We booked two tours through this company, the City Tour and the Phong Nha caves. Whilst the City Tour was okay it was shorter than expected - the guide seemed more concerned with meeting his wife than rounding up the tour as we would have expected.
The cave tour was a mixed bag; whilst the Paradise Caves were outstanding seeing them for a couple of hours was the extent of spending nearly nine hours in the not most comfortable mini bus. The rest of the itinerary including seeing certain features of the DMZ were totally omitted and no explanation was given by the guide, who's English incidentally was almost incomprehensible.
We raised these issues with the Sales Manager of Huetourist who has so far failed to respond.
There are many tour operators in Hue so you can do far better than this one.
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