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“Peace of mind with great customer service” 5 of 5 stars
Review of Jungle Travel

Jungle Travel
3L Hung Vuong street, Nha Trang, Vietnam
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Ranked #42 of 80 Activities in Nha Trang
Attraction details
Sydney
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Peace of mind with great customer service”
5 of 5 stars Reviewed June 7, 2012

I booked my forward trip from Nha Trang to Hoi An including hotels and tranfers with minimum hassle. The travel agent My (pronounced ME) was so helpful in explaining our options of which carrier and also what hotels were available. She even bargained our hotels and flights in a bundled package with transfers!

This is my second dealing with Jungle Travel and would recommend booking your travels with this company around Vietnam. They have very friendly and helpful staff and if you run into any trouble they can be contacted at a drop of a hat to help you out, even as a translator!

Duy is a very well travelled tour guide and his English is exceptionally excellent so if you want an english speaking travel agent, this company is the one to choose (So good is his english the local taxi drivers ring their office for interpreting services for free when foreigners jump in the taxi! LOL).

Jungle Travel, You have my 5 star approval

Visited June 2012
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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46 reviews from our community

Visitor rating
    30
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    4
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Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
San Francisco, California
Senior Contributor
22 reviews 22 reviews
3 attraction reviews
Reviews in 6 cities Reviews in 6 cities
49 helpful votes 49 helpful votes
“Jungle Adventure”
5 of 5 stars Reviewed May 24, 2012

I've now lived in Nha Trang for 9 months and I still hadn't taken advantage of my beautiful surroundings. I decided to take a trip to Dalat and spend a few days in this cool city. The thing iv'e always hated the most about travel is making reservations and the agent, Gordon, made things a breeze. He was very personable and knowledgeable. I felt that I had a friend taking care of me. This is a very professional organization and I would recommend them highly. Bye the way, if you have questions about some of the beaches off the beaten track - Gordon and crew have the answers.

Visited May 2012
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cabarita Beach, Australia
Senior Contributor
30 reviews 30 reviews
4 attraction reviews
Reviews in 23 cities Reviews in 23 cities
30 helpful votes 30 helpful votes
“Excellent Tour Company”
5 of 5 stars Reviewed May 8, 2012

We have just returned from approx 12 days in Vietnam ,Hanoi, Sapa, Halong, Hue and Hoi An. Jungle travel made all the arrangements and it was a perfect holiday. I arranged all this from home with My from Jungle travel, who was so quick to anwser all my emails and worked within our needs and our budget, she checked back with me on certain points before making the final bookings and called me once we arrived in Hanoi. I think using a local tour company was a much better idea than one from Australia, one from home was not going to be able to help if we missed a connection etc. All our accommodations was great and we thought the whole trip was such good value. We spoke to several other Australians during the trip who had paid alot more than us by doing it themselves. I wouldn't hesitate in recommending them or using them again.

Visited April 2012
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aldershot
Senior Contributor
46 reviews 46 reviews
7 attraction reviews
Reviews in 30 cities Reviews in 30 cities
42 helpful votes 42 helpful votes
“Wow what an excellent day out”
5 of 5 stars Reviewed March 25, 2012

We booked the "Discovover Vietnamese Rural Life" day tour and were not disappointed. From my first deaalings with Thieu Quang Duy at Jungle Travel via email until the day we had our trip we felt we were dealing with a professional company. As it happens Thieu Quang Duy was also our guide on the day and what excellent knowledge he has and good fun with it. A local all of his life he knows the area well. Where the website says that you visit a hat making village I thought we would be seeing a factory, but what you actually visit is peoples homes where up to four generations are making produce for sale at local markets. From start to finish this was atruly memorable day.Yes it maybe a little more expensive, than some tours but you get air conditioned vehicle with proper safety belts and a very safety concious driver which as you will find out is very important here in Vietnam. You get a choice of where you want to eat we always ask for a local restaurant which is where were taken, really good food and rather than us taking photos of the locals they wanted to take photos with us and to talk with us dispite the language barriers. Rob and Julie, feel free to contact me if further information is required

Visited March 2012
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisse, The Netherlands
Top Contributor
74 reviews 74 reviews
9 attraction reviews
Reviews in 58 cities Reviews in 58 cities
120 helpful votes 120 helpful votes
“Reliable tour operator in Nha Trang.”
5 of 5 stars Reviewed March 6, 2012

We booked a pick-up from the airport and a private car from Nha Trang to Dalat with Jungle Travel. The months before our trip to Vietnam we had a lot of e-mail conversation with Thieu Quang Duy. It’s hard to find a reliable partner when you book trips and cars from Europe over the internet. After a lot of research we decided to go on with Jungle Travel. The contact with Duy was very smooth and clear. He was very honest about the things he could organize for us and gave us a good price compared to others. Because of the very good contact we booked the transportation with him. He arranged a very safe driver who spoke a little English and was very helpful. We made a lot of photo stops during our trip and this was never a problem. Next time we go to Vietnam we will use Jungle Travel again and we would recommend them to everybody who is looking for a reliable tour operator around Nha Trang.

Visited February 2012
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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