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“Very noisy..bad value” 1 of 5 stars
Review of CR Hotel

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CR Hotel
2.5 of 5 Small Hotel   |   4M Quan Tran, Hung Vuong St, Nha Trang, Vietnam (Formerly Thang Bom Hotel)   |  
Hotel amenities
Ranked #14 of 209 Nha Trang B&B and Inns
Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
“Very noisy..bad value”
1 of 5 stars Reviewed November 23, 2012

There was very loud construction that started early 7 am in the morning so i was waken up by noised and no apology from the hotel. Also in front of the hotel there was small market started super early very noisy and messy. Service and breakfast wasn't good at all, Nothing special here accept location 5 mins walk to beach. There are so many better places for same price.. go elsewhere!! would never recommend..

  • Stayed November 2012, traveled solo
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
boydkny79, General Manager at CR Hotel, responded to this review, January 21, 2013
Near our hotel have 2 constructons, it will be finish in the end of January 2013. We terrible sorry about that trouble. Thanks for your stay at our hotel. Hope to see you next time.

Tam, Ngo

Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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91 reviews from our community

Traveler rating
    36
    38
    7
    2
    8
See reviews for
5
38
13
Business
0
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Norwegian first
  • Russian first
  • Spanish first
  • Any
English first
London, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed November 14, 2012

We stayed here for two nights on a recommendation but we were very disappointed. Room was very clean and modern but no breakfast included at the moment.. I will say that the housekeeping ladies was very extremely helpful, friendly and done good job..hotel was very clean but the rest of the front desk staff didn't seem to want to help or smile to you all. ( always face to PC.. also the owner have seem a bit too cold to the guest..didn't say hello at all).We were staying 6 nights but opted to moved to Beach Hotel after only one night. No excuse for the poor customer service from the some Vietnamese staff and management. The rates are cheap but there is so much competition that you would have to be able to find something better; hotels are everywhere with better customer care and friendly owner.. Stay elsewhere!!

  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
boydkny79, General Manager at CR Hotel, responded to this review, January 21, 2013
Many thanks for your comment.First, I want to apologize you about that problem. Now our staffs were trained well. I'm sure that all staffs service with smile and speak good English also. Hope to see you next time with better services.

Best Regards

Tam, Ngo.

Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Antigua, Guatemala
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 28, 2012

Stayed here for two nights only wish we could of stayed for longer. Beautiful rooms with comfy beds .
Staff are great and so helpful, would recommend this place to anyone.
Great location also, what more can you ask for!!
Stay here!!!

Room Tip: All rooms are lovely, we got the smallest and it was great! Had a peek at the ones with a balcony an...
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
boydkny79, General Manager at CR Hotel, responded to this review, January 21, 2013
Many thanks for your reviews. Hope to see you next time.

Best Regards.

Tam, Ngo.

Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berlin, Germany
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 16, 2012

As an other review explains, it is a little tricky to find but as you get it you will like it. We asked for a room and got the different categories showed. for us the standard double was the one - we asked and got an even better price than the offered one (10$ for the room). rooms are new, clean and bright. Staff is very friendly and helpful. hotel is located at one end of the hung vuong street near to street food and dive centers and two streets away from the beach.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThangBom-GM, General Manager at CR Hotel, responded to this review, February 13, 2013
Dear Henryk W,

Thank you for staying at Thang Bom hotel during your visit through Vietnam and thank you for your fabulous review, it was great to hear that.
We certainly look forward to welcoming you back to the hotel again in the near future.

With Kind Regards,
Tam Ngo.
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 28, 2012

WARNING! The address on the confirmation email is incorrect. The hotel has moved and the actual address is 4M Quan Trang, Hung Vuong. If you are arriving by bus most will drop you on Hung Vuong, Quan Trang is a side street just off this road. This is very close, do not be conned into getting a taxi twice round the block like we did!

When we finally arrived the young, giggly staff, with very limited English didn't recognise the name of their hotel or their old address and tried to send us away. After reminding the staff of the name of their hostel, they finally agreed. TIP - as we read on a previous comment, if you arrive in the morning your room will not be ready but they will offer you a free upgrade if you are persistent and ask nicely!

The hotel it's self if well located about 3 minutes from the beach, clean tidy and with all new furnishings. Amazing Snorkel tour around the corner is a good value way to spend a day and see the islands. For food we really enjoyed Yens restaurant - modern, good value Vietnamese.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
boydkny79, General Manager at CR Hotel, responded to this review, January 21, 2013
Many thanks for your review. Now we have big signs ( Thang Bom hotel) on Hung Vuong street. From The Sinh Tourist open bus, you just walk to the South 100 metres, on your right you will see the big signs " Thang Bom hotel" . That easier for find out our hotel.Also, you can call to hotline when you make a reservation we provide you if you can not find our hotel. Hope to see you next time.
Best Regards.

Tam, Ngo.

Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seoul
Top Contributor
90 reviews 90 reviews
38 hotel reviews
Reviews in 25 cities Reviews in 25 cities
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed September 3, 2012

I stayed here because it was close to the expat entertainment area and right behind my favorite place in Nha Trang. The place seemed almost new and the single room I had was a bit small but was very good. The Wi-Fi was great, the bathroom clean and efficient, and I felt my belongings were safe. The receptionists were also very friendly and most importantly, PROFICIENT IN ENGLISH. Vietnam isn't the Philippines when it comes to English ability, so this place had it pretty good on that point.

Highly recommended.

  • Stayed July 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
boydkny79, General Manager at CR Hotel, responded to this review, January 21, 2013
Many thanks for your review. Hope to see you next time.

Best Regards.

Tam, Ngo.

Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 27, 2012 via mobile

This hotels has had a full refit and for me it's great value for nice feel. The rooms have been done out really well with LCD TVs, new floors, new furniture and new bathrooms and new aircon. We loved the location, short walk from the beach and in the middle of a loop of bars and restaurants we went to in the evenings. Couple of teething problems, needs a safe in the room, toilet paper gets wet when you have shower, there's no option of breakfast which was quoted when we booked but this might be a hotels.com issue. Never the less very satisfied.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
boydkny79, General Manager at CR Hotel, responded to this review, January 21, 2013
Many thanks for your review. Hope to see you next time.

Best Regards.

Tam, Ngo.

Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about CR Hotel

Address: 4M Quan Tran, Hung Vuong St, Nha Trang, Vietnam (Formerly Thang Bom Hotel)
Location: Vietnam > Khanh Hoa Province > Nha Trang
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #14 of 209 B&Bs / Inns in Nha Trang
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — CR Hotel 2.5*
Number of rooms: 17
Official Description (provided by the hotel):
Welcome to Thang Bom hotel. We are a modern, fully decorated. Thang Bom hotel is branch new hotel - reopen in April - 2012 offering cheap accommodation in the center of Nha Trang cityThang Bom hotel is an upscale two - stars standard, located in central of Nha Trang's tourist district just step away from the beach within walking distance to major sightseeing ,shopping, destinations… ... more   less 
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