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“A COMFORTABLE TOURIST CLASS HOTEL” 4 of 5 stars
Review of Huong Giang Hotel Resort & Spa

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Huong Giang Hotel Resort & Spa
4.0 of 5 Hotel   |   51 Le Loi Street | Thua thien, Hue 54, Vietnam   |  
Hotel amenities
Ranked #52 of 112 Hotels in Hue
San Jose, Costa Rica
Top Contributor
75 reviews 75 reviews
21 hotel reviews
Reviews in 26 cities Reviews in 26 cities
39 helpful votes 39 helpful votes
“A COMFORTABLE TOURIST CLASS HOTEL”
4 of 5 stars Reviewed March 15, 2013

A very large decent hotel on the bank of the river from which you can walk to shops, restaurants, the local dock, etc. Breakfast was good, room was nice size and very clean. We found the shopping to be some of the best we encountered in our visit.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dieu Nguyen N, General Manager Secretary at Huong Giang Hotel Resort & Spa, responded to this review, March 22, 2013
Dear Nealcr,

Thank you for your confidence & choosing Huong Giang Hotel Resort & Spa as your accommodation last time and thank you for taking your busy time to share on TripAdvisor.

It is very glad to know that you enjoyed your time at Huong Giang Hotel Resort & Spa. You know, the location of the hotel is considered as the best in Hue. With a drink by Lobby Bar or in the living room, clients can contemplate the poetic river & relax themselves after hard working time. From the hotel, clients only take about 10 minutes to go to the Imperial City by cyclo & it is very easy to go to tourist areas around.

We do wish you would stay longer with us to experience all of our services that you satisfied with. For us, we always try our best to improve & create more our products for meeting all requirement of cients when staying in the hotel.

We do hope to have opportunity to serve you again & do wish your next tours will be memorable.

Sincerely thanks,
Nguyen Thi Dieu
General Manager Secretary
Email: sec@huonggianghotel.com.vn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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335 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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UK
Top Contributor
76 reviews 76 reviews
62 hotel reviews
Reviews in 61 cities Reviews in 61 cities
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed March 15, 2013

We stayed here for 2 nights on an organised tour. This hotel is very well located and is OK. It is a bit dated and the furniture needs updating. The halls and corridors could do with being a bit cleaner. Breakfast on the first day was adequate but on the second day was chaotic despite us being there at 6.30am. Really noisy in the morning with tour groups putting their cases outside their rooms.

Room Tip: Some of the rooms are suites I.e. 200 and 217
See more room tips
  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dieu Nguyen N, General Manager Secretary at Huong Giang Hotel Resort & Spa, responded to this review, March 19, 2013
Dear Clowndog,

Thank you for your confidence & choosing Huong Giang Hotel Resort & Spa as your accommodation last time and thank you for taking your busy time to share experience on TripAdvisor.

It is very happy to know that you like our location & the hotel as well. Our hotel was built from the years of 1960s, until now, we still try to keep its special historical characteristic beside of enlarging & upgrading as the 4 star hotel. Next our plan is changing carpets that will be started in May.

Unfortunately, you stayed in the hotel on days that were full so there were a lot of clients at breakfast. We do hope that you could sympathize with us because of the noise from client groups preparing for their checkout.

Our Wifi system still working in good condition but with quantity of clients in using same time, we are afraid of obstruction sometimes. We are now, however, created our own code to limit using outside of the hotel.

One more time, sincerely thanks for your comments & we do hope of continuing to welcome you to Huong Giang Hotel Resort & Spa when you travel to Hue and do hope that the remainder of your trip will be memorable.

Sincerely yours,
Nguyen Thi Dieu
General Manager Secretary
Email: sec@huonggianghotel.com.vn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Benalla, Australia
Senior Contributor
49 reviews 49 reviews
38 hotel reviews
Reviews in 26 cities Reviews in 26 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed March 15, 2013

We stayed here as part of our tour of the Central Highlands.
This is a very good hotel in a great location with great views from river view rooms and the setting for the daily buffet breakfast.
Rooms are spacious and very comfortable. Breakfast offered a good selection of both Asian and Western style. A chef was on hand to cook your eggs any way you wanted. The window views for breakfast were great. These overlooked the river.
There are eating places close by outside the hotel

Room Tip: Higher levels with a river views are very good
See more room tips
  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dieu Nguyen N, General Manager Secretary at Huong Giang Hotel Resort & Spa, responded to this review, March 16, 2013
Dear Ron009,

Thank you for your confidence & choosing Huong Giang Hotel Resort & Spa as your accommodation last time and thank you for taking your busy time to share on TripAdvisor.

It is really heartening for us to learn that you satisfied with our hotel services during your stay. We shared your comment to all hotel staff as the value encouragement for their hard working.

With our most desire of creating comfortable & relaxed feel to customers, we always try our best to upgrade our tourist products. We do hope of continuing to get more opinions from you & the others for our own improvement better.

One again, sincerely thanks for your real experience about Huong Giang Hotel Resort & Spa & we do hope that the remainder of your trip will be memorable.

Sincerely yours,
Nguyen Thi Dieu
General Manager Secretary
Email: sec@huonggianghotel.com.vn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
233 reviews 233 reviews
69 hotel reviews
Reviews in 87 cities Reviews in 87 cities
149 helpful votes 149 helpful votes
4 of 5 stars Reviewed March 13, 2013

This is a big hotel located in huge grounds on the riverfront, with a nice garden, a decent size outdoor pool ( it was a bit too cold for us to go swimming), a small, slightly neglected, but still serviceable gym, and a spa (please note, there are separate male/female saunas and jacuzzis. The public rooms/ lobbies contain some pretty wall art. Staff were generally very polite, sweet, and friendly, always trying to be helpfull, and make you comfortable.
The room was spacious, with a huge bed and a small balcony, and a lovely bathroom. We had a few issues with the room: there were no drawers, very little shelf space ( we had to keep clothes on the floor of the wardrobe), very dim room lighting, one side of the bed had no bedside lighting whatsoever! The weirdest thing, though, was the clothes rail in the wardrobe: not only was it fixed back to front rather than across, but the hangers were fixed to the rail, making it terribly awkward, almost impossible to hang any clothes....
The breakfast buffet was ok for Vietnam, although the Western selection was quite mediocre, and finished early at 09.30, but that is quite common in Vietnam.
With just a few little improvements like a clothes rail with moveable hangers, brighter lighting, and breakfast till 10 this could be a great place!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dieu Nguyen N, General Manager Secretary at Huong Giang Hotel Resort & Spa, responded to this review, March 16, 2013
Dear Ullabee,

Thank you for your confidence & choosing Huong Giang Hotel Resort & Spa as your accommodation last time and thank you for taking your busy time to share on TripAdvisor.

We are very happy to know that you like our hotel rooms, location, lobby decoration & our staff team’s manner. We highly appreciate your comments on some of our services that does not make you pleased such as cloth-rails with unmoveable hangers, room lighting, and Western breakfast. We will surely consider them to improve our service quality.

We would like to listen more your value opinions for our hotel management & our hotel design as well (via my bellow email address), if you have free time.

We do hope of continuing to welcome you to Huong Giang Hotel Resort & Spa when you travel to Hue and do hope that the remainder of your trip will be most enjoyable.

Sincerely yours,
Nguyen Thi Dieu
General Manager Secretary
Email: sec@huonggianghotel.com.vn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
73 reviews 73 reviews
28 hotel reviews
Reviews in 31 cities Reviews in 31 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed March 3, 2013

Stayed with group of friends ( 8 of us) for three nights staff friendly and rooms good size with view of river
Location good , bit on the outer limits of the CBD but easy walk to foor or drink many choices
Citidal easy Cyclo ride agree on price before hand as they may not be honest in their deals but that is normal.
B,fast was great many choices both western and Asian.
Overall good choice for mid-range hotel not cheap but you get what you pay for.

  • Stayed August 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dieu Nguyen N, General Manager Secrectary at Huong Giang Hotel Resort & Spa, responded to this review, March 6, 2013
Dear M. Whereswalshie,

Thank you for your confidence & choosing Huong Giang Hotel Resort & Spa as your accommodation last time and thank you for taking your busy time to share experience on TripAdvisor.

It is very happy for us to know that you like the room, breakfast with our hotel staff team. We always try to renew products, upgrade hotel facilities & train the hotel staff for the aim of bringing the best services to customers. We shared your positive comments to every staff as the encouragement for them to work harder for the good fruit.

Thank you for your evaluation of the hotel location that it is considered as one of our most strengths.

For the cyclo ride on roads or any where, you should make a deal before using to avoid of cheat as it is not everybody is honest.

We do hope of continuing to welcome you, your family, your friends to Huong Giang Hotel Resort & Spa next time and do hope that the remainder of your trip will be most enjoyable.

Sincerely yours,
Nguyen Thi Dieu, Mrs
General Manager Secrectary
Email: sec@huonggianghotel.com.vn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
nagpur
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
Reviews in 21 cities Reviews in 21 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed February 15, 2013

Having come with a tour group gate 1, we found the hotel very friendly and the location was perfect for walking. The rooms were well furnished and the breakfast was good and plentiful. There are a number of good restaurants close to the hotel for eating outside.
Beware of pedicab drivers outside the hotel, one tried to take money from my purse but was not successful. would recommend this hotel for a trip to Hue.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dieu Nguyen N, General Manager Secretary at Huong Giang Hotel Resort & Spa, responded to this review, February 20, 2013
Dear Punditji,

Thank you for your confidence and choosing Huong Giang Hotel Resort & Spa as your accommodation last time and thank you for taking your busy time to share on TripAdvisor.

It is heartening to learn that you were satisfied with our hotel services and its staff team. Your positive comments will be encouragement for us to do our best for our valued clients.

For the pedicab drivers outside of the hotel, we are not sure all of them are honest, so it is better that you should keep only some money with you when walking on streets. In case of necessary, you should inform the receptionist of the hotel where you are staying for supporting.

We do hope of continuing to welcome you to Huong Giang Hotel Resort & Spa when you travel to Hue and do hope that the remainder of your trip will be most enjoyable.

Sincerely yours,
Nguyen Thi Dieu, Mrs
General Manager Secretary
Email: sec@huonggianghotel.com.vn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Haarlem
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed February 14, 2013

We'vehad an ok stay at this hotel. Although it has seen beter days, we found the room spacious and clean. The location is perfect. However, the breakfast was not that good and the staff was not very friendly. We asked for help arranging our traintickets to Da Nang and ended up paying a service fee more than the price of the trainticket itself. That's not service, in my opinion.

  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dieu Nguyen N, General Manager Secrectary at Huong Giang Hotel Resort & Spa, responded to this review, February 15, 2013
Dear Marbl_13,

Thank you for choosing Huong Giang Hotel Resort & Spa as your accommodation last time & thank you for sharing your opinion on TripAdvisor.

With the motto "Clients are Kings", we always try our best to bring the best services to you & all clients staying in the hotel. Unfortunately, you were not satisfied with one of them & if time permits, we would like to learn more specific for improving our services & our staff as well (via our bellow email). For the Traintickets, it is exactly that clients have to pay for the service charge & it costs 30.000 vnd/ticket. The ticket price is displayed on it & it is not included transportation. You would pleased check & inform us for reacting with our staff if it was not as our explanation.

By this occasion, we wish you could accept our apology for any inconvenience caused to you during your stay at the hotel.

We do hope of continuing to receive you to Huong Giang Hotel Resort & Spa in future.

Warmest regards,
Nguyen Thi Dieu, Mrs
General Manager Secrectary
Email: sec@huonggianghotel.com.vn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Huong Giang Hotel Resort & Spa

Address: 51 Le Loi Street | Thua thien, Hue 54, Vietnam
Location: Vietnam > Thua Thien - Hue Province > Hue
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Spa Hotel in Hue
#16 Luxury Hotel in Hue
Price Range (Based on Average Rates): $
Hotel Class:4 star — Huong Giang Hotel Resort & Spa 4*
Number of rooms: 165
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Also Known As:
Huong Giang Hotel Resort And Spa
Huong Giang Hotel Hue
Huong Giang Hue
Hotel Huong Giang

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