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“"Best sleep in Hue"” 5 of 5 stars
Review of Canary Hotel

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Canary Hotel
2.5 of 5 Hotel   |   37 Nguyen Cong Tru | Phu hoi Ward, Hue 8454, Vietnam   |  
Hotel amenities
Ranked #24 of 112 Hotels in Hue
Certificate of Excellence 2014
Sydney, Australia
1 review
1 helpful vote 1 helpful vote
“"Best sleep in Hue"”
5 of 5 stars Reviewed October 24, 2013

This hotel really is fantastic! We arrived early so we were given water and a seat while they checked if our room was ready. The staff were really kind. We did not expect to get such a great quality room too! It was so comfy we had the best sleep since coming to Vietnam!

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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172 reviews from our community

Traveler rating
    109
    46
    11
    4
    2
See reviews for
14
70
31
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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English first
1 review
5 of 5 stars Reviewed September 16, 2013

I was really skeptical of the 100% rating canary hotel got on hostelworld but it really is a 100 percenter! The staff were so attentive and kind, constantly offering us water, advice, helping with air-con issues and offering us a shower pre bus. Their thoughtfulness and professionalism is worthy of a hotel far more expensive of this 13.50 dollar a night double!!!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hanoi, Vietnam
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed September 12, 2013

Great hotel with excellent staff. Stayed for a couple of nights in one of the front rooms overlooking the road. Good windows which cut off the motorbike noise almost completely.

Inc breakfast on floor 7 had lots of choices and great views over the roof tops.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Paris, France
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 12, 2013

We had a great stay @ Canary Hotel. The staff is really friendly and very helpful to plan visits, transfers, etc... The rooms are nice and clean. Very goog breakfast too @ the 7th floor.
The location is in the touristic area with 15 minutes walk to the imperial city and very close to good restaurants.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Fuerth, Germany
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed August 30, 2013 via mobile

The location of the hotel is pretty good. It is close to the perfume river and the city centre. But otherwise we can't find anything positive about our stay in the Canary hotel. We are a couple and checked in cause we read about the positive feedback on tripadvisor. We don't know what happened and why it got so many positive reviews or were we just unlucky. It all started when we asked if there are still rooms available and the gave us a room with two double beds we didn't complain or anything cause we thought okay if that is the only option or no room we take to double beds and only use one (the rates were still cheep enough). The room was kind of damp and there was mould on one wall. The bathroom was okay. But the worst was yet to come cause in the evening we discovered that our beds were full of ants (earlier we only sat on the bed for a short time and my bf was already telling me that he was itching all over). But it was not only the bed they were on the floor, wall and table. So we went immediately to the receptionist and told them about it. They told us that they were sorry but it felt like they didn't really mean it. They seemed more annoyed than sorry and we asked for another room. The lady told us that she will check for a room tomorrow and that we should wait in the lobby and that they would fix the problem in our room ("we will make everything new"). While we were sitting in the lobby we checked the rates on agoda and according to agoda they still had a lot of rooms available which were also cheaper than the family room they gave us! We came back to our room and they did not change the sheets cause there was a burn hole in one which was still there when we came back. The ants were gone tho. The next morning we still asked for a new room and they gave us one with only one double bed which had the same price as the family room before. We asked her why and that it doesn't make any sense and she told us that it was some special room...well we couldn't figure out why it was so special cause it wasn't any better than the family room. She also got annoyed with us and started talking Vietnamese with her colleagues which is really unfriendly cause it felt like she was complaining about us. Then we also discovered ants in our new bed (not as many as in the other bed before). At least we got a discount of 7 dollars for our first room.

Stayed August 2013, traveled as a couple
Was this review helpful? Yes 4
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Medellin, Colombia
Top Contributor
156 reviews 156 reviews
34 hotel reviews
Reviews in 39 cities Reviews in 39 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed July 22, 2013 via mobile

Staff were very helpful! The view from the restaurant was beautiful, but it wasn't open for lunch and dinner as we expected when we made the reservation. Laundry had good price and the clothes really came out clean.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Brisbane, Australia
Senior Contributor
47 reviews 47 reviews
29 hotel reviews
Reviews in 26 cities Reviews in 26 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 9, 2013

This hotel is located in heart of tourist area of Hue and being there get ready to be constantly bothered by rickshaw drivers and others trying to sell you anything under earth.

While the hotel is not on pair with majority of western hotels the rooms are very clean, bathrooms shiny and service is a top notch. For the price this is excellent place to stay and experience Hue.

Also the girl who works on the front desk is absolutely dreamy.

Room Tip: The front rooms come with the balcony and windows but are considerably noisier in the morning.
See more room tips
  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Canary Hotel

Address: 37 Nguyen Cong Tru | Phu hoi Ward, Hue 8454, Vietnam
Location: Vietnam > Thua Thien - Hue Province > Hue
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #24 of 112 Hotels in Hue
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Canary Hotel 2.5*
Number of rooms: 25
Official Description (provided by the hotel):
Canary Hotel Hue is located in the heart of Hue City, close to the Perfume River and Nhu Y River, with its peaceful and safe surroundings. There is easy access to the numerous Hue tourist sites for guests who desire to explore the historical and natural attractions of this beautiful and green city which was recognized The World Heritage Site by UNESCO since 1993. The hotel is decorated with modern and luxurious amenities. With the polite and enthusiastic service from hotel staff, Canary hotel will bring distinguished guests great comfort during the time of staying and sightseeing Hue city. Within a radius of 100 meters, the hotel offers you easy access to souvenir streets in Hue like Vo Thi Sau, Chu Van An, Pham Ngu Lao, Ben Nghe, Le Loi... In addition, only sitting on Hue purple cyclos and you will come to the ancient Royal Citadel or An Dinh Palace - one of the two main points that Hue festival activities taking place. ... more   less 
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