We have just come from our stay of 3 nights here. Staff are exceptional and were very caring and concerned for my fiance when he fell ill with the flu for most of our stay.
Rooms are very big, clean and quiet and, other than the fact that I would have prefered a shower curtain in the bathroom (which I know is rare in budget hotels in Asia), I have no complaint about the rooms at all. Some people have mentioned the dated decor, but it was definitely a lot better than some other budget hotels I have stayed in.
The included breakfasts were fine - as others have mentioned, you order what you want the night before and it is cooked fresh when you come down stairs in the mornings. We requested a fruit salad one morning (which was not on the menu) and the staff happily obliged.
We also booked a private car with the hotel to take us to Hoi An. The price we paid was the cheapest I have seen and again the hotel happily obliged in ensuring that our driver took us straight to Hoi An without any stops at the tourist traps along the way.
Some have mentioned the restaurants around the hotel - we tried a couple during our stay. Avoid the one immediately to the right as you come out from the hotel (it's absolutely awful). Nina's, down the alley to the left, was ok-ish if you're desperate and want to stay close by. If you want great food experiences, try the French patisserie (a 2 minute walk as you turn right out of the hotel) and Les Jardins de la Carambole - absolutely amazing and worth the VND 35,000 taxi ride or 15 min walk to get there.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.