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“New hotel, good price and good service” 5 of 5 stars
Review of Star City Hotel Hue

Star City Hotel Hue
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Star City Hotel Hue
2.5 of 5 Small Hotel   |   2/36 Vo Thi Sau str, Hue, Vietnam   |  
Hotel amenities
Ranked #6 of 83 Hue B&B and Inns
Pondicherry, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“New hotel, good price and good service”
5 of 5 stars Reviewed June 14, 2013

This is a new hotel for a good price, we stayed for 5 nights. Breakfast is basic but nice, you have an option of bread and omelet or Pho (noodle soup with beef). Friendly and helpful staff, they gave us free pick-up from the railway station, arranged cycles and motorbikes for local visits. Rooms are clean, many have a nice panoramic view of the town. Location is good as well. Surrounded by a number of good restaurants with mouthwatering dishes. Firm and good mattress for a comfortable sleep. The bath fittings are new and nice. Highly recommend this hotel :)

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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31 reviews from our community

Traveler rating
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    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
Reviews in 16 cities Reviews in 16 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed April 8, 2013

This is a brand new hotel. Our experience overall was positive but there were a few minor issues that come with being the first guests.

Positives first:

The rooms were excellent for the price we paid. They were fitted out with top quality furniture, mattresses etc and could not have been cleaner, everything is immaculate. It really has the feel of a more expensive establishment. The WiFi is usually pretty good, the TV works and a sturdy writing desk, wardrobe with hangers and a variety of lighting options is standard in every room. The bathrooms were also top quality and sparkling clean, with enclosed showers and soft close loos etc.

The staff were friendly and helpful and spoke good English. Luan, the manager, was especially interested in our feedback and wanted to ensure we were completely happy with our stay.

I hired a reasonable bike from the hotel for 15,000 VND for a half day.

Breakfast (7 - 10.30 am) was included in the price of our room ($15) and was the basic bread and egg option with coffee and fruit. Sometimes there was a noodle option.

The not-so-positive:

We stayed for 5 nights and were in 4 different rooms. Our first room (on the 5th floor) had a faulty air conditioning unit so we were moved to a room on the 2nd floor. This was noisy and there was a brick wall outside the window. We said we were not happy with the view or the noise (from reception and other guests on the 2nd floor) so the next morning we moved again up to the 6th floor. We had great views and it was very quiet up there. We were there for a few days until the hot water stopped working when we were again moved into another 6th floor room which did have hot water. So, when we did have a problem it was addressed and we were moved to a room without a problem. The final room had a super duper sort of massage shower but unfortunately there was hardly enough hot water pressure to rinse your hair in in, let alone have a massage. The (normal) showers in the other rooms were good.

As it is so new it is not always known by the locals and is tucked away a little. The location is excellent though, close to everything you need.

Overall, we can recommend this hotel. We've stayed in quite a few places in Hue now and this option represents very good value for money. I expect when they get more busy they will charge higher prices as the rooms are in the same league as the $35/night hotels.

Room Tip: The 5th and 6th floors have great views and at the moment there are only a very few guests staying t...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 16, 2013

We stayed in Star City Hotel for two nights and it was a great experience. The hotel had just been open for a few months so everything was brand new. We had a basic double room wich was spacious for only 12 dollars. It had an extremely nice massage shower with very hot water. Our room also had a flatscreen TV with a lot of international channels and fast wifi. The manager of the hotel was very kind and helped us with everything and spoke perfectl english. You can also book bus tickets and city tours at the hotel.
The hotel is in the center of Hue and close to a lot of restaurants.

This hotel was by far the best value of all the hotels we stayed in on our five month trip through Asia.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Star City Hotel Hue

Address: 2/36 Vo Thi Sau str, Hue, Vietnam
Location: Vietnam > Thua Thien - Hue Province > Hue
Amenities:
Bar / Lounge Free Parking Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 83 B&Bs / Inns in Hue
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Star City Hotel Hue 2.5*
Number of rooms: 45
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