We were referred here after our booking with the canary hotel was not possible due to all their rooms being booked, this was actually the best thing that could have happened. As soon as we arrived the staff offered us cold drinks and towels ( a welcome treat in the hot weather), they asked us our names and addressed us personally every time they saw us during our 4 nights here, something I have never had at any hotel before. The staff were extremely helpful, we told them we were planning on booking flights to Hanoi before we left and they instantly offered to take care of it and had started phoning the airline to book 3 flights at the same time, they also organised a driver to take us the 100km to Da Nang airport. And they helped book us a guided motorcycle tour around the DMZ which was brilliant. The rooms were amazing, they were clean, spacious, well furnished (beds were huge and comfy). My own corner room on the top floor had two windows which made the room feel larger and brighter. Each of our rooms also came with laptop/computer. Every morning breakfast was available, when we asked what time it finished they said when ever we have finished eating. All of the staff were absolutely incredible with extra credit to Anna, Caroline, Tina and Amy. They were polite, helpful, friendly and very sociable. This hotel should be rated much higher and if you are in Hue you absolutely MUST stay here , you will be immensely satisfied.
- Official Description (provided by the hotel):
- Holiday Diamond Hotel in Hue city center in small lane.it is very quiet and only 10 minute by walking to Perfumer river ... more less
- Reservation Options:
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