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“What an absolute rip off” 1 of 5 stars
Review of Memory Nha Trang Hotel

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Memory Nha Trang Hotel
3.0 of 5 Hotel   |   28A Bac Son, Vinh Hai, Nha Trang, Vietnam   |  
Hotel amenities
Ranked #87 of 117 Hotels in Nha Trang
Muscat, Oman
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“What an absolute rip off”
1 of 5 stars Reviewed December 20, 2010 via mobile

I arrived 3 hours ago and am desperately trying to get a refund and go somewhere else. Talk about false advertising!! Restaurant and bar/ coffee bar r closed. No tour desk no mini bar. Pool furniture packed away and pool looks unmaintained Noone speaks English and they just tried to charge me 35000 CBS for a FREE map. What a dump!

  • Stayed December 2010
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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14 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    2 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Date | Rating
  • English first
  • Russian first
  • Any
English first
Galway, Ireland
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 6, 2010

My boyfriend and I were appauled when we arrived at this hotel in July 2010. Firstly , this hotel is WAY off the beaten track and miles from all the hussle and bussle of central Nha Trang!!
The hotel's main website is extremely mis-leading, one could say 'false advertising'
We had emailed the hotel to pre book and informed them we would be arriving at 6am. However on arrival we were told there were NO rooms available until someone checked-out. Totally unprofessional and unacceptable. We were extremely tired after our 12 hr bus journey from Hue. We proceeded to wait and eventually we were checked at 1.45 pm. If we had had been previously informed of this matter obviously we would have resided elsewhere. During our almost 7HR WAIT, we were NEVER offered even a drink nor food as some sort of consolation. We are still appauled at the lack of common courtesy at this hotel. It was the worst hotel we stayed in during of 3wk tour of Vietnam.... Stay well clear!

  • Stayed July 2010, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Memory Nha Trang Hotel

Address: 28A Bac Son, Vinh Hai, Nha Trang, Vietnam
Location: Vietnam > Khanh Hoa Province > Nha Trang
Amenities:
Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
Ranked #87 of 117 Hotels in Nha Trang
Price Range (Based on Average Rates): $
Hotel Class:3 star — Memory Nha Trang Hotel 3*
Number of rooms: 55
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