I think the lonely planet and many reviews on here overrate this place.
We phoned and booked a double room- we took the more pricey one when given the option but when we arrived we were shown a twin room and a small double and we were asked to choose which one. We tried to explain we had already booked a double (which we were to believe had a balcony as well....but didn't) the owner just kept saying, "I know, I know". We just said we would take the double as we were tired and he did not seem to understand the fact we already had a reservation.
The room was small, the power card did not work, so the owner put a shampoo sachet in the power slot! It felt slightly dangerous as we could smell the shampoo coming out from it... :(
The power cut off a few times during our stay and my boyfriend had to juggle the shampoo sachet around to make it come back on.
There was a fridge but it was dirty, it had hairs in it and no drink or food.
The beds are rock hard, people have commented that is normal in Asia, I have not experienced anything like that the entire time I have traveled throughout South East Asia. You may as well sleep on the floor. My back was really sore after the 1st night. The towels are the size of bath mats. I am not being dramatic.
The hot water cut out every time we had a shower.
We booked a tour through the hotel which was reasonable and the tour guide was nice. The girl was friendly and reasonably helpful when I booked it but then afterward she stopped smiling and brushed me off when I asked her about the price of stamps for sale! I thought it was odd.
The manager lingered around outside each night and seemed uptight and intense, I only say that because we sat out each night and had the free beer during happy hour and I found it strange, he never smiled...If you like beer, you can get free beer every night during happy hour. I guess if you are a young person with a group of friends, that might be an appeal.
It is in a good location, has a pool table and serves food and free breakfast. The breakfast is nice, filling and service is efficient.
All in all, a mediocre place. I would not stay again.
- Official Description (provided by the hotel):
- Thanh Xuan Hotel stays in the heart of an old citadel ancient city that have many landscapes with a long history. Few steps from shops, Trang Tien bridge, Perfume river, restaurants... Absolutely worth spending your vacation in here! Thanh Xuan Hotel has been seen as a 3 star hotel that has great service, friendly, give you the feeling of being home. ... more less
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