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“Good hotel, great staff” 5 of 5 stars
Review of ORCHID HOTEL

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ORCHID HOTEL
3.0 of 5 Hotel   |   30A Chu Van An, Hue 47000, Vietnam   |  
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Ranked #8 of 112 Hotels in Hue
London, United Kingdom
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
“Good hotel, great staff”
5 of 5 stars Reviewed November 29, 2012

Had a very pleasant stay here as part of a honeymoon trip around Vietnam. The staff were all incredibly helpful (even posting our postcards for us!), the breakfasts were great and the location is excellent - would recommend very highly.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,764 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed November 29, 2012 via mobile

Possibly one of the best value for money hotels we came across in Vietnam. Rooms are modern, spacious and clean. The hotel is in a good location, within walking distance of the citadel. The staff are very friendly and more than happy to help with travel arrangements. Do yourself a favour and use their driving service between Hoi An an Hue, it's beautiful drive. Breakfast was provided and eggs are cooked to order, just what you will need to get through day walking around the citadel.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Quezon City
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed November 28, 2012

I wanted a hotel near the Complex of Hue Monuments which is the primary reason why instead of flying from Ho Chi Minh City straight to Hanoi, we made a stop over at Hue. The rate is fairly cheap and I wasn't expecting a lot from them. However upon our arrival, we are greeted by smiling faces and we felt at home right away. The room was really nice. The bed was really soft and comfy. On the way out, the staff even lent us an umbrella since it was raining that day. The food was also great. They simply went way beyond what anyone would expect.

  • Stayed December 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 28, 2012

We stayed at the orchid hotel only one night as our previous plans of two nights were delayed due to adverse weather conditions.However considering our short notice change the management were very accommodating and very helpful . We were upgraded to the Honeymoon room which made us feel very special. We arrived in Hue late in the night and Mr zang and Ms Cam arranged a private driver and tour guide for the next morning to take us for a tour of  the sights of Hue and drive us to Hoi An.
 Our driver  Mr Trai was wonderful . We enjoyed every minute of the day as Trai was very informative, provided excellent conversation and humour.  On route to Hoi An we stopped at some scenic areas including Lang co, China Beach and Marble  Mountain which is a must see. Having your own private tour guide and driver is definitely worth it at a reasonable price. We would absolutely recommend it and ask for Mr Trai.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Geelong
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 26, 2012

We were a 3 generation family of 5 (2 girls 6 and 8) travelling through Vietnam. The accommodation throughout Vietnam was very Child friendly. We were greeted on arrival served our second breakfast for the day and the girls were given a a boxed, gift wrapped soft toy. We continued to be treated as special guests for our stay

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Leeds
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 25, 2012

Good location, couple of minutes walk to main area of bars & restaurants and to the Citadel. Good location for visiting all historic sites around Hue. Small hotel with big standards of service. All the staff were friendly, remembering our names & room number. We were there for our honeymoon and found flowers, fruit and a honeymoon cake in our room. They organised trips and a driver for the day to visit Hoi An at a ridiculously good price. The room was clean, a good size, free wi-fi, Air con, free water, DVD player and DVD library. They genuinely wanted to make sure we had a good stay and at £30/night for B&B it was a total bargain. Loved it.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Canterbury, England
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed November 25, 2012

Easy to book and deal with by email in advance - no problems with airport transfer. We stayed two nights in early November. We found the staff very friendly and helpful, especially Ngoc - very smiley nice chap. They let us hire a motorbike from downstairs which was handy not having to go another place.
The hotel is OK - we didn't check any others in Hue so can't compare. I think it probably could do with a bit of a sprucing. We were upgraded to a family room so can't complain there. It had a good view over the city and was spacious and seemed well appointed. There was however, quite a musty damp smell and there was something up with the electrics which meant some large bangs as we had showers eventually causing all bathroom power to be lost. It was fixed but it happened again which was slightly alarming and a ceiling tile was left out which didn't look too smart!
The breakfast wasn't bad but I wouldn't go overboard as others have done - we had far better in Hanoi and Hoi An. The breakfast room has a slightly sad looking water 'feature' that should be put out of its misery.
With a bit of work I think this could be a really good value hotel as it's in a good location and the staff are pretty much faultless.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about ORCHID HOTEL

Address: 30A Chu Van An, Hue 47000, Vietnam
Phone Number:
Location: Vietnam > Thua Thien - Hue Province > Hue
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
#4 Romantic Hotel in Hue
#4 Family Hotel in Hue
Price Range (Based on Average Rates): $
Hotel Class:3 star — ORCHID HOTEL 3*
Number of rooms: 18
Official Description (provided by the hotel):
Orchid Hotel Hue is a popular choice amongst travelers in Hue, whether exploring or just passing through. Each guestroom is elegantly furnished and equipped with handy amenities. The hotel offers various recreational opportunities. Orchid Hotel Hue combines warm hospitality with a lovely ambiance to make your stay in Hue unforgettable. ... more   less 
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Also Known As:
Orchid Hotel Hotel Hue
Orchid Hotel Hue

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