We stayed here for 3 nights in early March and only have great things to say about the hotel.
We arrived late in the evening to friendly staff and a drink of tea and were swiftly taken up to our lovely corner room on the 14th floor (1418). The room was very clean and the largest we had our whole trip to Vietnam. The decorations were dark wood, the huge bed was very comfortable and the bathroom was lovely with good toiletries. The view from our two massive windows was great, overlooking the river and the city/citadel.
The service at breakfast was good and the choice of food was excellent. We also really enjoyed spending time in the Panoramic Bar and found Binh Thind & San to be a credit to the hotel, so genuine and friendly.
We would 100% recommend this hotel and should we come back to Hue we would stay here again.