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“Fantastic place” 5 of 5 stars
Review of Ana Mandara Hue

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Ana Mandara Hue
4.5 of 5 Hotel   |   Thuan An Beach, Hue, Vietnam   |  
Hotel amenities
Ranked #27 of 112 Hotels in Hue
Worcestershire
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
44 helpful votes 44 helpful votes
“Fantastic place”
5 of 5 stars Reviewed September 24, 2013

We stayed here for 6 nights and wished we had been able to stay longer. Upon arrival we were upgraded to a Beach Villa which was absolutely fantastic with huge bathroom including outdoor shower, lounge/seating area and your own private patio overlooking the beach. We ate at the hotel most evenings and found the food to be excellent and priced very reasonably. The price of beer was also reasonable (for a hotel). The staff are also very welcoming and are clearly working very hard on their English language skills. We had a massage at the spa on 2 occasions which was excellent, I only wished I had gone for another one or two! I would not hesitate in recommending this hotel.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ana Mandara H, General Manager at Ana Mandara Hue, responded to this review, October 1, 2013
Dear Russs99
Thank you for taking the time to give your kind comments on September 24th, 2013. We are so delighted to know that you like our resort a lot, specially with our Beach Villa, food, staff, spa… all we hope now is that you will have made it a habit of choosing us wherever you are in Hue.
Best regards,
Jery Hajireen
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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328 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
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English first
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed September 20, 2013 via mobile

This resort was Divine apart from there being nothing around it. This was the only problem with this resort fabulous pool and beach but that was all . There is no shopping or restaurants near by unless you want to catch the shuttle in to the town 30mins away. The staff are wonderfully. They all speak English and are very helpful. The only thing i disliked was that people come to have their wedding photos at the pool and in the grounds. This make me feel uncomfortable as they would take over the pool and you felt unable to use the pool with them there as you didn't want to spoil their photos. This was the same in the grounds you had to wait until they finished or try and find a way around them. I was even pushed by one photographer as I was trying to walk behind him to go past. They where having between 2 to 4 weddings per day. A part from that the hotel is beautiful and recommended.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ana Mandara H, General Manager at Ana Mandara Hue, responded to this review, October 1, 2013
Dear glynishe
Thank you for taking the time to give your kind comments on 20th September, 2013. My team of staffs was very happy to hear that you like our Resort a lot, beach area around, my staff ,. However, it was a little sad to have known that wedding shooting group in the garden around the Resort made your stay uncomfortable, we had already noted this problem and will find solution for it ( We will limit people go together with wedding couple come into resort ‘s shooting area, not allow them to go around except wedding couple and photographer only).Dear glynishe, your comment is very important with us and we do hope to see you again in Ana Mandara Hue soon.
Best regards,
Jery Hajireen
General Manager
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Sydney, Australia
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed August 29, 2013

We had had 3 days exploring the citadel, tombs and pagodas in the city of Hue and were wanting a complete chill out for 4 days before the end of our trip and our return to the hustle and bustle of city life. A friend suggested the Ana Mandara which is about 20 minutes by road from the city, we couldn’t have wanted for better.

We were picked up on time as arranged at 1:30pm outside the landmark DMZ Bar in Hue city and driven to the resort, the drive was actually only about 15 minutes as there was no traffic, and the villages you pass through with views across rice paddies to the mountains in the distance were actually quite picturesque.

Upon arrival at the resort were greeted with a cool refreshment, checked in swiftly, and shown to our Beach Villa #168 set amongst the beautiful lush gardens. They had already turned on the air-conditioning and pulled back the curtains in our villa, showing the few of the South China Sea, prior to our arrival which I thought was a nice touch. After a quick brief on the room and its facilities we were left to relax. I was so impressed with the room I didn’t even stop to unpack before taking pictures.

The Bedroom, with King bed, opened onto a terrace containing 2 sun lounges under an umbrella, there was another sitting area with a couple chairs and a table located on the terrace outside the Lounge room as well, both had 180 degree views of the beach yet were still privately screened from other nearby villas. The lounge was of good size to relax on and there was a well appointed desk area for me to place my laptop.
The Bathroom was superb, with a large area to hang and place clothes as well as a dressing area. It also had a freestanding bathtub, and both an indoor plus an outdoor shower area in a bamboo garden! It was simply divine. Fresh fruit plates were delivered to the room each day.
Breakfast, which was included, was excellent with substantial choice for Asian, European and Australian/American style breakfasts. The dining area overlooked the extensive pool area which was always a very pleasant place to have breakfast.

When we felt like exploring the local villages there were bicycles available free of charge, or as we did most mornings, you could take a dawn walk along the beach to the local fishing village, or to the main beach area of Thuan An. When sitting on the beach front at night it was astounding to watch the hundreds of little fishing boats with their lights on bobbing up and down on the water.
Above all, it was the friendliness of the staff that makes this resort excellent. From the check-in staff, to the housemaids, breakfast chef who’d cook your eggs anyway you wished, to the staff at the pool bar who made us iced teas when it wasn’t on the menu, nothing was ever too much trouble, and they always called us by name and smiled with a “hello, how are you? – or, how was your day?”

We loved this resort and given the opportunity would definitely return.

Room Tip: Beach front villas are divine, preferred option would be, when facing North, those to the left side...
See more room tips
  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ana Mandara H, Manager at Ana Mandara Hue, responded to this review, September 6, 2013
Thank you very much for your beginning end detail valuation on Ana Mandara Resort Hue on Trip ad visor . We appreciate from our bottom of the heart.
As your wide recommendation we make sure you will come back to Ana Mandara Hue and we are waiting to welcome you warmly

Thank you and our best regards to you,

Jery Hajireen.
General Manager..
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Weston super Mare, United Kingdom
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed August 28, 2013

This was Paradise beautiful setting with the beach next door..The rooms are fabulous lovely big comfy bed, bathrooms very spacious good walk in shower .We had a fantastic time in August 2013...It was my husbands birthday & the lovely staff had a cake made for him this made our stay so special....could not fault the place...the spa was good had a lovely foot massage..excellent

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ana Mandara H, Manager at Ana Mandara Hue, responded to this review, September 6, 2013
Dear Jillya,

Firstly thank you very much for selecting Ana Mandara Hue for your relaxation and appreciate to take your time for sharing you comments on trip adviser.
We hope to see you again in Ana Mandara Hue when you come back to Vietnam..
Thank you again and our kind regards to you.

Jery Hajireen.
General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, UK
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed August 21, 2013

Travelled as a couple in mid August 2013.

resort is beautiful. It is set on an open stretch of beach, with a massive pool on the side of the resort. The rooms are lovely, and the grounds / communal areas of the hotel are nice.

Staff are excellent - they are around when you want them to be but not intrusive.

As you would expect for this type of place, the food and drink is +++ for Vietnam.

Management may not like this comment, but there are a couple of fish restaurants further up the beach (50 yards from hotel) where the fish was the best I have ever had, and the drinks are more typical SE Asia prices (i.e. 200k dong for crab here v 800k + service 10% + tax 5% in the hotel).

These restaurants up the beach were the highlight of the stay for me.

the other thing to mention here is that the hotel transfers are expensive - they charge US$30 from Hue which is 15 mins away and $80 to DaNang airport. The latter is prob fair as it is a good distance, the former a little rich in my view on the basis the hotel runs a free bus for guests into Hue anyway

Top quality breakfast.

Dont want to sound as moaning though, as it is generally a very good place.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ana Mandara H, General Manager at Ana Mandara Hue, responded to this review, September 6, 2013
Dear Mr.ChrisBoyes
Firstly, I would like to say thank you for choosing Ana Mandara Hue as your relax place during last time and it was our pleasure to have been able to be of service to you. I'm sure all staffs at Resort will be very happy to see your good comment about them on Notice board. Anyway, I do agree with you that most price of fish at local restaurants nearby our resort has better rate than us but to be honest with you that we can not compete with them because they don’t have to pay money for air conditioner, service charge for staff, hygiene food safety,,, to keep high standard and high service as most guests expected during staying here.
Regarding to high charge of transfer from resort to city or to Da Nang airport,,,it was discussed from that time being and fixed already, and we thank you for bringing this to our attention.
Finally, We are delighted to have you anytime visit our resort again with the best rates you have right to demand.
Best regards,
Jery Hajireen/GM
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Hue, Vietnam
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 19, 2013 via mobile

We are currently staying in a beach villa for 14 days. The beach villa is worthy while private pool is located in a small shore.
Standard rooms are behind the villas, don't expect front beach view there.

Tip: we book our villa by bookingroom site. But the resort has promote package for 4,1MDg or 195$ till september 30 with inclusive daily breakfast 60minutes Spa+ return AirPort transfer (rate 80$).

Don't expect any complimentary as long stay customers we didn't have anything. The front officer tried to sell us the 80 bucks AirPort transfer regardless the bunch Of the money for the accomodation.

Enjoy the summer package.

Cons : the shuttle schedule is not convenient. Rent a motorbike for 5$ daily in the village located at the resort entrance. Don't hesitate to ask the local people or go to Hué city for motorbike rectal.

Stayed August 2013, traveled as a couple
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ana Mandara H, General Manager at Ana Mandara Hue, responded to this review, September 6, 2013
Dear Quan293918
Thank you for taking the time to posting your kind comments on 19th August, 2013. Your high opinion of our villa and our summer package please us very much, but we feel regret that we could not meet your request for long staying guest like you…We will focus on this matter very seriously in the future, so that the problem like this will not happen again. Now all we hope is that you will have made it a habit of choosing us wherever you are in Hue and, Also, I would like to take this opportunity to wishing you and your family happy.
Our sincerely regards to you.
Jery Hajireen.
General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ho Chi Minh City, Vietnam
Top Contributor
62 reviews 62 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed August 17, 2013

We stayed there for 5 nights and with 2 Kids and Grand Ma. We booked a connection room with King Size Bed and 2 big single beds. Space enough for all.Kids happy to run around the Resort and the clean and good protected beach. Even the Internet is in all areas strong enough. Around 5 min on the beach there are local Restaurants with great fresh seafood, cheap and clean.
The SPA i the Resort is one of the best i ever try in Vietnam. Kids activity is short and the Kids Club mostly close.

Room Tip: All rooms very quite, best is Pool Villa and Garden Villa near the Pool.
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ana Mandara H, General Manager at Ana Mandara Hue, responded to this review, September 6, 2013
Dear Mr. Ralf_Peter2013
Thank you for taking the time to posting your kind comments on 17th August, 2013. Your high compliment of Spa, wifi, connecting room, clean and good protected beach encourages us to define that we are going on the right way in business and it is people like you who make the resort business rewarding and satisfying,,, we are very proud of it, but also we had noted of your outlining liking of kids club mostly closed. This was discussed seriously and make an instant improvement at once. Dear Mr. Ralf_Peter2013, All constructive comment like this is very important with us because it helped us improve resort service better.
Thanks a lot and hope to see you again soon in Hue, Vietnam.
Best regards,
Jery Hajireen.
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ana Mandara Hue

Address: Thuan An Beach, Hue, Vietnam
Location: Vietnam > Thua Thien - Hue Province > Hue
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#10 Luxury Hotel in Hue
#17 Family Hotel in Hue
#22 Romantic Hotel in Hue
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Ana Mandara Hue 4.5*
Number of rooms: 78
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Also Known As:
Ana Mandara Hue Hotel Hue

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