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“Wonderful Hotel” 5 of 5 stars
Review of La Residence Hue Hotel & Spa - MGallery Collection

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La Residence Hue Hotel & Spa - MGallery Collection
5.0 of 5 Hotel   |   5 Le Loi Street, Hue, Vietnam   |  
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Ranked #5 of 112 Hotels in Hue
Brisbane, Australia
1 review
“Wonderful Hotel”
5 of 5 stars Reviewed October 28, 2013

We stayed at La Residence in June 2013 for 3 nights and it was terrific. The room was beautiful; the pool was fabulous; beautiful grounds and exceptional staff who couldn't have been more helpful. It is also coveniently located just around the corner from a little boat ramp from which we organised a boat trip to the paper flower making village of Thanh Tien (organised via the Stop n Go Cafe). The buffet breakfast had something for every taste. I have recommended La Residence to friends who are staying there in Nov and I will definitely stay there again whilst next in Hue. (I didn't try the Spa.)

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaResidenceManager, Manager at La Residence Hue Hotel & Spa - MGallery Collection, responded to this review, October 30, 2013
Dear Lib707,
The whole team here at La Residence would like to take this opportunity to thank you for electing us as your preferred choice for luxury accommodation while on your trip to our historical city of Hue. We were only delighted to hear the positive synopsis of your stay from the “beautiful room and grounds”to “fabulous pool” and of course the “exceptional staff” who enables our guests' stays all that more enjoyable. Our breakfast buffet, offering Western and Vietnamese dishes, is always a favourite of our lodgers. I would like to thank you for recommending our hotel to your friends and of course we will look after them to the highest standards and hope they leave with memories as good as if not better than yours. In saying that, we relish the opportunity to welcome you back on your next visit to Hue and to wish that you have time to experience our “World Luxury Spa Award 2013” winning Spa.
Kind regards,
Sergio Arias
Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,411 reviews from our community

Traveler rating
    1,056
    289
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (281)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
142 helpful votes 142 helpful votes
5 of 5 stars Reviewed October 27, 2013

We loved our stay in La Residence. Truly a five star hotel in a beautiful old colonial building. The rooms are lovely, the staff are very welcoming and friendly, and Hue itself is a great place to visit even in the rain! We had a wonderful spa experience and the pool was great. The restaurant was also excellent.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaResidenceManager, Manager at La Residence Hue Hotel & Spa - MGallery Collection, responded to this review, October 28, 2013
Dear BethNSi,
Many thanks for your good natured affectionate comments regarding your recent trip to Hue. The whole team here would like to thank you for staying with us and we are most delighted that we were able to provide you with such fond memories of your time in our historical city. Not a day goes by when I don't count our lucky stars for being fortunate enough to have a “ beautiful old colonial building” and remarkably tranquil gardens where our “great pool” is set. Everyone here at La Residence were proud but humble to read you found us “welcoming and friendly” and we hope one day in the near future that we may welcome you back again.
Kind regards,
Phan Trong Minh
General Manager
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Sydney, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 26, 2013

The property at Hue was one of the best hotels we stayed in while in Vietnam. The staff were outstanding in their efforts to look after us. The food in the cafe was outstanding and the cocktails in the bar were superb.

Room Tip: Ask about an upgrade for a suite with a river view.
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaResidenceManager, Manager at La Residence Hue Hotel & Spa - MGallery Collection, responded to this review, October 30, 2013
Dear Kencos1,
On behalf of the entire team here at La Residence, I would like to thank you for staying with us and also for posting your comments online.
We are happy to see that you enjoyed your time with us, and even happier to read that our “staff, food and cocktails were outstanding”.
I hope we will have a chance to host you again in the future.
Best Regards,
Sergio Arias
Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne Victoria
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed October 26, 2013

Fabuluous hotel, in a magnificent French building. Staff very attentive and helpful and we had a wonderful stay.
Quick trip tp old city where restauarnts are exellent.
Fabuluous pool and inviting bar.
Right on river.

Room Tip: Stay in old part of hotel
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaResidenceManager, Manager at La Residence Hue Hotel & Spa - MGallery Collection, responded to this review, October 28, 2013
Dear Michael S,
I would like to thank you for deciding on La Residence for your choice of luxurious accommodations while on your recent visit to Hue and for taking the time to post such positive comments on Trip Advisor. Your generous warm hearted reflection of our team's “attentiveness and helpfulness” is a great motivator for our whole team who were delighted that you had ”a wonderful stay” and enjoyed the “fabulous pool and inviting bar”. If you ever find yourself back in Hue, we would love to welcome you back to our river bank oasis once again.
Kind regards,
Phan Trong Minh
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 25, 2013

We thoroughly enjoyed our stay at La
Residence. Wonderful hotel with a warm, friendly and gracious staff. Particular kudus to Loi at reception; Vien our bartender at the lobby bar and outstanding food at the hotel restaurant Le Parfum with exceptional service from our wait person Phong. A five star experience!!

Room Tip: Upgrade for a minimal fee of $40.00 USA.
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaResidenceManager, Manager at La Residence Hue Hotel & Spa - MGallery Collection, responded to this review, October 28, 2013
Dear Lauren L,
It is rewarding for us to receive this delightful review that you have posted recently. On behalf of the entire team here at La Residence Hotel & Spa, I would like to thank you very much for choosing to stay “overnight” with us and for taking the time to let us know your feedback.
We are very happy indeed to see that you had “thoroughly enjoyed” your stay at our “wonderful hotel”, and the team had done a great effort to give you a “memorable moment” at La Residence. Especially, we are very pleased to read that you appreciated the assistance of our “friendly & gracious staff” in particular Mr Loi – Night Auditor, Mr Vien – Bartender & Ms Phuong – Assistant Restaurant Manager. Rest assured that all your compliments have been passed directly to each of them. This will certainly motivate them and us all to keep up the good work.
Once again, thank you for everything and we look forward to welcome you back La Residence Hotel & Spa in the future.
Warmest Regards,
Sergio Arias
Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 23, 2013

I spent one night in this amazing hotel while on holidays in Vietnam. What an experience! The staff were so friendly and helpful and couldn't have done enough for us. The atmosphere was so utterly relaxing. It really was an escape to paradise. The rooms were impeccably clean as was the rest of the hotel.
The pool was warm even when it was raining outside.
The food was outstanding. I enjoyed Vietnamese Phu for breakfast which was really tasty. The western style food was so tastefully presented, I ate like a King! It was impossible to resist the freshly baked croissants and fresh fruits.
I wish we had more time at La Residence and in Hue. I will definitely come back.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaResidenceManager, Manager at La Residence Hue Hotel & Spa - MGallery Collection, responded to this review, October 28, 2013
Dear Aisling7201,
It was a great pleasure to have you here at La Residence Hotel & Spa. We were elated to receive such great comments, thank you.
Our greatest mission is to make sure our guests will have a “memorable moment” during their stay; after reading your comments, I am certain that we have achieved that. The “friendly and helpful staff”, “relaxing atmosphere”, “rooms impeccably clean” remarks makes us very proud. I will make sure the team will see it.
It is very nice of you to mention our extensive international and local menus. Our internationally experienced chef An is a perfectionist; from sourcing the ingredients to presenting the dishes.
Thanks for your valuable time, and it would be a great pleasure to welcome you again at our hotel.

Kind Regards,
Phan Trong Minh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about La Residence Hue Hotel & Spa - MGallery Collection

Address: 5 Le Loi Street, Hue, Vietnam
Location: Vietnam > Thua Thien - Hue Province > Hue
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Hue
#2 Family Hotel in Hue
#3 Business Hotel in Hue
#4 Romantic Hotel in Hue
Price Range (Based on Average Rates): $$
Hotel Class:5 star — La Residence Hue Hotel & Spa - MGallery Collection 5*
Number of rooms: 122
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Also Known As:
La Residence Hue Hotel And Spa
La Residence Hue Hotel Hue
La Residence Hotel

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