We were here in the shoulder season and the hotel (or at least the room we stayed in) is not equipped for guests until summer weather arrives. It had been raining for a couple days before we arrived and the room was incredibly humid. We arrived and were cold (outside temperature was 15C) in the room. Tried to get the AC/multi unit to heat the room but no heat feature was available. We asked at desk and they said that it was only AC and there wasn't any heat function. In the summer this might be fine, but I'm sure for 5-6 months, maybe even more, completely unacceptable.
We had all of our laundry done by the hotel and they took one day longer than they said they would, causing us to wear dirty clothes an extra day. Laundry and room service fees they tried to charge were different from the prices listed in the book in the hotel room.
Room was large and clean, tub/shower was good. Price was cheap but without breakfast value is debatable.
Internet didn't work in the mornings.
- Official Description (provided by the hotel):
- Phuoc An DMZ hotel is at the heart of Hue city near famous Trang Tien bridge, romantic Huong River, shopping centers as well as food courts and entertainment spots of the city. Phuoc An DMZ Hotel offers nice interior decoration, professional staffs, 31 rooms (5 doubles, 13 triples, 13 twins) with windows providing guests many services and facilities such as cable television, 45 satellites TV channels, wifi,hot shower... at the best reasonable price. Besides, our hotel offers many others services: tourist information, laundry, free internet access... ... more less