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“Worst hotel experience for a long time” 1 of 5 stars
Review of Nhat Le Hotel

Nhat Le Hotel
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Nhat Le Hotel
6/34, Nguyen Tri Phuong | Phu Nhuan Ward, Hue, Vietnam (Formerly Thai Binh Hotel 1)   |  
Hotel amenities
Ranked #39 of 112 Hotels in Hue
Northants, England
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Worst hotel experience for a long time”
1 of 5 stars Reviewed October 4, 2006

We were approached by a PR guy at the train station before we boarded offering us good cheap accommodation in Hue. When we arrived in Hue, we were picked up by minibus and driven to the Thai Binh 1 Hotel. At first, everything seemed ok but we woke to find ants crawling all over our bedside table and up the walls. Some of them were our beds as well. We had to stay there for a further 4 nights owing to the Typhoon cutting off transport links and it was kind of hard walking down the street knee deep in water; so we stayed put. Unfortunately though, power was intermittent - the TV and lights would go off for hours, only to come back on again at 3am waking us both up. There was no water one day so we couldn't use the loo or shower. When the power was off, the generator kicked in which was sited right outside our room. We couldn't hear ourselves speak over the noise of it.

We were sold the hotel on the basis that it had free internet; which was hardly ever working, and when it was it was painfully slow so we gave up and used the net cafe down the road instead.

Despite all the above, due to the Typhoon we felt kinda sorry for the Vietnamese people and didn't complain. But we drew the line at being stolen from. My friend made the classic error of leaving cash in her room one day when we took a day trip and came back to find it missing from inside her rucksack.

We went down to reception and complained. The guy either didn't understand or wasn't in charge, so brought along another guy to listen to our problem. Both of them stood there listening, but funnily enough their previous perfectly good broken English failed them and they couldn't make head or tail of what we were saying. After several minutes of head shaking, confused looks and shrugged shoulders they told us they were "too busy" to help us. As soon as we walked out they resumed their positions on the sofa watching football.

We checked out the next day and complained again but our words fell on deaf ears and instead of apologising or offering some sympathy, they offered to call the Police instead. We paid the hotel bill and left.

  • Liked — Cost. It was cheap to stay there and when the TV was working we caught up on news.
  • Disliked — The ants! The power failures. The noisy generator.
  • Tips/Secrets — Yeah - don't stay here. Stay at the place down the road who had no problem with power.
  • Stayed September 2006, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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77 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Additional Information about Nhat Le Hotel

Address: 6/34, Nguyen Tri Phuong | Phu Nhuan Ward, Hue, Vietnam (Formerly Thai Binh Hotel 1)
Location: Vietnam > Thua Thien - Hue Province > Hue
Amenities:
Free Parking Restaurant
Hotel Style:
Ranked #39 of 112 Hotels in Hue
Price Range (Based on Average Rates): $
Number of rooms: 40
Reservation Options:
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