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“Amazing Value and Great Staff” 5 of 5 stars
Review of Canary Hotel

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Canary Hotel
2.5 of 5 Hotel   |   37 Nguyen Cong Tru | Phu hoi Ward, Hue 8454, Vietnam   |  
Hotel amenities
Ranked #24 of 112 Hotels in Hue
Certificate of Excellence 2014
Edinburgh, United Kingdom
Senior Contributor
31 reviews 31 reviews
24 hotel reviews
Reviews in 21 cities Reviews in 21 cities
19 helpful votes 19 helpful votes
“Amazing Value and Great Staff”
5 of 5 stars Reviewed October 2, 2012

We had a great stay here. Our room was large and clean, had a bathtub (which is a rarity in inexpensive Vietnamese hotels), had complimentary delicious breakfast and the staff were really friendly. The hotel was in a great location, close to restaurants and shops. I would definitely stay here again.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
runawayhue, Manager at Canary Hotel, responded to this review, October 5, 2012
On behalf of Canary Hotel's staff, i would like to say " Thank you very much for your staying and your time in our Hotel", especially, your recommendation on tripadvisor site. We will try the best to make more services and helpful as well as our job.
So, we are looking forward to welcoming and serving you in near future.
Best regards,
Tri Minh Le
Hotel Manager
canary@canaryhotel.vn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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172 reviews from our community

Traveler rating
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    11
    4
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5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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Charmhaven, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 1, 2012

Great hotel.. Staff were always friendy. Very clean and good location. Staff helped with everything from tour bookings, hiring scooter from lobby, bus to hoi an, etc.
Wecome tea. We stayed two nights and it was my partners birthday, staff found out and gave him a cake with his name on it and flowers. Would highly recommend to anyone.. And best of all great price..
Been in Vietnam for two weeks and the best hotel we have stayed in so far!!!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
runawayhue, Manager at Canary Hotel, responded to this review, October 4, 2012
On behalf of Canary hotel's staff, i would like to say thank you very much for your recommendation about our hotel on tripadvisor site and taking your time to write your review. We are very happy when you have had a great time in Hue. Esspecially, when you have a happy birth day in our hotel we will try to make the best services to our guests.
We are looking forward to welcoming and serving you in near future.
Best regards,
Tri Minh Le
Hotel Manager
canary@canaryhotel.vn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
25 reviews 25 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 22, 2012

Was a little apprehensive considering there weren't many reviews from people on this hotel because it's pretty new. Boy was I pleasantly surprised. It was clean, spacious enough not to knock into things, the service was excellent in every bit from the Airport Pick up to the handling of tours and advice given on how to get to where I wanted to go. Genuine concern from each of the staff was great... Willingness to help was another thing that stood out as does in most Vietnam hotels. Everyone was so helpful, kind, professional and just tops with the service mindset not so much because it was their job but more so from a genuine regard of each person that they have. Really gracious folks, with great, accessible location that one could never get lost nor go thirsty or hungry at.

Room Tip: I stayed in a deluxe room which was clean, bright and very well ventilated with a great view from th...
See more room tips
  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
runawayhue, Manager at Canary Hotel, responded to this review, September 23, 2012
Thank you very much for your review on our hotel. We are looking forward to welcoming and serving you in soonest time.
Best regards,
Le Minh Tri
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barcelona
Senior Contributor
43 reviews 43 reviews
22 hotel reviews
Reviews in 26 cities Reviews in 26 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 15, 2012

It was not our first option but it was the first with available rooms.

Breakfast are not so good, but views from the restaurant are nice. Room was clean and big enough.

We book our tomb tour with them and it was ok and we used the laundry service that was cheap and good

It's in the hotel area close to many restaurants.

They can manage for you the train booking without very expensive commissions.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
runawayhue, Manager at Canary Hotel, responded to this review, September 19, 2012
Thank you very much for your review on our hotel. We are looking forward to welcoming and serving you in soonest time.
Best regards,
Le Minh Tri
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phnom Penh
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 28, 2012

Stayed 3 nights in August. Booked while on route and got early access to room with no charge and before they received confirmation from booking agency.
Nice room with all the usual facilities. Balcony. Was too small to be useable but not a problem for me. Reception staff all friendly and helpful. When I asked for advice on massage receptionist took me on her motorbike to a good and very cheap place. Great view from restaurant and the best breakfast omelette I've had in Vietnam.
Was offered free use of room after checkout while killing time befor night time to Hanoi.
Helped with tours and train ticket. Contacted me via tour guide when there was an issue with required ticket.
I would definetely stay there again.

  • Stayed August 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
runawayhue, Manager at Canary Hotel, responded to this review, September 19, 2012
Thank you very much for your review on our hotel. We are looking forward to welcoming and serving you in soonest time.
Best regards,
Le Minh Tri
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jeju, South Korea
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 16, 2012

I stayed here in January of 2012. The staff informed me that it was a new hotel and it wasn't fairly well known, but after staying here, I'm sure it will continue to attract customers. The staff was very friendly and were willing to assist us with our stay in any way possible. Great service.
The rooms themselves are quite spacious and comfortable and the bathrooms include a bathtub and shower curtain, which isn't all that common throughout my experiences in Asia.
There is a restaurant on the top floor where you may eat breakfast.
As for the location, this hotel is "centrally" located in the "touristy" section of Hue, meaning that Hue doesn't have much of a tourist sector, but there are some restaurants and a nice bakery close by. All the sights and attractions a "far" from the hotel, but I don't think this is much of an issue.
I recommend renting bikes from the front desk and biking around Hue. This is perhaps my favorite experience in the city.
Overall, I heartily recommend this hotel and would stay here again. You will have a very pleasant stay!

  • Stayed January 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
runawayhue, Manager at Canary Hotel, responded to this review, September 19, 2012
Thank you very much for your review on our hotel. We are looking forward to welcoming and serving you in soonest time.
Best regards,
Le Minh Tri
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 21, 2012

Hotel was close to tourist area of Hue. Could easily walk to restaurants, bars, souvenir shops, and river. Room was average with standard firm beds. Bathroom minimal with tiny towels - but adequate given the cost. Cyclo to Supermarket and local markets will cost $2USD.Staff were very friendly and eager to help with tours. The city tour they recommended was a great day out and also good value for money. We stayed on the sixth floor at the front with a balcony - which had a great view BUT the restaurant was above us and the noise started about 5.30am with chairs scraping across the floor etc. Recommend you stay in 401 or 501. Free wifi in room and in lobby on their desktops.

Room Tip: We stayed on the sixth floor at the front with a balcony - which had a great view BUT the restaurant...
See more room tips
  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
runawayhue, Manager at Canary Hotel, responded to this review, July 30, 2012
Thank you very much for your review on our hotel. We are looking forward to welcoming and serving you in soonest time.
Best regards,
Le Minh Tri
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Canary Hotel

Address: 37 Nguyen Cong Tru | Phu hoi Ward, Hue 8454, Vietnam
Location: Vietnam > Thua Thien - Hue Province > Hue
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #24 of 112 Hotels in Hue
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Canary Hotel 2.5*
Number of rooms: 25
Official Description (provided by the hotel):
Canary Hotel Hue is located in the heart of Hue City, close to the Perfume River and Nhu Y River, with its peaceful and safe surroundings. There is easy access to the numerous Hue tourist sites for guests who desire to explore the historical and natural attractions of this beautiful and green city which was recognized The World Heritage Site by UNESCO since 1993. The hotel is decorated with modern and luxurious amenities. With the polite and enthusiastic service from hotel staff, Canary hotel will bring distinguished guests great comfort during the time of staying and sightseeing Hue city. Within a radius of 100 meters, the hotel offers you easy access to souvenir streets in Hue like Vo Thi Sau, Chu Van An, Pham Ngu Lao, Ben Nghe, Le Loi... In addition, only sitting on Hue purple cyclos and you will come to the ancient Royal Citadel or An Dinh Palace - one of the two main points that Hue festival activities taking place. ... more   less 
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