Tuk staff go and get a job you like.
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- Also Known As:
- Vinpearl Resort Nha Trang Hotel Nha Trang
- Vinpearl Hotel Nha Trang
- Nha Trang Vinpearl