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“Wow” 5 of 5 stars
Review of Vinpearl Luxury Nha Trang

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Vinpearl Luxury Nha Trang
5.0 of 5 Hotel   |   Hon Tre Island, Vinh Nguyen, Nha Trang 084, Vietnam   |  
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Hotel amenities
Ranked #7 of 117 Hotels in Nha Trang
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Wow”
5 of 5 stars Reviewed October 3, 2012 via mobile

Wow, was the first word out of mine and my wife's mouth when we where ushered to the private yacht on the mainland before being taken over to the resort, and from that moment the wows continued. The resort was beautiful and well presented in every possible way.

The staff could not of been more helpful and where more then happy to answer any question and help in any possible way. The rooms where wonderful and the pool was amazing.

After staying in other high end resorts, Vinpearl luxury would have to be the pinnacle and I would not hesitate in recommending this resort to anyone and the wife and I are about to book again next year with freinds.

You will not regret your stay if you are after relaxation and value for money.

10/10

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VinpearlManager, General Manager at Vinpearl Luxury Nha Trang, responded to this review, October 7, 2012
Dear SVEN83,

Thank you so much for the lovely comments and we are very happy to hear that you enjoy your moment here at Vinpearl Luxury Nha Trang. We are always want to treat all our guest as a King and Queen so that they always remember us and return or even make us as their second home. We do hope you share your experience with your relatives & friends and from the whole family of Vinpearl Luxury Nha Trang, we wish to serve you again in the future.

Take care and best regards.

The Hotel Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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172 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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  • English first
  • French first
  • German first
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English first
Cedar Park, Texas
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed August 20, 2012

In this review I want to try give everyone a clear picture of what this resort is and isn't. It seems there is large time gaps between reviews on this resort so I hope to fill in some of the gaps. I booked this place based on the limited reviews in Trip Advisor and pictures. My wife and I were in Vietnam to reunite with her family. She left Vietnam as many did on a boat years ago at 3 yrs of age. This was her return to her homeland after 33 yrs, we were looking for a place to relax on the tail end of our emotional visit. First the good, the place is new so everything is very up to date and modern. WiFi signal is good throughout resort, including beach. Transport to the resort from the airport was smooth. They had a sign with our name on it right as we walked downstairs before we even gathered our luggage. They drove us to the resort in a new Mercedes van. They drop you off at a nice reception area before putting you in a boat over to the island. We had a small problem here which I will cover later. They got us over to the island and into our room in less than 45 mins. The rooms are very nice. Bed and bedding is fabulous. We had a beachfront room which I think is the only way to go if you book this resort. The beach was amazing, water is calm, clear and sand was soft and clean. There were few folks hanging around the beach during the day. You would see all these people at breakfast and dinner and wonder where they went during the day (after getting around it was clear they went to amusement and waterpark all day). As a guest you full access to the amusement park and waterpark. Both my wife and I were very impressed with these places. If you have kids then this will be a big plus for you. You also have access to the gondola ride back to the mainland of Nha Trang, it takes 12 mins. It’s fun, free (included) and on very easy to jump on. You can grab a taxi from there into the center of town. We went our second day and looked around, had a great lunch as well as picked up some beer, Cokes, and Rum from a store in town. It was relatively cheap $30 US for Bacardi and Cokes and beers. Enough for a couple of days hanging at the beach. The staff is great, you can tell they are trying hard to make sure you are taken of. The not so good or at least worth mentioning. The staff for the most part knows English fairly well, but don’t assume they know exactly what you’re asking them even though they act like they do. Food, you get breakfast buffet every morning. It’s actually very good with a good mix of local foods and western options. The problem is with dinners and lunch. Breakfast is the only thing covered in the daily room charge. You have the option to eat there or off-site in the afternoons and evenings. The buffet is okay, but certainly not up to a 5 star level. Given that you end up paying around $35 US per person and $10 US a glass of wine it’s just not that good. I’ve had far superior dinner buffet options at upper end all inclusive resorts in Mexico and those were included. Giving the daily rate we paid it just seems to me that it should have been better and for sure should have been included. We eat one night at the Vietnamese restaurant and were pleased with what we had. The only real problem encountered during our time there was upon check in. They didn’t acknowledge the package I booked, which included a couples massage and one set dinner at the Vietnamese restaurant. They had me down for breakfast only and despite me pulling my laptop out of my backpack to show them screen shoots of their own package from their website I still had to forward back to the manager their own confirmation email to remedy the situation. It was all worked out by the end of the evening, but it really put us off having to get into a minor confrontation just getting checked in. It was obvious to me they really didn’t understand what their own website is offering. Also, the resort was 95% families. Being a couple we were very much the exception. Again, no one was really on the beach so it didn’t bother us, but any time spent in the dining area you certainly know they are there. There really is no way to have a quiet dinner without leaving the main dining area. All and all we were pleased with our stay. We quickly moved past our minor check in issue and enjoyed our time. The beach and staff were great and really set the place apart.

Room Tip: Beachfront is only way to go
See more room tips
  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VinpearlManager, General Manager at Vinpearl Luxury Nha Trang, responded to this review, September 22, 2012
Dear MakoAus,

Many thanks for your sincere feedback and it was a pleasure talking to both of you during your stay with us. Again we would like to apologize for your less expectation on our services and rest ensure that we in Vinpearl will continously improving our level of service.

Thank you and best regards,

The Hotel Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 30, 2012 via mobile

we are currently staying here and we love it!!!!!
i had misbooked my flight to danang and was in great panic.the staff quickly took care of the situation and arranged us to stay at danag vinpearl for the night of our arrival.they also had arranged us a flight to nha trang the following morning!they even haf diapers prepared for us when i had informed them that we forgot to pack them.
When we finally arrived at our destination,vinpearl luxury,they warmly welcomed us and they are still taking good care of us.
I had originally paid for a late chech out but due to MY fault of misbooking of flight i will have to check out early in the morning.they offered that they will not charge us for the late check out ,in which terms it does make sense but if you must think about the terms of condition they really didnt have to because it was not their fault.another great thing is they had arranged our luggage to be taken care of at danag vinpearl.this is great since we are travelling with two children and the flight gap is near 12hours!
We will be staying here for another couple of days and we are looking foward to every moment of it!!!
We also plan to come back for christmas and when we do ~i am sure we will be satisfied!

let me inform you that the prices of food and spa is not overpriced as you would expect it to be at 5star hotels.maybe it is because i had stayed at the six sences last year where the prices were just ridiculous.
Although it would be nice to see a beach front bbq dinner menu when i return for the beach here is beautiful with crystal clear water and soft powdery sands, you wouldnt want to leave it cuz it is dinner time.just a thought!

  • Stayed August 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VinpearlManager, General Manager at Vinpearl Luxury Nha Trang, responded to this review, August 10, 2012
Dear Annakimchi,

Thank you so much for the lovely comments and we are very happy to hear that you enjoy your moment here at Vinpearl Luxury Nha Trang. We do hope you share your experience with your relatives & friends and from the whole family of Vinpearl Luxury Nha Trang, we wish to serve you again in the near future.

Take care and best regards.

General Manager - Vinpearl Luxury Nha Trang.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 18, 2012

The rooms are amazing! We really felt in a 6 star, and were treated like vips from check in to check out! The choice at the buffet is unbelievable, and the food in abundance. The beach is amazing and the sea crystal clear. We really enjoyed every minute of it. We thought that another hotel was the highlight of our honeymoon but it was before experiencing vinpearl luxury!!! They even checked us in at the airport for our next flight... While we were having a coffee!!!! So much more we want to tell on this hotel, but you've really got to experience it. Thanks to all the staff for making our honeymoon so special.

  • Stayed May 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VinpearlManager, General Manager at Vinpearl Luxury Nha Trang, responded to this review, May 18, 2012
Dear guest,

We are pleased to hear that you enjoy your once in a life time honeymoon moment with us at Vinpearl Luxury Nha Trang. We do hope you will return for your 1st anniversary and all of us here are looking forward to welcome you back again soon.

Take care and best regards.

General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, Australia
Top Contributor
66 reviews 66 reviews
18 hotel reviews
Reviews in 26 cities Reviews in 26 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed April 29, 2012

This place makes you feel like royalty. From the moment we stepped off the plane till we got back on it again we could find no fault. Lovely beach, gorgeous pool area, rooms are large and beautifully decorated with everything you could want. All meals are included and meals are amazing. If you can't find what you like to eat they will cook whatever you want. It doesn't come better than that. There is an amusement park at the Vinpearl Resort (over the hill) but if the Vinpearl Luxury is your kind of hotel you probably won't bother unless you have kids and honestly this is not the place for them. Will definitely return. Make sure you book Vinpearl Luxury not Vinpearl Resort.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VinpearlManager, General Manager at Vinpearl Luxury Nha Trang, responded to this review, May 1, 2012
Dear Guest,

Thank you so much for the lovely comments and we are very happy to hear that you enjoy your moment here at Vinpearl Luxury Nha Trang. We are always want to treat all our guest as a King and Queen so that they always remember us and return or even make us as their second home. We do hope you share your experience with your relatives & friends and from the whole family of Vinpearl Luxury Nha Trang, we wish to serve you again in the future.

Take care and best regards.

General Manager on behalf of all staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 12, 2012

Stay in Nha Trang at the Novotel, and then later moving over to Vinpearl Luxury resort.
We caught the speed boat across (although Cable Cart was the other option), stayed 3 nights poolside room view, everything is covered from transport to 3 meals per day, lunch breakfast and dinner. Heaps of delicious food, sometime too much food I'm afraid. Theme park and Water Park and everything for entertainment on the island was all covered in the cost. I manage to use the Gym while I'm there, pretty strange setup though. Use the pool a couple of times; the water was pretty cold.
Overall we had a lovely time here, highly recommended.

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VinpearlManager, General Manager at Vinpearl Luxury Nha Trang, responded to this review, April 13, 2012
We are pleased to receive your positive feedback and happy to hear that you had enjoyed your stay with us. We will inform the related departments on your comments and we hope to welcome you back again in the future.

Take care and best regards.

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
189 helpful votes 189 helpful votes
5 of 5 stars Reviewed April 10, 2012

We stayed at the Vinpearl Luxury resort for 3 nights. The property was lovely and appropriately lit. We had a pool villa, which was well-appointed and spacious. At the outset, I was not thrilled to have full-board at a buffet, but I have to say the food was excellent and we did not tire of it. The luxury pool was stunning. My 10-year old loved the water park. My son and I took a Vietnamese cooking class with the Executive Chef, who was trained in France. It was a fabulous experience and I highly recommend the class. It was personal and he spent 2 hours showing us the various techniques. The spa was very cost-effective. My husband loved the massage and my daughter had a pedicure for $7. We made some suggestions to the manager to make it easier for guests in the Luxury resort to rent jet skis and kayaks and to have a locker in the water park. Overall, it was wonderful and very cost-effective when you consider that you get 3 gourmet meals included in the price of the room. Leslie

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Vinpearl Luxury Nha Trang

Address: Hon Tre Island, Vinh Nguyen, Nha Trang 084, Vietnam
Phone Number:
Location: Vietnam > Khanh Hoa Province > Nha Trang
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 117 Hotels in Nha Trang
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Vinpearl Luxury Nha Trang 5*
Number of rooms: 84
Official Description (provided by the hotel):
This lush hotel consists of 84 luxurious villas with facilities that warrant its 5 + star standard. The hotel architecture boasts an eclectic mix of contemporary design and old-world charm inspired by Indochinese architectural features from the early twentieth century. What’s more, all the rooms in this exclusive resort overlook the ocean and the main pool, with vast open spaces of fresh green and untouched nature right at your doorstep. You will enjoy absolute relaxation on these exquisite room balconies, taking in the fresh air that surrounds you in abundance and even welcoming the first rays of the crimson dawn. The hotel’s interiors are steeped in luxury with carefully designed features all tailored to make you feel that you are indeed in the resort paradise of your dreams! ... more   less 
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